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This week we have with us Gretchen Merriman. She is the Director of Operations at Smithers Quality Assessments, a Certification Body with headquarters in Akron, Ohio. Gretchen received her Bachelor of Engineering in Materials Science degree from Youngstown State University and her Masters in Business Administration from the University of Phoenix.
Drawing on over 20 years experience in Quality Systems and Operations she provides interpretation of the requirements of standards, explanation of how the changes to standards affect organizations and auditing services to clients across multiple industries.
Of course she has been very busy working closely with ASCA to help educate the industry about ISO SN-9001.
ARE A's TOO EASY IN TEACHER EDUCATION?
THE NATIONAL COUNCIL ON TEACHING QUALITY
NCTQs CEO Kate Walsh on the current state of teacher education...NCTQ keeps everybody on their toes in Teacher Education
Presented by KNOWLEDGEWORKS
Get your copy of The Service Cost Paradox
My guest, Tripp Babbitt, is a long-time advocate of the work of the late Dr. W. Edwards Deming and created his company to help service organizations apply his philosophy. Tripp had been an executive for a Fortune 500 company and CIO in State government. He now spends his time working with service organizations in many industries including radio stations, engineering firms, information technology, government, telecoms, banking, and insurance.
In addition to his consulting practice, Tripp produces and hosts the Deming Institute podcast. He writes several articles and columns for IQPC and Quality Digest. He keynotes on the work of Dr. Deming and continual improvement.
He is also creator of the 95 Method. The 95 Method was created to assist service organizations build customer trust, improve morale and give management focus.
The 95 Method was inspired from the difficulty in US organizations’ adoption of Dr. Deming’s philosophy.
Breathing new life into quality. Changing the perception of quality ownership by engaging agents so they could see their ownership in the process. The mission is building customer loyalty by providing a quality service experience the first time, every time.
Join us as we talk with Toni Roberts, Diector at Delta Dental of Michigan, will be sharing her insight on Quality Transformation.
Antoinette Roberts, director of Regional Operations, has been with Delta Dental of Michigan since1983. Prior to assuming her current role in 2006, Roberts served in various positions including director and manager of customer service. While overseeing the department, she executed implementation of large and national accounts and served as the direct point-of-contact for clients. In 2002, Roberts led the customer service department to its first BenchmarkPortal award, which recognizes the outstanding efficiency and effectiveness of the company’s call center. She is responsible for providing on-going service and support for large accounts, maintaining strong working relationships, offering problem resolution and retaining existing clients. In addition, Roberts manages two large accounts including the State of Michigan and the Michigan Public School Employees Retirement System (MPSERS).
Lisa Lent, Founder and CEO of Vitalah, creators of Oxylent
Lisa Lent is founder and CEO of Vitalah, creators of Oxylent. Oxylent is a 5-in-1 daily multivitamin?all in one refreshing drink. Containing only the highest quality nutrients in their most absorbable forms, Oxylent empowers vibrant health so you can get the most out of life.
To learn more about Lisa Lent, click here.
Call Topic: Boost Your Immunity with High Quality Nutrition
Learn about how nutrients can boost your immune system
Discover the difference quality makes to absorption & efficacy
Learn about the advantages of effervescent delivery technology
Discover the benefits of a daily effervescent multivitamin
Call Offer: http://www.jointheselfcarerevolution.com/speaker/lisa-lent/
South Texas Select Showcase (STSS) is a nonprofit organization dedicated to enhancing the quality of football in South Texas. Our goal is to ensure that athletes are afforded the opportunity to improve their skills on the field, have the chance to further their playing career and acquire a college education. This episode we will disclose the end of year awards including a special award you won't want to miss.
Business of Monday Money Watch[Talk] - SB Barber Morning Show. Guests Nekima Levy-Pounds, Chef Ashriel Walker.
"We know that economics is a critical foundation of community and without the capacity to create jobs for ourselves, feed ourselves, build a viable business sector and support our independent institutions; we can not have the quality of life we desire for ourselves, our families and future generations."--HeKima, Us Lifting Us Economic Development
Business Plan 'How To'
Business of Monday Money Watch[Talk] - Keeping your eyes on the movement of our money and the economy. Questions to consider 'asset or liability'; 'consumer or producer'; 'the markets'. Conversations with infuential personalities of positive accomplishments who share their journey Up Close & Personal in both 'for profit and non-profit worlds'.
#SBBMS #SBBarberMorningShow #BoMMWT
ife drama, children, blended families, culture issues, community concerns, creative people, social concerns, relationships, spirituality, cooking, traveling, dreaming out loud, entrepreneurship, baby mama drama, baby daddy drama, self-esteem, self-worth, teen drama, self-respect, character building, racism, sports, interactive, stinking thinking, mindsets, role models, mentors, bullying, peer pressure, neighborhoods, creative thinking, mental illness, impaired thinking, poor impulses, profiling, social conscience , sense of right and wrong, family dynamics, environments, social justice, moving forward, positive people, integrity, honor, home associations, economy, education, we the consumers, child development, stages of life, liberty, empowerment, embracing life challenges, keep life moving, self-evaluations, assessments, political red tape, it's who you know not what you know
Join Lady Elizabeth tonight as she talks more about Yule and the holiday season!
Spiritual Unity Radio Network is dedicated to the concept that “All Manifestations of the Divine are equally valid.” We are committed to bringing you quality programming each week. Our vision is to provide nightly shows covering a wide range of spiritual topics spanning multiple Expressions of Faith. We wish to see programming developed to fill a niche of broadcast for all people who understand that all Manifestations of the Divine are sacred.
Host AthenA Elliott shares the conversations had with producers, prior to her appearance on the Dr Oz Show. Joining tonight’s conversation, industry experts, Dr. Robert Spalding and Chemist, Doug Schoon.
Karen Hodges, co-founder of Salon-Gurus.com, explains the importance of having a place where all nail techs can have access to higher learning opportunities with an online platform for industry "Gurus" to showcase and pass along their wisdom. High-quality tutorials and presentations made by people with credentials. www.salon-gurus.com
Join the chat during the show
We are moving! Phoenix Rising Radio is pleased to announce that we will be moving to Truth Frequency Radio! We will begin our new broadcast on Truth Frequency Radio Tuesday December 23rd at 10 pm EST. to 12 pm. (7 pm to 10 pm PST)
Our new broadcast schedule will be 10 pm EST to 12 pm EST. every Tuesday, Wednesday, Thursday and Friday nights.
“Truth Frequency Radio is dedicated to bringing you cutting-edge information, professional hosts and quality broadcasts. All without the hate, hype or fear. We are not a network of anonymous people or faceless voices hiding behind a mask. We are REAL PEOPLE, bringing you REAL RADIO. And we are not afraid or ashamed of what we do.”
Truth Frequency overs many ways to listen to our broadcast, you can listen live on your computer with no interruptions, listen on your i-phone or android app, or listen on your phone by calling
Toll free at 832-225-5308 with unlimited access calling, the line will never be full!
Also while on-line, listeners can participate in the live chat room on the Truth Frequency Radio page during the broadcast. And YES Phoenix’s picture will be included at the top of the home page of Truth Frequency Radio with the other network host!
Truth Frequency Radio: http://truthfrequencyradio.com/
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