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The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business, focuses on customer loyalty and four infrastructure areas leading to a culture of customer loyalty: the customer experience, leadership, employee engagement, and marketing to ideal clients.
Jeri Quinn, President of Driving Improved Results, is an author, coach, consultant, and professional development expert focused on small and mid-size businesses.
Download the first chapter of The Customer Loyalty Playbook for free: www.customerloyaltyplaybook.com
Evangelist Debra A. Jackson, is the author of "Fulfilling my Destiny from the runway to the pulpit. She shares in her book about her journey on the runway and behind the scene as a model and promoter. She battle with depression and suicide , taking the time from the runway to fulfilling destiny, She shares how she spent time to seeking the word through journaling and listening to the word through music, finding gifts within untapped and she says she received a "healing for her spirit, soul and body. On Kingdom Focus with Debra Jackson Live she speaks from the heart with words of exhortation and inspiration. She ministers music to soothe the mind and heals the soul. She invites her listeners to call in , inviting guest authors, special guest artist, and people from all backgrounds. Evangelist Jackson inspires her listeners to read, write and share their stories, Entering into 2015 her goal is to challenge and mentor 5,000 souls, Her next book is entitled Destiny Fulfilled, success stories shared by inspired author.. This book will be release in spring 2015. Self published through Kingdom Puplisher , founded by Evangelist Jackson.
email:email@example.com visit www.kingdompublisher.org
The program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process. The businesses include the original business, Zingerman's Delicatessen, plus Zingerman’s Bakehouse, Creamery, Catering, Mail Order, ZingTrain, Coffee Company, Roadhouse Restaurant, Candy Manufactory and the newest business—Events at Cornman Farms. Zingerman’s produces and sells all sorts of full flavored, traditional foods in its home of Ann Arbor, Michigan to the tune of $50,000,000 a year in annual sales. Effectively managing conflict has allowed Zingerman’s to grow from 2 employees to 700 over 33 years. Like Apple Computers, Zingerman’s delights its customers with its food and its customer relations. It has also been lauded by President Obama and others for its employee support, including its fair base salary, hours and benefits. Zingerman’s philosophy of Servant Leadership, Energy Management, Going Direct and Handling Customer Complaints is at the core of its popularity and success.
Ari Weinzweig is CEO and co-founding partner of Zingerman's Community of Businesses. Ari was recognized as one of the “Who’s Who of Food & Beverage in America” by the 2006 James Beard Foundation and has awarded a Bon Appetit Lifetime Achievement Award among many recognitions. Ari is the author of a number of articles and books.
Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.
Fork in the road? Unless you've got food, you've got a decision to make. Path diverging and you're stumped? Sit on it a while and think about it...do some thinkin' with us tonight on Hocus Focus Radio when we will be talkin' and thinkin' with our special guest Dr. Alex Dryden.
Dr. Alex Dryden is an art psychotherapist and clinical psychology resident in Norfolk, Virginia. He completed his doctorate from the Virginia Consortium Program in Clinical Psychology and has been in practice for over 20 years. The focus of Dr. Dryden’s clinical work is on the effects of trauma and posttraumatic stress on people’s lives, and works to help people to resolve traumatic experiences and to make personal meaning in their lives. Tonight live 7PM, EST. Just do it.
Building Customer Loyalty Program with SpotOn with Tommy Chan is our guest on The Core Business Show with Tim Jacquet. After nearly 50 years of combined experience working with over 125,000 small businesses, we built SpotOn to help small business owners solve an overwhelming challenge in today’s deal-obsessed economy: creating loyal customers. We started this company in 2010 with the goal of providing small business owners with a budget-friendly marketing alternative to daily deal sites, and consumers with a memorable, convenient loyalty program. Since then, it’s evolved into much more.
Since launching SpotOn in April 2012, we’ve witnessed its ability to drive traffic and create happy, loyal customers in ways traditional marketing can't. Digitizing the punch card is only the beginning. We're transforming the way small businesses communicate with customers by making data accessible and actionable. Everything merchants need to maximize repeat visits, strengthen off-peak business, and increase revenue is at their fingertips.
Pointy hat feeling a little tight? You might need to open up a seam and consider adding a pleat to your practice. Join us tonight, Tuesday, November 4th at 7PM EST on Hocus Focus Radio when we go LIVE with out special guest John Marani.John is the Head High Priest for the Tradition of the Witches Circle school in Occoquan, VA. John also holds the title of Advanced Priest of Tarot. Don't miss this spelling binding discussion. Sing the Body Eclectic: Your custom made path. How to nip and tuck your practice and tailor make it until it fits.
Join Anna Scheller as she discusses customer service, "The Sale after the Sale". How often have you made a buying decision based on the customer service you received at a restaurant or car dealership. Customer Service is not just anything--it's EVERYTHING when it come to customer retention.
As a leader in the hospitality industry and a sales trainer, Anna gives valuable insights into key principles for not just getting a customer, but keeping them coming back. A buyer is a buyer is a buyer and you can keep it that way with good customer service.
Customer loyalty and retention strategies that work for entrepreneurs, small businesses, medium sized businesses. Marketing expert Jeanne Grunert of Seven Oaks Consulting shares with you her best tips for customer loyalty and retention. What works, what doesn't, and what can you do that won't break the bank and bust your budget? Jeanne offers practical tips on how to encourage customers to return to your business time and time again.
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