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Today's #RxChat Pharmacy Podcast Show is our very first Twitter discussion about the Pharmacy Industry's newest forum. #RxChat is co-hosted today by Andy Berg and Todd Eury.
Pharmacy Professionals are welcome to join the Twitter-Chat conversation every Wednesday at 12:30PM ET.
We Twitter-Chat about the “Business of Pharmacy” and your participation is greatly welcomed.
Be sure to use the hashtag #RxChat during participation in the Twitter-Chat Conversation
Answer the questions by identifying the numbers presented by the moderator
#RxChat Q1 / #RxChat A1
(Q = question A = Answer)
You can support your answers with links too
Be polite & courteous to fellow Pharmacy Professionals
In today's episode, we're joined by the founder of Pharmacy Podcast Show, Todd Eury. Todd has spent the last five years providing the pharmacy industry with firsthand knowledge from professionals he considers subject-matter experts.
Healthcare IS has been fortunate enough to appear on his show to discuss consulting in pharmacy informatics, and today he shares with us the inside story of the Pharmacy Podcast Show — how it evolved and where it’s heading. "The Pharmacy Podcast Show is dedicated to the profession of the pharmacy industry.
The podcast is currently audio information, interviews with industry subject-matter experts, and innovative ideas about the businesses of pharmacy. We dedicated our programming to Independent Retail, Long-Term Care, Specialty, Small Chain [pharmacy businesses] . . . with dedicated content for each of these specific pharmacy business models. The Pharmacy Podcast Show is about dynamic people in the pharmacy industry making a difference for our profession." — Todd Eury
Listen -> HealthcareIS Podcast with Todd Eury
The Pharmacy Podcast Show - has partnered with Diplomat Specialty Pharmacy to bring to our pharmacy industry listeners our Specialty Pharmacy segment dedicated to the important vertical that is SPECIALTY PHARMACY.
Diplomat serves patients and physicians in all 50 states as the nation’s largest independent specialty pharmacy. Headquartered in Flint, Mich., the company focuses on medication management programs for people with specialized, long-term medical needs, including cancer, HIV and multiple sclerosis — always focused on increasing adherence and improving patients’ outcomes. Diplomat opened its doors in 1975 as a neighborhood pharmacy with one essential tenet: “Take good care of patients, and the rest falls into place.” Today, that tradition continues. In addition to operating as a specialty pharmacy, the company provides back-end services to retailers and hospital pharmacies looking to enter the specialty market. In managed care, it offers specialty coverage to more than 12 million lives nationwide.
For five years running, Diplomat has been counted among the Inc. 500|5000 fastest-growing companies in the country; within the last three years, its numbers more than doubled. In 2012 alone, the company was named a Top Work Place by the Detroit Free Press, and its CEO, Phil Hagerman, was named by MLive Media Group as one of 13 Michiganders to Watch. Meanwhile, Diplomat’s patient satisfaction rates lay between 98 and 99 percent, and the company earned $1.1 billion in annual revenue.
Diplomat is accredited by URAC, PCAB, VAWD, ASHP and ACHC. Learn more at diplomatpharmacy.com.
In 1976, when The People's Pharmacy® was originally published, it was one of the first books providing drug and health information to consumers. It went on to become a number one bestseller. Since then, Joe and Terry Graedon have gone on to write 18 additional books, one of which was a medical thriller co-authored with Tom Ferguson, MD (No Deadly Drug, Pocket Books, 1992). I
Joe And Terry's Core Values And Beliefs
Joe and Terry are guided by these values in all their work:
Respect for people's ability to make informed decisions about their health
Honesty and integrity in communication and actions
Care, compassion and fairness as the guiding principles for all institutions serving people
During a strange time in our countries history, with many of our government agencies under tremendous scrutiny based on events of misuse in power for reasons the public is fully unaware, we look to another government agency with much concern. The Drug Enforcement Agency – is part of the United States Department of Justice and their operating practices effecting the community pharmacy industry seem anything but “just”.
Blog – by Terry Forshee RPh., regarding the recent D.E.A. activity against Pharmacy Letter to the Editor of USA Today
Comentary - Jean-Marc Bovee:
Fellow Pharmacy Industry Podcaster Jean-Marc Bovee PharmD., talks about our industry and the true value of pharmacy within our struggling healthcare system.
Pharmacy Future Leaders Episode:
Brahim Shettima PharmD, RPh
Student Pharmacist with strong interests in research, policy, and advocacy for the profession, engaged in Advanced Pharmacy Practice Experiences and exploring opportunities in the pharmaceutical industry.
UVANTA Healthcare is America’s first and only long-term care pharmacy company that unites the advantages of local ownership with the capabilities and resources of a national company. UVANTA Pharmacies offer you the close personal touch of a neighborhood pharmacy and the capabilities and array of services of a large organization, giving you the personal care you deserve and the strength and resources you need.
UVANTA was founded in 2004 on the principal that expert knowledge, trust, and local relationships are the driving-force to delivering the best quality pharmaceutical care. We believe that important health care decisions need to be made close to home and the delivery of that care is best when it comes from local independent pharmacies that are vested in your community and committed to you as their customer. Based on these principles and beliefs, UVANTA gave birth to the concept of empowering the local independent pharmacy with the tools and resources needed to compete with the corporate pharmacies, enabling them to provide the best available care and overall value.
Each UVANTA Pharmacy is independently owned and operated and dedicated to serving the needs of long-term care and assisted living facilities, hospice organizations, and other post-acute health care providers. Our services are built around your desire t
Integrative Pharmacy Insider
We interview Robert Kress RPh., with IPI Circle, the Integrative Pharmacy Insider Circle.
Robert Kress is a pharmacist and nutritionist, and after owning and selling his own compounding, nutritional pharmacy and health care clinic, he now works with other practitioners to help integrate, train and implement natural medicine in their practices.
Robert believes patients are looking for natural solutions for their health, practitioners are looking towards natural and integrative care to differentiate the practices.
The IPI vision is to create a platform that empowers pharmacists, patients, pharmacy owners, staff and people like you…
To use IPI marketing strategies, attitude towards wellness, company culture models and insights.
Robert B Kress RPh
Science - Medicine - Natural Therapies - Compounding - Practice Building
P.O. Box 26
St. Joseph MI 49085
269.830.4362 - ph
1-800-420-3421 - fx
We talk with Jenna Wahlstrom Pharm D.
Jenna works at Larsen Service Drug who opened their doors in 1952.
The family business was founded by John O. Larsen. His son Larry Larsen currently owns and operates the business. Their full service pharmacy is ready to provide patients with the highest quality care. Larsen Service Drug also has a location in New Town, North Dakota. Their New Town store offers complete pharmacy services as well as a variety of over-the-counter products.
Larsen believes in leveraging great pharmacy technology. Kirby Lester is a important partner to our business. Larsen also offers telepharmacy services that allow customers to interact with a pharmacist through video conference equipment on days where a pharmacist is not on site.
Larry Larsen, R.Ph. Larry Larsen obtained his pharmacy degree from North Dakota State University. After graduation, he returned to Watford City to eventually take over the family business. Larry acts as the chief pharmacist, managing the day to day activities of the pharmacy.
Debbie Larsen Debbie Larsen started her working career in the cards and candy department at Norby's Department Store in Grand Forks, North Dakota. After obtaining a degree in Elementary Education and teaching for three years, she returned to the retail business. Debbie keeps the business on track as the bookkeeper. She also helps keep the store stocked with new and exciting merchandise as the head buyer.
Today's #RxChat Pharmacy Industry Twitter discussion is about:
Marketing in Pharmacies
Q1: How are you currently promoting/marketing your pharmacy?
Q2: What services do you offer and do all of your patients know about every one?
Q3: Do you know your customers? What can you do to better understand them?
Q4: How do you figure out who your target market is?
Q5: What services could you add to improve the appeal of your pharmacy?
Q6: What are some innovative ways pharmacies can improve marketing?
Our #RxChat Pharmacy Podcast co-host today is:
Scot Maitland, is the owner of Tacit Almonds, LLC and Publisher of Pharmacy Marketing Quarterly. He is an international public speaker who has spoken for a variety of pharmacy organizations including ACA, IACP, NCPA and other organizations. Since 2010 he’s been a sought after consultant for independent pharmacy.
Phone: (512) 965 6800
Thomas E. Menighan, BSPharm, MBA, ScD (Hon), FAPhA, Executive Vice President
Thomas E. Menighan is executive vice president and chief executive officer of the American Pharmacists Association (APhA). He received his bachelor of science in pharmacy (BSPharm) in 1974 from West Virginia University School of Pharmacy and master of business administration (MBA) in 1990 from Averett College. In 2011, he received an honorary doctor of science (ScD) degree from West Virginia University and he was awarded a ScD by the University of Charleston (West Virginia) in 2010. Prior to his current leadership roles at APhA, Menighan was founder and president of SynTegra Solutions, Inc., in Germantown, Maryland. The company provides supply chain and chargeback auditing and consulting in risk management, 340B systems, anti-counterfeiting, and the technology of medication information. Menighan also founded SymRx, Inc., and developed CornerDrugstore.com.
Throughout his career, Menighan has served volunteer roles within the profession of pharmacy, including president of APhA from 2001 to 2002 and a member of the APhA Board of Trustees between 1995 and 2003. He was a senior staff member of APhA from 1987 to 1992. While on staff as senior director of external affairs, he managed state affairs, public relations, new business development, and practice management issues. His other profe