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  • 01:01

    Powerful Patient meets Youth Services

    in Health

    Father Donald E. Mowery is the retired leader of Youth Services globally.  He has had a radio show, Talk it Out with Father Don, on WHBQ radio in Memphis, Tennessee, for the past 45 years.  This month Joyce Graff appeared on his show.  Joyce and Father Don have a great conversation about Powerful Patient and its mission, and also about Youth Services and its mission, highlighting many parallels.  In both cases, they work to empower people to work through the issues they cannot change and tackle constructively the things they can change.


    Learn more about Father Don.  A new book, Spiritual Networking, by Darrell B. Uselton and David Yawn, recounts the history of Youth Services in Memphis and worldwide.

  • 00:31

    Empowered Patient Coalition

    in Health

    Mike and Joyce speak with Dr. Julia Hallisy about The Empowered Patient Coalition: providing healthcare improvement and patient safety tools directly to consumers.


    http://empoweredpatientcoalition.org


    About Dr. Hallisy:


    Dr. Julia Hallisy obtained her BS in Biological Science from the University of San Francisco in 1984 and a second Bachelor’s degree from the University of California in Dental Sciences. In 1988, Dr. Hallisy received her Doctorate in Dental Surgery from the University of California at San Francisco School of Dentistry. Since that time, she has been a full-time practicing San Francisco dentist.

    Her second child, Katherine Eileen, was diagnosed at five months of age with bilateral retinoblastoma. Dealing with her daughter’s life-threatening diagnosis, the many recurrences of cancer, and the subsequent treatments for the malignant and aggressive tumors marked the beginning an almost 20-year involvement in our healthcare system. The unique combination of her scientific training, her work as a healthcare provider, and guiding a child through a chronic illness has afforded her invaluable insight as an advocate for patients.
      
    Dr. Hallisy began to research the topic of patient safety in 1998. She has lobbied for health care reform in Washington, DC with Consumer’s Union.

    Dr. Hallisy is committed to and passionate about the subjects of patient safety, health care reform and medical error reduction. She is the founder and president of The Empowered Patient Coalition.

    Dr. Hallisy was born and raised in San Francisco, where she lives with her husband, John Hallisy, and their two sons, Daniel and Kevin. The Hallisy’s ten-year old daughter, Kate, lost her life-long battle with cancer in February 2000.

  • Population Health and the Patient Experience: A Perfect Pair

    in Health

    Population health has arrived on the healthcare scene, and if we’re smart, we’ll make sure it’s here to stay. Susan Marks from Amati Health will talk with Singola Consulting about why it’s smart to move towards population health, what an effective strategy looks like, and how it benefits both healthcare organizations and the patient experience.

  • 00:33

    Pharma-Patient Collaboration

    in Business

    Activist Survey is a "Wake Up Call"


    Pharmaguy interviews Jack Barrette, CEO of WEGO Health, who summarizes the result of the Pharma Edition of the 2015 WEGO Health Patient Engagement Survey.

  • Welcome Robin Martinez

    in Health

    Mike Lawing has retired from Powerful Patient.  We wish him well in his new endeavors.


    Mike and Joyce welcome Robin Martinez as the new co-host of Powerful Patient.  Robin and Joyce talk about some of their new ideas and directions for the show and the advocacy efforts of Powerful Patient Inc.


    We hope that you will join us in welcoming Robin, in shaping the show, and in being a Powerful Patient.

  • 00:30

    Integrated Practice Marketing and Patient Relation Techniques

    in Health

    One of the biggest challenges facing the aesthetic practitioner is how to keep up with practice marketing and finding ways to integrate the many applications of internal and external marketing, along with social media outreach. Dr. Suneel Chilukuri is an internationally-recognized, board certified dermatologic surgeon who specializes in the Liquid Face Lift, a non-invasive face-lift technique, among other interesting and novel approaches to aging.  As a physician who likes to give individual attention to patients, finding a software solution that could help him continue to provide great service, develop better patient communication and increase overall practice efficiency was important. Integrating the AestheticLink software into his practice management system has allowed Dr. Chilukuri to keep his practice as up-to-date and cutting edge as the many diverse techniques he offers patients. This in-depth interview about how Dr. Chilukuri is optimally using AesthetiLink to enrich his practice is a MUST listen to episode. Dr. Chilukuri practices in Houston, TX. Learn more at www.refreshdermatology.com.

  • 00:30

    Show #126: The Benefits Engagement Can Bring to Patient Experience in the NHS

    in Business

    Chris Barton, Assistant Director of Education and Workforce Transformation, South West London & St George’s Mental Health NHS Trust.


    A Nurse by profession, Chris has worked in mental health as a clinician and operational manager for the last 17 years, most recently leading the Trust’s Listening into Action Programme, which was shortlisted for the 2014 Health Service Journal Staff Engagement Award.


    Join us as we discuss how employee engagement can have a significant impact on the quality of care provided within health services. Empowering and enabling staff to be able to innovate and develop services, with as few obstacles as possible can not only improve staff survey results, but also the patient experience. Changing culture in public services and improving staff experience within the context of austerity can be a challenge, but by demonstrating commitment from the very top of the organisation, Chris will share how staff engagement has led to considerable change.


    Host: Jo Dodds

  • 00:31

    Aging at Home, or Accommodating our Limitations

    in Health

    Robert Kaplan of "OK 2 Age at Home" speaks with Robin and Joyce about modifications that can be made to one's home to make it safer for yourself, for an aging parent, or for anyone with a disability.


    Our abilities change as we get older.  Sometimes it is difficult to accept that our capabilities have changed, and to accept and face the "new normal."  The most important thing it to avoid falling.  The older we are, the more serious an injury a fall can create -- falling out of bed, falling on the steps, or in the bathroom.  There are a number of modifications that can be made -- in ways that can enhance the value of the home -- that can make it safer and more realistic to remain at home.


    We need first to consider: is this the place where I want to be?  Is it accessible to grocery store and services? to social activities? or would it in fact be better to move?


    If it's the right place to be, then is it possible to live on one floor? or to add a stair lift?  Is it safe to get into the home? Should we add railings or a ramp?


    Is the bathroom safe?  Would it be wise to add grab bars, a shower seat, or a bathtub seat where you can sit first and swing your legs into the tub?  Is the floor too slippery?


    We discuss these issues and more on the Powerful Patient

  • 01:27

    Do you know what the 9 patient experience imperatives are?

    in Entrepreneur

    Do you know what the 9 patient experience imperatives are?


     

  • 01:30

    What Every Dialysis Patient Should Know-Patient To Patient

    in Health

    Our panel of veteran dialysis patients are not medical professional but we have been on dialysis for a number of years that we have alot of valuable information that could be extremely helpful to other dialysis patients.  We will also be answering questions from our call in guests also.

  • 00:29

    Adolescent Wellness

    in Health

    Bob Anthony has created an adolescent wellness program to help teens find and maintain emotional balance, and to prevent teen suicides.


    The program was developed in conjunction with the Rotary Club of Wellesley, Massachusetts, and three local hospitals.


    See http://adolescentwellness.org


    For programs and exercises for younger children, see http://wellness.whyville.net


    To find a Rotary Club in your area, please see http://rotary.org and look on the top line menu for "Club Finder".


    The 4-way Test mentioned during the program is as follows:
    For everything you think or say or do, ask yourself these four questions:
    1. Is it the TRUTH?  
    2. Is it FAIR to All Concerned?
    3. Will it Build GOODWILL and Better Friendships?
    4. Will it Be BENEFICIAL to All Concerned?