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From Arizona State University's Department of Supply Chain at the W. P. Carey School of Business.
Eddie Davila speaks with Dr. Dan Brooks, an expert in decision making and risk management.
A brief discussion on waiting line management, queuing theory, and the psychlogy of waiting lines.
Origins of the studies of waiting lines
Macro-waiting lines...Life is one big line
Waiting Lines in Healthcare
DMV, Black Friday, McDonald's, Cell Towers, Grocery Stores
Industry's interest in people that study waiting lines
Intel building queues of skilled job applicants
Culture and Waiting Lines
219 GreenConnect host Kathy Sipple speaks with Coleen Wilder, Ph.D., Assistant Professor of Information and Decision Science at Valparaiso University, along with four of her students: Rachel Laveau, Ben Crowe, Nelson Wagner and Iyanna Harris.
Wilder teaches Statistics and Management courses at the undergraduate level and Operations Management in the MBA program. Her research interests are in queuing theory, analytics, and entrepreneurship. She teaches a change management class where students are challenged to find ways to encourage stakeholders to embrace change. For this project, they looked at introducing insects as a protein source and pitched local restaurants to serve them.
Marcus Lemonis talks about his new series THE PROFIT which premiered this month on CNBC.
Robert Gilbreath, of ShipStation how to keep costs low while maintaining the quality of an enterprise system.
Joby Babu COO of Nimbuzz. creating a buzz for your product, service.
Alex Backer queuing expert on more effective customer service.through reduced check out wait times.
London mayor says the European Union is headed for a new dark age. In an op-ed article published in The Canberra Times, Boris Johnson, the mayor of London, England, said that the problems in Greece are only the beginning of worse things to come. Using the example of the Roman Empire, he warned against Europeans being arrogant and forgetful of past lessons. He wrote, "Every day we read of fresh horrors: of once proud families queuing for bread, of people in agony because the government has run out of money to pay for cancer drugs. Pensions are being cut, living standards are falling, unemployment is rising, and the suicide rate is now the highest in the EU." He called for the EU to be broken up in to two smaller unions and said the continued unity of European countries would "consign the continent to a democratic dark ages."
Israel moves army tanks closer to Egyptian border. According to Ynet News, the IDF has deployed Armored forces near the Israel-Egypt border, moving tanks closer to the fence. The unusual move followed Monday's terror attack on defense contractor crews building the new security fence. Ynet was able to document the presence of Israeli tanks in close proximity to the border - maneuvers which are barred by Jerusalem's peace treaty with Cairo.
Hindus brutally attack Christians in India. According to Asia News, Hindu ultranationalists attacked Evangelist Baidhare, the pastor of the Pentecostal Fellowship Prayer group, and 12 Christian families in his community. The Global Council of Indian Christians said the attack "is meant to terrify the Christian minority. They want to repeat what happened in 2008, with the anti-Christian pogroms in the Kandhamal district." About 50 Hindus attacked the families, injuring 20 people, young and old, attempted to rape a few girls, and looted their homes. The families have since fled the area.
Join us Friday, March 25, 2011 at 10 am Central / 11 am Eastern when hosts Eve Mayer Orsburn and Mary B. Adams speak with Ross Daniels, Director of Marketing at Cisco Systems. Mr Daniels is in charge of product positioning, solution messaging, and go-to-market activities for Cisco’s Customer Collaboration portfolio, including social media customer care, video-enabled contact centers, web 2.0 agent and supervisor applications, multimedia capture and recording, and advanced contact routing and queuing solutions.
Learn about Cisco’s innovative SocialMiner, a tool integrating social media with customer care workflows, which just won the Best of Enterprise Connect award. Our guess will also be sharing anecdotes and real world tips and advice on how social media can strengthen customer care and grow your business.
As always, our show is broadcast live from Dallas, Texas and Paris, France, while simulcasting a Twitter chat on Twitter.com/LinkedInQueen and on Twitter.com/SocialMediaDel. To listen or to join the discussion, call +1 (347) 850-8614, or Tweet your question or comment @LinkedInQueen or @SocialMediaDel using #SM4CEO. This show is sponsored by Social Media Delivered.