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Take 5 minutes from your busy business day and listen to expert business advice to grow and improve your business with Howard Lewinter.
In today's 5 Minute Business Strategy Howard talks about: Is The Telephone Still Relevant To Business?
CEOs, presidents, founders, business owners across America trust Howard Lewinter's business advice to solve business problems, increase business profits and live their entrepreneurial dreams of running a successful business with less stress.
For more business tips, follow Howard on Twitter: @HowardLewinter - or connect with Howard on LinkedIn.
Years ago a friend of ours was so discouraged. He was let go as a pastor of a denominational church in favor of someone younger. He was telling his wife that I guess that's all for me. I'm finished with my ministry. And then the telephone rang.
That phone call changed his life and he spent the next 20 years traveling the nation with a well known evangelist and setting up crusades and meetings for him.
Just recently I heard another great testimony from Sean Lowe of the Bachelor TV Show. As you know he was devastated when he was sent home from the season of the Bachelorette after the home town dates. He fell in love only to be blindsided and sent home without a rose.
Then he said six months later the phone rang. That phone call changed his life and he met the love of his life, Catherine.
It's time we don't let obstacles get in the way of our destiny or journey. Discouragement is not an option.
If most people would wait 10 days after their most discouraging event in their lives, they would find that it was simply a stepping stone for something better to happen. Let's talk about OPPORTUNITIES HIDE BEHIND OBSTACLES from
"Believe you Can," by John Mason
The elements of communication are visual, verbal, and vocal. The adage “it’s not what you said, but how you said it” holds true to phone conversations as well as face to face conversations. Shirley Gutkowski, BSDH talks with Daniel A. Bobrow President of AIM Dental Marketing, a health care marketing consultancy based in Chicago, IL on call handling techniques to grow your business.
Mr. Bobrow lectures nationwide, has been published in Dental Economics, Dental Products Report, Dentistry Today, AGD Impact, and Dental Compare. He holds a Bachelor of Science degree in Economics and an MBA in finance and marketing from The University of Chicago. Mr. Bobrow is a member of many professional organizations including the American Academy of Private Physicians, the Academy of General Dentistry, American Academy of Dental Practice Administration, the Academy of Dental Management Consultants (ADMC). He is also the Founding Treasurer and Member of the Executive Committee of the American Academy for Oral Systemic Health (AAOSH).
He is author of The State of The Art In Dentistry Marketing, co-author of Powerful Practice Volume II, the Marketing Insider and What’s Working In Marketing Today columnist for Dental Products Report Magazine, and creator of The Art of First Impressions (www.TheArtOfFirstImpressions.com) telephone skills coaching curriculum.
The “Monday Business” shows on Cross Link Radio are produced by Gaylene Baker RDH, MBA.
Join us as guest Brendan Major is joined by Nancy Friedman, The Telephone Doctor. Nancy will teach Brendan and small business owner's everywhere the secrets of customer service and phone skills to create and retain customers. Some things that will be discussed include: The number one frustration in Customer Service of the American Public, Why some customers decide to take their business elsewhere and the best way to deal with problem customers.
About Our Guest
Nancy has appeared on hundreds of radio and TV shows, and thousands of stages worldwide. Her engaging style, practical and memorable examples, and actionable takeaways combine to make a great package for any conference or major event. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other respected publications need a customer service expert, they call on Nancy Friedman. You should, too!
The author of eight books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results!
In addition to her speaking, Nancy is founder and President of Telephone Doctor Customer Service Training. Telephone Doctor continues to grow, and now includes ServiceSkills.com, an eLearning platform offering 91 training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs. Corporate America has embraced the teachings of the Telephone Doctor. - See more at: http://www.nancyfriedman.com/about-nancy/#sthash.lyYt9mjL.dpuf
In this episode we take a look at some alternative methods of providing counseling. The majority of crisis counseling is now being handled by telephone. The ease with which people can communicate, the ability to have face-to-face conversations via Wi-fi connections, the need to save fuel costs, the fact many clients have had their driver's licenses revoked, and the need to improve efficiency and marketability all point to an increase in progressive counseling methods. Too often, the person on the other end of the telephone is a volunteer. They have not completed a degree in social work, counseling, or psychology. They mean well but they could generate additional problems for the client. They may have been given a script to follow but we know tone, inflection, and spontaneity are all important feedback mechanisms a skilled practitioner optimizes which these volunteers would probably not.
As we improve our communications capabilities, the Internet will play a larger part in real-time counseling. It is anyone's guess, though, if the service provider on the other end of the line will be a credentialed professional, a well-meaning volunteer with little or no training, or a crook out to steal your identity. In the future it seems possible there will be computers programmed to interpret input from clients, analyze their voice patterns, and provide feedback even more appropriately than a human could do.
This episode mainly focuses on the use of telephones in both counseling and crisis counseling. Online crisis counseling has arrived and there is every reason to believe growth in this industry will progress at a rapid pace.
Psychic Stephen is giving clairvoyant readings today for people having questions about love, money and their career. The purpose of this show is to help those that are searching for answers in their lives. Many people call Stephen in order to ask questions about what concerns their heart the most. His guidance has helped thousands of people throughout the world. Visit his psychic website today if you are looking for a private reading with him. Calls are answered on a first come, first serve basis. There are no time limits as to how long you can spend with him on the air.
Stephen is an online prophetic minister. He gives live psychic readings to people that are in need of learning about their current situation. He gives psychic readings on love, money, career and just about anything that you can possibly think of. He gives prophetic insights to those that are searching for answers. Psychic readings are given on a first come, first serve basis. Please call in if you are interested in getting a reading with him. His psychic readings have no time limit to them. Ask as many questions as you want.
You have come to the right show if you are looking for a live psychic reading on the telephone. Psychic Stephen is giving readings today for those that are hurting and wanting to know more about their love, money and careers. He also does spirituality readings and so much more. If you have a question, please call in. Calls are taken on a first come, first serve basis. There is no time limit on how many questions you can ask him. Many people seek out psychic readings from Stephen because he has a gift for tapping into the spiritual world.
Welcome to THE MIDNIGHT MIRACLE HOUR!
You just never know with Pastor Dean! He's in love with Jesus, and his mission in life is to continue the Master's words, ways and wonders!
Many feel Christianity is boring because they belong to a man-made religion. This program will show you how to get miracles from God, and how to make your walk with Jesus the most exciting thing you've ever done!
Lives are being changed on this program--dramatically!. And so will yours if you'll listen with open ears and a humble heart.
God has appointed this ministry to bring healing to BTR! If you need any type of life-repair, call Pastor Dean tonight and let God work through your faith.
If life's not right, let's change it with a God who can do the impossible!
The Midnight Miracle Hour with Pastor Dean and your telephone calls! It is 60 Minutes of "Fallin' from Heaven Fun!"
Our Show and "Theme" is "GETTING THE WORD OUT," by Teaching, Preaching of the gospel, according to 2 Tim. 3:16 and Eph. 2:8-10, and listening to the heart cries of the listeners. For the Bible tells us: Zech. 4:6b "Not by might, nor by power, but by my spirit, saith the LORD of hosts." To Contact us you may Email us at firstname.lastname@example.org or telephone us at 305-917-5223 or 305-631-2108, for Prayer/Counseling. or write us at: L. Robinson-Condeso Ministries, Inc. 12864 Biscayne Blvd., ... #255, North Miami, FL 33181, www.lrobinsoncondesoministries.org
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