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  • Lean Office with Tracy Parks

    in Business

    The revolution in Lean and Six Sigma have done wonders for the manufacturers capable of embracing them. Healthcare is working hard at embracing Lean now as well. What about those of us who do office work? Can we become Lean? Does Lean even make sense in an office?

    Properly adapted, Lean principles can improve any process anywhere, and guest expert Tracy Parks specializes in helping offices run Lean. Learn how you can simplify workflow, eliminate waste and improve efficiency.

    Tracy Parks, CEO & Founder is a gifted, engaging and enthusiastic leader, speaker, and experienced trainer, passionate about developing and delivering innovative and practical solutions and imparting skill development to help clients manage information more efficiently.

    Having spent 25 years as an entrepreneur and business owner, Tracy created Simplicated LLC out of her desire to share the lessons learned throughout her career. As the founder and owner of four successful businesses, she fully appreciates the pressures facing the business professional.

    See more at http://www.simplicated.com/

  • 00:33

    Turn Your Ship Around, with David Marquet

    in Business

    How can you move from a command-and-control leadership model to one of true empowerment and accountability? David Marquet did, and he took notes along the way. His resulting book, "Turn the Ship Around" made it to my must-read list. Now David has produced a workbook for leaders and teams who are implementing the lessons of "Turn the Ship Around," and David returns to discuss the workbook, his wisdom on leading followers to become leaders, and 

    David describes the journey he took to become a leader of leaders -- and how you can too.

  • 00:32

    The Automatic Customer - with John Warrillow

    in Business

    The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and competitors are ruthless. So how do you ensure a steady flow of repeat business? The secret—no matter what industry you’re in—is finding and keeping automatic customers.

    My guest is John Warrillow. John is the author of Built to Sell, is the founder of a subscription-based company called The Value Builder System™, where advisers help company owners increase the value of their businesses. Before that he founded Warrillow & Co., a subscription-based research business dedicated to helping Fortune 500 companies market to small business owners. A sought-after speaker and popular Inc.com columnist, he lives in Toronto, Canada.

    Listeners may download a PDF of the Nine Subscription Business Models here.

  • 00:32

    How to Use Kaizen - with Mark Graban

    in Business

    What should every CEO and business owner -- and every manager -- know about the continuous improvement method called "kaizen"? How can you use kaizen to cut costs, improve quality, and boost employee engagement and work satisfaction, all at once?

    My guest is Mark Graban, author of Lean for Hospitals and an expert on helping firms adop Lean thinking and Lean practices. 

    Mark has made Lean his career focus for nearly 20 years – starting wiht studying Dr. Deming’s work as an undergraduate engineering student at Northwestern University, then formally studying Lean in the classroom at Northwestern and as a master’s student at MIT, and then receiving extensive on-the-job mentoring and training.

    Mark has led and participated in Lean transformations in manufacturing and healthcare organizations, and is the author of Lean for Hospitals, Healthcare Kaizen, and more.

  • 00:30

    Communicate to Motivate - with Ben Decker

    in Business

    In the information glut of today, you must find new and better ways to connect -- because a glut of information begets a dearth of attention. We explore proven ways to dramatically boost your ability to connect and motivate, with an expert on the topic.

    Ben Decker, CEO of Decker Communications and co-author of Communicate to Influence: How to Inspire Your Audience to Action, is an expert in consulting, training and messaging for effective business communications. Ben has worked with hundreds of leaders in Fortune 500 companies to strategize and implement solutions that are practical, direct and attainable. From what to say to how to say it, Ben creates focus and confidence to help leaders close the deal, launch the initiative and motivate action.Prior to joining Decker Communications in 2005, Ben spent several years in strategic sales roles in the high tech and medical industries. 

  • 00:32

    Leading Quiet Change with Bill Fox

    in Business

    Bill collaborates with people and organizations around the globe in the areas of leadership, co-creation, and personal and organizational change. Bill is the co-founder of Discover Dialog, Presence Power Source and Jump Out of the Zombie Box. Bill delivers workshops to individuals and organizations on igniting self-leadership, achieving creative flow, and on hacking your own personal limits.

    He is currently the program lead for the Chesapeake Bay Organizational Development Network Annual Conference on Cultivating Sustainable Communities.

    In 2009, Bill set an intention to impact how organizations transform after witnessing the failure of another corporate change initiative. His intention resulted in the creation of an interview series with over 50 experts called 5 Minutes to Process Improvement Success. The interview series helped ignited his own inner leader journey that transformed him and his work.

  • 00:30

    Act Like a Leader, with Herminia Ibarra

    in Business

    Conventional approaches to growing leadership don't work very well, according to nearly everybody. Into this gap comes Herminia Ibarra with her first hand experiences at INSEAD, combined with the insight and analysis that have become her trademark. Calling in to the show live from France, Herminia shares with us the surprising inversion she discovered, and a new, more effective way to grow ourselves -- and others -- as senior leaders.

    Anyone making the transition from a line manager to a cross functional or strategic leader position, should listen (and look for her forthcoming book, Act Like a Leader, Think Like a Leader, coming from Harvard Business Review Press on 10-Feb-2015).

    Herminia Ibarra is the Cora Chaired Professor of Leadership and Learning and Professor of Organisational Behaviour at INSEAD. Prior to joining INSEAD she served on the Harvard Business School faculty for thirteen years. She is Vice-Chair of the World Economic Forum’s Global Agenda Council on Women's Empowerment and Chairs the Visiting Committee of the Harvard Business School. Thinkers50 ranked Ibarra #9 among the most influential business gurus in the world.

  • 00:31

    Business Model You and Group Collaboration

    in Business

    Tim Clark, editor of the uniquely written Business Model Generation and co-author of Business Model You, talks about ways we can each create a unique brand by doing many of the things we're already doing to market ourselves, but in a more enlightened way.

    A free preview PDF of the book can be downloaded from the Community site, here.

  • 00:31

    Primal Teams and the Power of Emotion - with Jackie Barretta

    in Business

    I interview Jackie Barretta, author of the new book from AMACOM, "Primal Teams: Harnessing the Power of Emotions to Fuel Extraordinary Performance." 

    I ask Jackie:

    What has changed in recent years that make team members’ emotions so critical to business success today?
    How does your work differ from emotional intelligence, which is quite a familiar concept these days?
    You write that negative emotions can be productive to a team or business. This seems counter-intuitive. Can you explain this and give an example?

    Jackie Barretta specializes in defining the super-energy of elite teams and helping organizations create it in their own teams. She is also a Practice Director at Virtual Information Executives, where she provides technology consulting to higher education institutions.

    Jackie has had several articles published in Information Week and CIO magazine. Her work with primal emotions in teams has won her widespread recognition and dozens of prestigious awards, including ComputerWorld’s Premier 100 IT Leaders, Information Week’s Innovator of the Year, and CIO Magazine’s Enterprise Value Award. She has served on the advisory boards of Hewlett Packard, Teradata, and the CIO Executive Council.

    She holds a bachelor’s degree in computer science from the University of North Carolina at Charlotte and a master’s degree in organizational communication from Marylhurst University.

    (Read more about Jackie here.)

  • 00:31

    Emotional Intelligence for Sales Success with Colleen Stanley

    in Business

    Colleen Stanley  is the founder and president of SalesLeadership, Inc.  She is a monthly columnist for Business Journals across the country, author of ‘Growing Great Sales Teams’ and co-author of ‘Motivational Selling.’ Her new book is 'Emotional Intelligence for Sales Success.' 

    Colleen is the creator of Ei Selling®, a unique and powerful sales program that integrates emotional intelligence skills with consultative selling skills.

  • 00:30

    Emotional Intelligence and Heart Centered Leadership, with Susan Steinbrecher

    in Business

    "True power means listening to and from the heart and having the commitment and humility to clear all that stands in the way of that heart connection." says Susan Steinbrecher (and her co-author Dr. Joel Bennett) in the introduction to Heart Centered Leadership, 2nd Edition.

    I continue my series on Emotional Intelligence with 

    Susan Steinbrecher, an internationally acclaimed businesswoman, executive coach, speaker and author, is president and CEO of Steinbrecher And Associates, Inc., a management-consulting firm that provides professional-development services in the areas of executive coaching, group facilitation and leadership training.

    Susan works with senior executives and their organizations to develop and implement innovative, life-changing and profit-building solutions to address the global and day-to-day challenges of leadership, operations, human resources and training.

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