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Ed Poorbaugh, from Sysco, shares how they have improved their average quality score from 88.7% to 94%, and reduced turnover by 15%. They are delivering service with a S.M.I.L.E. Ed Poorbaugh has held a number of positions in warehousing, transportation and information technology operations during his 17 year career with Sysco. Prior to his current role, he managed the IT operations for the Southwestern United States and was the project manager for several successfully enterprise-w
Marilyn Suttle specializes in creating “Suttle Shifts” in the way people think and act, so they can produce massive results. A leading authority in service excellence, business and personal relationships, and content marketing for women-focused online communities, she’s been sourced as an expert by Ladies Home Journal, Corp Magazine, Inc. Magazine, LA Times. And the Chicago Tribune & network-affiliated news programs have featured her advice on communication and leadership.
Marilyn presents keynotes and trainings, as well as coaches and consults with professionals at Fortune 500 companies, universities, medical, mid-sized companies. She also works directly with entrepreneurs. Her extensive experience with online community management, and social media helps brands engage deeply with their target market.
Besides our upcoming webinar with Marilyn this July on Mastering the Influence Game.
Marilyn is hosting an exciting an exciting workshop called: GoodFoodGoodWineGoodSexGoodbye.com. This workshop May 23-24 in Calgary will focus on: You're invited to a life changing weekend for women
who want more power, success and fulfillment in the second half of their career and life.
For those interested in attending our online webinar with Marilyn, which will go deeper into our topic todaygo to: http://uv.rs/QzUzrr
Why do you go to a particular grocery store? Why do you go to the doctor that you go to? Why do you buy your clothes at a particular store? If you will really take a moment to think about it, I would bet that it has something to do with the customer service that you have received. Join business coach and trainer, Cherise Taylor as she shares helpful information on how you and your business can boost your customer service.
In this episode of Epilepsy.com's Hallway Conversations, Dr. Joseph Sirven, Professor of Neurology at Mayo Clinic Arizona and Editor-in-Chief of Epilepsy.com, interviews Nathan Fountain, MD, Chair of the Epilepsy Foundation's Professional Advisory Board, and Paul Van Ness, MD, Director of UT Southwestern Medical Center's Epilepsy Program. They will be discussing epilepsy quality measures. Dr. Fountain and Dr. Van Ness are the co-chairs of the American Academy of Neurology's Epilepsy Quality Measures Committee.
This interview is part of the Epilepsy Foundation's partnership with the American Epilepsy Society.
THE CENTER FOR TEACHING QUALITY presents
TEACHER POWERED SCHOOLS
Teacher Leader Lori Nazzareno on designing a Teacher Powered School
Presented by KNOWLEDGE WORKS www.knowledgeworks,org @worldoflearning
The ACTS Church International is a nondenominational place of worship where Authentic Christians Transform Self (ACTS) through the Word. Join us in your pjs, in your car, on the beach, in the mountains or wherever you may be. Worship service give you a chance to join us from around the globe as our pastor, Dr. Veronica Walters (Dr. V) breaks down the word in real and applicable ways. No judgment! Just Word!
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