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During today's show Host Richard Yadon will be reporting on the Achieving Excellence in HEDIS and Quality Management conference in Nashville. He'll also give you the Top Ten reasons you should see him at the Medicaid Innovations conference in February.
There is more to Product Management than just building and launching new functionality to the market. At some point the product will need to contrbute to the business too. In this weeks Brainrant Natalie Yan-Chatonsky speaks with Roy McBurney to discuss the Business Management of Products.
Can you explain what is meant by the business management of products? What might some of the activities be when we undertake the business management of product? Why is business management of the product important? Is it the job of the Product Manager to do this? If we’re not doing it now, how can we start? To keep up with brainmates follow us on:
Web: www.brainmates.com.au Facebook: www.facebook.com/brainmates Twitter: @brainmates YouTube: www.youtube.com/brainmates Slideshare: www.slideshare.net/brainmates [Music supplied by Opuzz Music Library]
The National Meeting of #AF4Q Aligning Forces For Quality will be November 6-8, 2013 in Austin, Texas. This is a Robert Wood Johnson Foundation group committed to lift the overall quality of health care in communities. They focus on data on quality, cost, and patient experience. The Flashback Segment highlights an 2008 interview with our friend @Warrior_Kat who shares her cancer survival story
This show will highlight my Subject Tracer Information Quality Resources available from the Virtual Private Library. In today's competitive and fast paced world, it has become a priority to know how to determine the quality and competence of the information that you are exposed to on and off the Internet. This show will be discussing such resources and tools to aid you in the requirement to keep you ahead of the curve!! We will also be reviewing the latest happenings from my blog during the last week. We will be also discussing my latest freely available Awareness Watch Newsletter V11N10 October 2013 featuring Green Resources and my freely available October 2013 Zillman Column.on Artificial Intelligence Resources.
Ed Poorbaugh, from Sysco, shares how they have improved their average quality score from 88.7% to 94%, and reduced turnover by 15%. They are delivering service with a S.M.I.L.E.
Ed Poorbaugh has held a number of positions in warehousing, transportation and information technology operations during his 17 year career with Sysco. Prior to his current role, he managed the IT operations for the Southwestern United States and was the project manager for several successfully enterprise-wide software development projects. Ed was an integral part of the design and implementation of Sysco’s new call centers in Houston and Dallas, Texas. Currently, he is responsible for the operational and quality performance of the support center, including the management of telephony and other technology platforms used to deliver a cost-effective and customer focused experience. Ed has a B.A in English with a minor in Environmental Sciences from the University of New Mexico.
The 2013 ALA Law Firm Financial Management Conference takes place August 22-24 in Los Angeles, CA. Learn new ideas, techniques and outlooks to improve your firm's performance and results. In addition to top-notch educational sessions, attendees will have the opportunity to grown and expand their professional network.
Kate Harms, 2013 Conference Chair, tells us more about this event and why someone should attend.
Greg Geracie, President of Actuation Consulting, will discuss the newly available ProdBOK, The Product Management Body of Knowledge!
For the last three years approximately sixty of the industry’s leading product professionals banded together and contributed to the development of the ProdBOK Guide. The goal? To distill a collaborative cornerstone that can be built upon to ensure that the product management profession better supports the needs of the product community at large.
Learn about managing products to success at Product Bootcamp San Francisco Oct 10-12! http://bit.ly/14ZagOP
Oct 10: workshops re: competitive space & Lean startup way. http://bit.ly/14SMcaC
Oct 11 Startup Product Summit SF2 lightning talks w/experts & practitioners.http://bit.ly/1bvsOFm
Oct 12 Product Camp San Francisco! true community unconference: You propose topics & present http://pcampsf.com
Brainrants from Brainmates Inaugural Show with Adrienne Tan, Nick Coster and Natalie Yan-Chatonsky "New and Old Product Management", language was raised at the 2013 Product Management Festival in Zurich. 1. Is there such a thing as Old and New Product Management? 2. Why is this language emerging? 3. What does it mean for the Product profession? 4. What benefits does it drive? 5. What are the issues when we use this language? http://www.brainmates.com @brainmates music "Hurricane" intro courtesy of @BlameSally
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