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Stephen Lynch is the COO of RESULTSDotcom and author of Business Execution for Results: A Practical Guide for Leaders of Small to Medium-Sized Businesses. We've been friends since, Stephen always reminds me, 2005. when we met at a Growth Conference hosted by Verne Harnish of Gazelles.
You can listen to my interview of Stephen about his book here. You can read my review of his book here.
As he heard of my plans to write a book on Employee Engagement, he offered to write a chapter. It's titled Stephen's Story. In it he shares his personal journey towards recognizing the power of employee recognition and a simple two-step plan to make it a fixed part of his day. Every day.
I'll read Stephen's Story and let you hear the power of a simple approach to employee recognition.
Special Guest: Matt Manners, The Employee Engagement Awards
Last week The Employee Engagement Awards launched across the UK & Ireland.
Our very own David MacLeod is the principal judge.
The Employee Engagement Awards (EE Awards) represents the game changers, the forward thinking businesses that strive to do things differently and put their workforce at the heart of its operation. In a competitive labour marketm businesses have to offer and be seen to be doing things differently to create an engaging and rewarding working environment.
The EE Awards celebrate the best small and big businesses the UK & Ireland have to offer. Even the 'unsung heroes' in an organisation.
Matt Manners, founder of the EE Awards, is with us talking more about them and the opportunities that exist for all Engage for Success supporters.
Host: Jo Dodds
Employee appreciation and showing gratitude. Your own employees are can be a great source of new business if they are happily employed and like to tell people where they work. We all know how much people like to complain about their jobs, so let’s turn the other direction and get people talking about how much they love their job!
About this weekly show:
Referrals are the lifeblood of any business and especially for lawyers, so why is it that lawyers are not getting the referrals they need to grow their practice? Listen and learn to tips you can use today!
Brought to you in part by Members’ Choice Federal Credit Union in Denton, Texas on Unicorn Lake Boulevard. You may be eligible to join Members Choice if you live, work, worship or attend school in Denton or Argyle, Texas.
About Jim and Nick:
Jim Thompson is a retired lawyer who is well-known for helping attorneys get on track to earning more clients through simple cost-effective activities. Jim is the author of "Why Lawyers Fail To Get Referrals and What They Can Do About It"
Nick Augustine helps lawyers share tips and stories about their practice areas by writing their blog content, managing social media and producing Internet radio podcasts.
Special Guest: Michael Daun
Join us as we talk about the considerations going into implementing social enterprise games with a purpose of strengthening corporate culture and employee engagement, and how companies can balance the fun factor with corporate seriousness.
How do different companies react to social tools and games?
How can games be productive or aligned with corporate objectives?
How must corporate games and social tools be designed to reach the whole organisation?
Michael is the founder/CEO of Wellevue, the corporate game that improves organisational performance. He is a serial entrepreneur in the internet industry as well as a corporate advisor and co-founder of the management consultancy Fluidminds. Wellevue is an enterprise social tool that has won the ILCC innovation award and has just done its first 1000 seat implementation.
With both his clients and in his own companies, Michael has been an advocate of strong corporate cultures and walk-the-talk leadership. He created Wellevue to provide a more scalable way for companies to allow their employees to enjoy work, whilst at the same time orchestrating organisational change and alignment with corporate goals.
Host: Jo Dodds
I am the author of Recognize THEM - 52 Ways to Recognize Your Employees in Ways They Value. It is my first book.
Today's reading is from the first category: Care.
Defined as a noun, the word Care means the provision of what is necessary for the health, welfare, maintenance and protection of someone. For employee recognition discussion, a manager shows consistent care for the whole person will help us all recruit and retain the best of both for your company.
Today I will read from the book's Introduction. For the first episode, I read from the first two parts of my book: Acknowledgements and The Wakeup Call.
Defined as an adjective, Care means the work or practice of looking after people, esp, the sick and the elderly. The caring manager is the manager whose team members consistently report the highest levels of engagement, achievement and career progress.
Employee engagement is built on our ability and willingness to care. Employee recognition is how we express this caring for our friends, co-workers, colleagues and peers in a professional setting. It is how we bridge the gap, uniting each person in a common cause towards a shared mission and purpose.
Special Guest: Gareth Moss
Gareth is Local Government Director for Serco, responsible for strategic partnerships delivering a wide range of services. Gareth was previously Director of Resources at Bridgend CBC (where he won the Local Government Finance Director of the Year) and East Staffordshire Borough Council. He has also worked for Newport CBC, Price Waterhouse and Somerset County Council.
Join us when we discuss Serco’s approach to employee engagement, including:
• Overcoming the barriers
• The link to organisational performance
• Impact on operational delivery
Host: Jo Moffatt
Special Guest: Steve Crompton, Customer Success Manager, Yammer (Middle East & Africa)
Join us as we explore the use of enterprise social networks like Yammer to enhance employee engagement in emerging markets, particularly in the Middle East.
Steve is responsible for supporting the expansion, adoption and engagement of Yammer & Office 365 across the Middle East & Africa. He is a graduate of Durham University where he attained a 2:1 in Business Management and Finance. Steve’s research proposal in his final year involved analysing the effects on productivity as a result of using enterprise social networking (ESN) tools.
Host: Jo Moffatt
Appearances are not always what they seem. In this show, Bill and Rick discuss the various factors that go into the mix when ascertaining the true classification of an individual as an employee vs. an independent contractor. While we might normally think its either a verbal or contractual agreement that determines status, when challenged by one of the party’s, there are several measuring sticks courts will look at in order to determine the true intent of the parties. Its not as simple as merely issuing a 1099 or W-2. If you are in need of help in your business, and you are thinking about engaging someone’s assistance, this show will explore the information you’ll need to determine the direction and understanding required to ensure both the status of that individual as well as your obligations to him/her, as either an employee or independent contractor.
Special guests: Fiona Roberts, HR Director, Volkswagen Group UK and Julie Stayte, HR Director, Volkswagen Financial Services UK.
One in five new cars sold in the UK come from Volkswagen Group UK, which manages five brands: Volkswagen, Audi, ŠKODA, SEAT and Volkswagen Commercial Vehicles. Volkswagen Financial Services (VWFS) provides finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. Although both companies have distinctive cultures they share a commitment to employee engagement recognised by their Great Places to Work accreditations and have each adapted their German parent companies’ approach to employee consultation and made it relevant to the UK workplace.
Join Julie and Fiona as they talk about the exciting ways they are giving employees across the two businesses a genuine voice with their approach to consultation and collaboration called co-determination.
Host: Jo Moffatt
Take 5 minutes from your busy business day and listen to expert business advice to grow and improve your business with Howard Lewinter.
In today's 5 Minute Business Strategy Howard talks about: Is It Time To Do Employee Reviews?
CEOs, presidents, founders, business owners across America trust Howard Lewinter's business advice to solve business problems, increase business profits and live their entrepreneurial dreams of running a successful business with less stress.
For more business tips, follow Howard on Twitter: @HowardLewinter - or connect with Howard on LinkedIn.
Why are so many people talking about Employee Engagement? We'll find out a few tips on the effectiveness of employee recognition and how it can potentially provide financial success to your company. Zane Safrit, CEO, Business Consultant, and Author will share some of his experiences and lessons learned on building employees awareness of company goals, raising morale, and increasing productivity.
Zane Safri has spent his career in call center operations, many of them serving international customers and sales forces. From an entry level position as a customer service rep to team leader to Assistant Director and Country Manager to finally CEO he saw the language of employee recognition and employee engagement is a univeral language and so are the forms of its ROI. As Country Manager, he opened his company's first overseas office in Seusseldorf, Germany and used employee recognition and engagement to double sales and triple the number of new orders within the first six months. As CEO of a small conference call service provider he rebudgeted the company's advertising and marketing budgets towards employees and customers. This resulted in revenue growth of 80% while retail prices were pushed lower by over 70%, all the time generating positive cash-flows, the lifeblood of small business. In his book Recognize THEM: 52 Ways to Recognize Your Employees In Way They Value he has compiled many of the ways he used to recognize and engage employees, many of them require no financial inventment, research and data to show the positive impact on a company's performance and inspiring quotes from business leaders on the value of employee recognition. He also shares his mistakes to help you avoid them as you being this journey towards a culture of engagement.
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