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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss
This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Jeanne Bliss. The original live interview was 5/22/15.
Chief Customer Officer 2.0 is based on a five-competency framework that successfully launched multitudes of Fortune 100 and Fortune 500 companies through their customer experience transformations. The framework addresses the issues that remain prominent, including siloed organizations and the need for clear goals and metrics, as well as new factors, like social media, that have altered the customer relations dynamic forever.
You’ll learn the five key competencies embraced by world-class leaders and the role of the Chief Customer Officer in uniting the organization to build and embrace these new competencies.
After 25 years as the Customer Experience Executive in five major US Corporations, Jeanne Bliss founded CustomerBliss in order to create clarity and an actionable path for driving the customer loyalty commitment into business operations.
Her website is http://www.customerbliss.com/
To order the book click HERE
For more information about the Executive Girlfriends' Group see: http://www.executivegirlfriendsgroup.com
Let the Madness begin, we will break down the brackets. Did the Selection Committe get the #1 Seeds right with Kentucky, Villanova, Duke and Wisconsin? We will predict the upsets in each region and who has the hardest bracket? Can anyone upset Kentucky? Did they do a good job with seeding? Which teams got left out the field of 68? We will make our predictions and fill out our brackets on the air with our Final Four picks, and of course the Nationsl Champion. Call in with your picks at 718-664-9098. @RaeAndTayToday www.RaeAndTayToday.com
Cincinnati Business Talk features the positive side of business and innovation in southwest Ohio. Today's guests are Shawn Nason, Chief Innovation Officer at the new Xavier University Center for Innovation. In addition Dr. Scott A. Chadwick, Provost and Chief Academic Officer at Xavier University and Annette Marksberry, Associate Provost and CIO, Information Technologies at Xavier University will be on the show.
The show streamed live on Friday April 17th at 4 PM. Listen to this link: http://tobtr.com/7514533
You can listen to the show on Apple iTunes as a Podcast. You can add the podcast at: http://www.blogtalkradio.com/Cincy-Business-talk.rss
You can add Cincy-Business-Talk as an RSS feed to your Outlook email program. The exact feed http://www.blogtalkradio.com/Cincy-Business-talk.rss
This is what the Left Wing media and Liberals in Madison Wisconsin are saying about this police officer NOT charged in the death of Tony Robinson yesterday.
Tony Robinson was killed after he decided to attack Officer Matt Kenny. Tony Robinson after getting high on several drugs began attacking people on the street in Madison Wisconsin. Robinson was then heard inside an apartment beating up another person.
Officer Kenny heard fighting and things breaking in the apartment. After radioing dispatch, Officer Kenny entered the apartment where he was attacked by Robinson and subsequently drew his weapon and shot Robinson.
After the District Attorney came with his decision on Tuesday afternoon Protest lasted for a few hours.
We, once again are faced with people wanting to blame those that protect us for actually doing their job. To say that I will have strong words on this show goes without saying!
This is your College Basketball NCAA March Madness Special Selection Sunday Night episode! Do you want instant reaction on the days selections for the Brackets??? I'll have it for you on a late night 10 pm pacific time, 1 am eastern time here on the Hooper's Log. Expect indepth analysis, strong opinionated coverage, and excitement beyond all it's glory! How could you not be surprised for the upcomming next couple weeks in the world of hoops, let alone the world of sports. This is the best time of the year in sports, and I'll be here to break it down for you!
Tonight on the show, we take one last look at the Bubble as there is less than 24 hours till Selection Sunday where we find out the field of 68! We will share our thoughts on Boise State, BYU, Illinois, Tulsa, UCLA and a whole lot more! We will also share some Bracket predictions from some of the best (ESPN, SBNation, CBSSports) and more! Steven Meador joins the program with the latest news and analysts. We are live friends!
Opening Song is Fireball by Pitbull
Images via Good Images
End Song is CBS Sports' March Madness Theme Song
Jesus on the Police Force, A Testimony of Power in the Squad Car w Officer "D"
Join Kenneth, John and Cathy in the chat room while they discuss the empirical events across the world leading up to World War III, the trickery and deceit of the New World Order, and the bizarre weirdness of the fallen angelic UFO phenomenon as we plunge head first into the forthcoming apocalypse and the Seven Seals of Revelation (chapter 6). Tonight we are changing the pace and hearing the testimony of sister Nancy about a miraculous moment of blessing through her ministry and bringing on our brother in Christ, Sheriff "D". Officer D was stationed in perilous war duties on the front line in the Middle East and through a series of amazing "coincidences" ended up in the Sheriff's department of a police force that KNOWS about the New Word Order, loves Jesus and uses the power of the Holy Spirit to change lives while they work.
God Bless You - See you there!
In the three-minute video, Slager can be seen approaching Walter Scott after shooting him, yelling at him to “put your hands behind your back.” Scott is motionless, face down on the ground. Slager then handcuffs Scott as another officer comes to help Slager.
“It’s not about race. It’s about power,” attorney L. Chris Stewart, the Scott’s attorney told the Los Angeles Times. “That officer thought he could just shoot this man. He thought Mr. Scott was expendable.”
At a press conference Tuesday night, Stewart said Slager “just casually shot a man in the back that many times. It speaks to the value of human life, which is a bigger issue than trying to just make this a small issue of race. This is a bigger issue of human life and the value of it. And when people start respecting that more, it won’t matter what color you are.”
Stewart, the Scott family’s attorney, said anyone who watches the video can clearly see it was murder. He said he is “disappointed that the initial reports were totally on the side of the officer. The spokesperson for the police reported that ‘the man tried to grab the Taser’ and once again if we’d just took the initial newspaper reports, it would have been ‘why’d that guy grab the Taser, he shouldn’t have tried to hurt a cop.’ But that wasn’t what happened. And the truth came out.”
State Rep. Justin Bamberg, an attorney, said at the press conference, “Regardless of what may have happened leading up to this shooting, at the moment (Scott) turned and ran, and was no longer a threat to the officer or anybody else, that officer was completely and wholeheartedly unjustified in gunning down Mr. Scott. He did not shoot once. He shot seven times, paused, and then fired an eighth round.”
Tonight it's realer than ever on "It's Real Talk Radio" as we have 2 major topics we're covering. On the first half of the show we'll be discussing the "Atlanta Public School Cheating Scandal" which has been a nationally recognized case that has just about come to an end as a jury has found all but 1 of the accused staff guilty of Count 1: Conspiracy to violate the racketeering influence and corrupt organizations act. Some were found guilty of other crimes but Count 1 was the most serious. Upon sentencing, these ex-staff members of the APS System could be facing a lot of time behind bars and the question we're asking our listeners is do you agree with the outcome, or do you think sending them to jail was too harsh of a penalty considering the crime? One thing's for sure, you know we're gonna keep it real with our perspectives.
On the second half of tonight's show, we'll be discussing Officer Michael Slager's fatal shooting of Walter Scott. Officer Slager, a South Carolina Law Enforcement officer, gunned down an unarmed man by the name of Walter Scott after he tried to flee from being severely Tasered . The footage that was recorded by Fayden Santana, a man who happened to be in the area with a camera phone, doesn't show what took place before Walter Scott took off running and was ultimately gunned down in the process, but what it does show is he didn't at the time of fleeing oppose a threat and as a result was shot 5 times including 4 shots to his back.
How do you feel about Officer Slager's decision? Was it bad judgement, was it cruel intent and ultimately murder in cold blood, or do you actually agree with Officer Slager's use of deadly force? You can believe we're gonna keep it real with our opinions on what went down so make sure you don't miss out! Call in # 347-838-9540
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