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The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business, focuses on customer loyalty and four infrastructure areas leading to a culture of customer loyalty: the customer experience, leadership, employee engagement, and marketing to ideal clients.
Jeri Quinn, President of Driving Improved Results, is an author, coach, consultant, and professional development expert focused on small and mid-size businesses.
Download the first chapter of The Customer Loyalty Playbook for free: www.customerloyaltyplaybook.com
Evangelist Debra A. Jackson, is the author of "Fulfilling my Destiny from the runway to the pulpit. She shares in her book about her journey on the runway and behind the scene as a model and promoter. She battle with depression and suicide , taking the time from the runway to fulfilling destiny, She shares how she spent time to seeking the word through journaling and listening to the word through music, finding gifts within untapped and she says she received a "healing for her spirit, soul and body. On Kingdom Focus with Debra Jackson Live she speaks from the heart with words of exhortation and inspiration. She ministers music to soothe the mind and heals the soul. She invites her listeners to call in , inviting guest authors, special guest artist, and people from all backgrounds. Evangelist Jackson inspires her listeners to read, write and share their stories, Entering into 2015 her goal is to challenge and mentor 5,000 souls, Her next book is entitled Destiny Fulfilled, success stories shared by inspired author.. This book will be release in spring 2015. Self published through Kingdom Puplisher , founded by Evangelist Jackson.
email:email@example.com visit www.kingdompublisher.org
The program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process. The businesses include the original business, Zingerman's Delicatessen, plus Zingerman’s Bakehouse, Creamery, Catering, Mail Order, ZingTrain, Coffee Company, Roadhouse Restaurant, Candy Manufactory and the newest business—Events at Cornman Farms. Zingerman’s produces and sells all sorts of full flavored, traditional foods in its home of Ann Arbor, Michigan to the tune of $50,000,000 a year in annual sales. Effectively managing conflict has allowed Zingerman’s to grow from 2 employees to 700 over 33 years. Like Apple Computers, Zingerman’s delights its customers with its food and its customer relations. It has also been lauded by President Obama and others for its employee support, including its fair base salary, hours and benefits. Zingerman’s philosophy of Servant Leadership, Energy Management, Going Direct and Handling Customer Complaints is at the core of its popularity and success.
Ari Weinzweig is CEO and co-founding partner of Zingerman's Community of Businesses. Ari was recognized as one of the “Who’s Who of Food & Beverage in America” by the 2006 James Beard Foundation and has awarded a Bon Appetit Lifetime Achievement Award among many recognitions. Ari is the author of a number of articles and books.
Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.
Fork in the road? Unless you've got food, you've got a decision to make. Path diverging and you're stumped? Sit on it a while and think about it...do some thinkin' with us tonight on Hocus Focus Radio when we will be talkin' and thinkin' with our special guest Dr. Alex Dryden.
Dr. Alex Dryden is an art psychotherapist and clinical psychology resident in Norfolk, Virginia. He completed his doctorate from the Virginia Consortium Program in Clinical Psychology and has been in practice for over 20 years. The focus of Dr. Dryden’s clinical work is on the effects of trauma and posttraumatic stress on people’s lives, and works to help people to resolve traumatic experiences and to make personal meaning in their lives. Tonight live 7PM, EST. Just do it.
Join Anna Scheller as she discusses customer service, "The Sale after the Sale". How often have you made a buying decision based on the customer service you received at a restaurant or car dealership. Customer Service is not just anything--it's EVERYTHING when it come to customer retention.
As a leader in the hospitality industry and a sales trainer, Anna gives valuable insights into key principles for not just getting a customer, but keeping them coming back. A buyer is a buyer is a buyer and you can keep it that way with good customer service.
Pointy hat feeling a little tight? You might need to open up a seam and consider adding a pleat to your practice. Join us tonight, Tuesday, November 4th at 7PM EST on Hocus Focus Radio when we go LIVE with out special guest John Marani.John is the Head High Priest for the Tradition of the Witches Circle school in Occoquan, VA. John also holds the title of Advanced Priest of Tarot. Don't miss this spelling binding discussion. Sing the Body Eclectic: Your custom made path. How to nip and tuck your practice and tailor make it until it fits.
One in 3 people are weird. If the two people that you're with appear to be normal...just sayin'. Join us TONIGHT and we are live and taking your calls (718) 664-6386, on Hocus Focus Radio at 7PM EST. Our panel of 3 people will be talking about : The Village Idiot: Eccentric people and their place in society. How these colorful folk influence the 'normal' world through art, literature and trends. Many find a 'home' in the Pagan community when their 'village' casts them out. Call in and help us determine which one of the 3 of us might be the weird one or tell us why your 'village' evicted you.
Take 5 minutes from your busy business day and listen to expert business advice to grow and improve your business with Howard Lewinter.
In today's 5 Minute Business Strategy Howard talks about... Customer Service Is Important To Your Business.
CEOs, presidents, founders, business owners across America trust Howard Lewinter's business advice to solve business problems, increase business profits and live their entrepreneurial dreams of running a successful business with less stress.
For more business tips, follow Howard on Twitter: @HowardLewinter - or connect with Howard on LinkedIn.
Tonight on Hocus Focus Radio: Tonight our guest is Jennifer Sieck. Have you ever wondered what to look for when your are looking for a Tarot or Psychic reading? Are they the same thing? Are they different? How to find one without getting hustled.
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