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This week we have with us Gretchen Merriman. She is the Director of Operations at Smithers Quality Assessments, a Certification Body with headquarters in Akron, Ohio. Gretchen received her Bachelor of Engineering in Materials Science degree from Youngstown State University and her Masters in Business Administration from the University of Phoenix.
Drawing on over 20 years experience in Quality Systems and Operations she provides interpretation of the requirements of standards, explanation of how the changes to standards affect organizations and auditing services to clients across multiple industries.
Of course she has been very busy working closely with ASCA to help educate the industry about ISO SN-9001.
Breathing new life into quality. Changing the perception of quality ownership by engaging agents so they could see their ownership in the process. The mission is building customer loyalty by providing a quality service experience the first time, every time.
Join us as we talk with Toni Roberts, Diector at Delta Dental of Michigan, will be sharing her insight on Quality Transformation.
Antoinette Roberts, director of Regional Operations, has been with Delta Dental of Michigan since1983. Prior to assuming her current role in 2006, Roberts served in various positions including director and manager of customer service. While overseeing the department, she executed implementation of large and national accounts and served as the direct point-of-contact for clients. In 2002, Roberts led the customer service department to its first BenchmarkPortal award, which recognizes the outstanding efficiency and effectiveness of the company’s call center. She is responsible for providing on-going service and support for large accounts, maintaining strong working relationships, offering problem resolution and retaining existing clients. In addition, Roberts manages two large accounts including the State of Michigan and the Michigan Public School Employees Retirement System (MPSERS).
Join co-hosts Lew Weiss and Tim Grady as they welcome Michael Barry from the American Society of Quality to discuss quality control at all levels within all organizations. Regardless of the size of your company, you want to put out a quality product. Learn how to manage that effort on Manufacturing Talk Radio.
Kicking off his new Frankly Speaking series on TurfNet RADIO, Dr. Frank Rossi will chat with Dr. Brian Horgan of the University of Minnesota about nutrient management and water quality... the big picture, the role of N and P, and, of course, P regulations. They will also discuss Dr. Horgan's "Science of (the) Green" initiative at U of MN... and will take your calls!
Presented by DryJect and Aquatrols!
So many people don't understand this pricincipal when it comes to fitness. Whether it's your workouts, cardio, or nutrition.
Too many times I hear people just going about the motions and they don't use more quality rather than counting how long a workout was, how many fruits and veggies they eat, or how long they are on the cardio machine.
Having quality workouts should always be your focus, not just quanitity.
Can you serve the Lord and still live "The Good Life"? This is a very good Question, of course it all depends on ones interpretation of what a good life is. If a good life is one full of hope, peace and love, then you will be one one side of the Lords will and if a good life is money, parties, and unpoliced mischief, you may be on a different side of the Lords will The Lord has anointed our host with a series of Divinely inspired answers to these questions. Tune it to this very interesting broadcast.
Vitamazing is a company that offers Physcian Quality Vitamins & Supplements. Learn all about it from our guest expert, Sharon Chapman. The wife of a physcian that designed Vitamins that make a difference..
Why is dating so difficult especially after 50?
Is Online Dating the only way to find a guy?
How to identify Scammers online and how prevalent are they?
Where to find men to date in the real world?
Will someone want me at my age?
These and more will be answered when you join me and Lisa Copeland, the dating coach on Oct 1, at 3 pm!
in Self Help
Do you feel as if your life is moving faster and faster? Today, we do everything fast....talk fast, eat fast, drive fast. Time is at a premium and most of us are afflicted with "hurry sickness." There never seems to be enough tme to do the things we have to do, much less the things we want to do. Many of us don't even have time to think! There are probably times when you feel like a spectator watching your own life unfold, instead of being in control. There is something terribly wrong with this picture.
Time is the most precious and limited resource you have. Time is unyielding. You can't stop it, slow it down, or save it. If you are like most people, trying to balance your life inside the time that you have is very challenging. It's almost impossible to get everything done and keep current with what's going on in the world.
Joan Baez once said, "You don't get to choose how you are going to die or when. You can only decide how you are going to live."
Join Choices host, Judi Moreo, author of You Are More Than Enough,as she discusses how to make every minute of your life count for something.
TEACHERPRENEUR ROB KREITE, A MIDDLE SCHOOL LANGUAGE ARTS TEACHER IN TAMPA AND A CTQ TEACHERPRENEUR IS OUR GUEST. COMMUNICATION IS THE KEY.
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