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  • 00:30

    WHAT IS THE NACM?

    in Education

    Open discussions with featured Gary Doane President of NACM Connecticut about the NACM and why they are so important to business locally and nationwide, Discussions will include NACM's dedication to continuing education, professional certifications, national and local industry trade groups, credit reporting and trade credit reports, along with a full range of business credit and financial management services for protecting your business.other services and programs.

  • 00:30

    What Is The NACM?

    in Education

    Ongoing interviews with Mr. Gary Doane, President of NACM Connecticut and Mr. Nathan Grenon, Director of NACM Connecticut on the National Association Of Credit Management and its numerous educational , credit management, programs and numerous other services.

  • 01:21

    "To Be Or Not To Be....NACM Certified"

    in Business

    BUSINESS CREDIT RADIO continues with it's passion and dedication of the continuing education of today's and tomorrow's credit management professionals by presenting Ms. Cheryl Hammond of CMA's Education Counselor to discuss NACM professional certification programs.
    Cheryl has worked for Credit Management Association since 1990 in sales and service, and has been the Education Counselor for CMA since 2006. She provides individual and group counseling for clients interested in participating in the Professional Certification Program and ultimately in obtaining their Designations (CBA, CBF, and CCE). The certification program is sponsored by the National Association of Credit Management and CMA is one of the largest affiliates of NACM. She works closely with the student to guide them through the certification process, reviewing the required courses to take for each designation, and helping them complete their Career Roadmap required for the top two levels.
    Cheryl also presents a free webinar every other month to review the Professional Certification program, called “Destination Designation”.  The next webinar is scheduled for Wednesday, June 5 at 9:00 PDT. You can register for it by going to www.anscers.com.Cheryl also monitors many of CMA’s online courses and webinars, which occur on a consistent basis throughout the year. She has a Bachelor’s Degree in Social Studies and lives in California in the Monterey Bay area.
    This BUSINESS CREDIT RADIO episode is honored to be sponsored by the Credit Management Association (CMA), the largest NACM affiliate office.

  • 00:58

    Where To Get International Credit Trade Expertise

    in Management

    BUSINESS CREDIT RADIO is honored to welcome Ms. Aneta Spilman, CAE (certified association executive) as our featured guest speaker. Aneta is the President of ICTF – the association of international credit and trade finance professionals, launched in 2010 by former board members of FCIB-NACM. Prior to taking the helm at ICTF, Aneta served as the President of FCIB. She started her career in international business credit at Euler Hermes ACI back in 1996, as an export credit insurance analyst and underwriter. Aneta holds a Master’s degree in International Business from University of Baltimore. Her international background, business experience, leadership, passion and integrity have been instrumental in positioning ICTF as the leading international credit management association worldwide.


    During this segment, Aneta will discuss the resources available to credit management professionals and how ICTF assists credit professionals and businesses of all sizes in expanding their knowledge and global footprint. ICTF is a not-for-profit, member-led association whose mission is to advance the profession of international credit management by providing unmatched expertise, powerful connections and leading-edge education and resources.


    BUSINESS CREDIT RADIO is sponsored by Commercial Credit Management Associates LLC (CCMA).

  • 01:04

    Protecting Your Departmental Training Budget?

    in Management

    BUSINESS CREDIT RADIO is indeed honored to welcome Mr. Davy Tyburski known as America’s Chief Profit Officer™. He is an author, business consultant and International speaker with 20+ years of real-world leadership experience across various business functions including Business Credit and Collections (Accounts Receivable), Sales, Customer Service, Operations, Process Excellence, Corporate Communications and Training and Development.


    Davy is the author of From Conflict to Cooperation: The Insider’s Guide to a Strong CREDITandSALES Relationship. In addition, he is the creator of the top-selling Entrepreneur Operations Blueprint System that shows entrepreneurs how-to Master their Time, Talents & Systems to create More PROFIT & More FREEDOM! Davy is also the co-author of the international book, The Best Kept Profit Secret: The Executive’s Guide to Transforming a Cost Center Into a Profit Center.


    He has presented his proven strategies and techniques to many individuals, companies and organizations including Master Lock, Atradius, the Walt Disney Company, Kellogg’s, Medtronic, the National Association of Credit Management (NACM), Mizuno, Goodyear, Manpower, and Microsoft to name a few.


    BUSINESS CREDIT RADIO is sponsored by Back2Work USA© Fund and Business Credit Workshops©.

  • 01:19

    How Can Small Business Win Against All Odds?

    in Finance

    BUSINESS CREDIT RADIO is indeed honored to welcome Mr. Roger Torneden, Ph.D., CFP® is the Director of Business, Management and Legal Programs at the University of California – Los Angeles Extension (UCLA Extension). Educated at the New York University Stern School of Business (Ph.D.) and the University of Kansas (M.S. and B.S. in Operations Research and Industrial Administration, respectively), he combines an interest in global economic history with international business management.


    MICHAEL MITCHELL, CAE, is the President and CEO of the Credit Management Association. Mike is the senior executive responsible for the Credit Management Association (CMA). CMA is one the largest affiliates of the National Association of Credit Management (NACM).


    ROBERT SHULTZ is the Founding Partner of Q2C (Quote to Cash Solutions) and the Trade Information Exchange (TIE). Bob has had a 30 year career as a credit and financial executive for large multi-national organizations in a variety of industries. In 2001, he became a Founding Partner of Quote to Cash Solutions (Q2C) and was named CMA’s Credit Executive of the Year.


    BUSINESS CREDIT RADIO is sponsored by Back2Work USA© Fund and Business Credit Workshops©.

  • 01:11

    Time To Accept Credit Cards For B2B Credit Sales?

    in Management

    BUSINESS CREDIT RADIO is proud to welcome Mr. Scott Blakeley, a founder of Blakeley & Blakeley LLP, where he advises companies around the United States and Canada regarding creditors’ rights, commercial law, e-commerce and bankruptcy law. He was selected as one of the 50 most influential people in commercial credit by Credit Today. He is contributing editor for NACM’s Credit Manual of Commercial Law, contributing editor for American Bankruptcy Institute’s Manual of Reclamation Laws, and author of A History of Bankruptcy Preference Law, published by . Credit Research Foundation has published his manuals entitled The Credit Professional’s Guide to Bankruptcy, Serving On A Creditors’ Committee and Commencing An Involuntary Bankruptcy Petition. Scott has published dozens of articles and manuals in the area of creditors’ rights, commercial law, e-commerce and bankruptcy in such publications as Business Credit, Managing Credit, Receivables & Collections, Norton’s Bankruptcy Review and the Practicing Law Institute, and speaks frequently to credit industry groups regarding these topics throughout the country. He is a member on the board of editors for the California Bankruptcy Journal, and is co-chair of the sub-committee of unsecured creditors’ Committee of the . Scott holds an B.S. from Pepperdine University, an M.B.A. from Loyola University and a law degree from Southwestern University. He served as law clerk to Bankruptcy Judge John J. Wilson. He is admitted to the bars of California and Washington D.C.


    BUSINESS CREDIT RADIO is sponsored by Back2Work USA Fund and BUSINESS CREDIT WORKSHOPS.

  • 01:13

    Going Beyond The Great Recession

    in Management

    BUSINESS CREDIT RADIO© is honored to welcome Dr. Roger Torneden, Ph.D., CFP®. the Director of Business, Management and Legal Programs at the University of California – Los Angeles Extension (UCLA Extension), Mr. Michael Mitchell, President of the Credit Management Association (CMA) and Mr. Robert Schultz Founding Partner of Q2C (Quote to Cash Solutions).


    ROGER TORNEDEN was educated at the New York University Stern School of Business (Ph.D.) and the University of Kansas (M.S. and B.S. in Operations Research and Industrial Administration, respectively), he combines an interest in global economic history with international business management.


    MICHAEL MITCHELL, CAE, is the President and CEO of the Credit Management Association. Mike is the senior executive responsible for the Credit Management Association (CMA), a membership association founded in 1883 with approximately 2000 member companies. CMA is the largest affiliate of the National Association of Credit Management (NACM).


    ROBERT SHULTZ is the Founding Partner of Q2C (Quote to Cash Solutions) and the Trade Information Exchange (TIE). Bob has had a 30 year career as a credit and financial executive for large multi-national organizations in a variety of industries. In 2001, he became a Founding Partner of Quote to Cash Solutions (Q2C), a consulting firm that focuses on the quote to cash cycle, and was named CMA’s Credit Executive of the Year.


    BUSINESS CREDIT RADIO© is sponsored by the BUSINESS CREDIT WORKSHOPS©  and Back2Work USA© Fund.

  • 00:57

    DISCOVER ICTF

    in Business

    BUSINESS CREDIT RADIO is honored to welcome Ms. Aneta Spilman, CAE (certified association executive) as our featured guest speaker. Aneta is the President of ICTF – the association of international credit and trade finance professionals, launched in 2010 by former board members of FCIB-NACM. Prior to taking the helm at ICTF, Aneta served as the President of FCIB. She started her career in international business credit at Euler Hermes ACI back in 1996, as an export credit insurance analyst and underwriter. Aneta holds a Master’s degree in International Business from University of Baltimore. Her international background, business experience, leadership, passion and integrity have been instrumental in positioning ICTF as the leading international credit management association worldwide.
    During this segment, Aneta will discuss the resources available to credit management professionals and how ICTF assists credit professionals and businesses of all sizes in expanding their knowledge and global footprint. ICTF is a not-for-profit, member-led association whose mission is to advance the profession of international credit management by providing unmatched expertise, powerful connections and leading-edge education and resources.
    BUSINESS CREDIT RADIO is sponsored by the Credit Management Association (CMA) and Commercial Credit Management Associates LLC (CCMA).

  • 01:05

    "My Way Or The Highway-NOT!"

    in Business

    BUSINESS CREDIT RADIO is pleased and honored to welcome Mr. Kurt Weiland as our guest speaker. Kurt  is president of Jefferson Smith Training and Consulting, an international corporate training company in Bountiful, Utah. Kurt’s been training businesses and organizations for thousands of years. 
    Among his clients—
    •    General Motors
    •    Saudi Aramco (Kingdom of Saudi Arabia)
    •    Tandem Computers (United Kingdom)
    •    The Tuskegee Airmen Freedom Flyers
    •    The Yavapai-Apache Nation
    He served for twenty-three years in the United States Army. He was an infantryman and a paratroop commander. He served as an Assistant Professor at the United States Military Academy at West Point.
    He has a bachelor’s degree from Brigham Young University, a master’s degree from the University of Southern California, and another master’s degree from UCLA. He’s written five books on leadership and communication skills.
    BUSINESS CREDIT RADIO is sponsored by the Credit Management Association (CMA) one of the largest affiliate office of the National Association of Credit Management (NACM).

  • 01:08

    Credit Dept Org and Improving Interdepartmental Relations

    in Business

    BUSINESS CREDIT RADIO is indeed fortunate bring back our special guest Mr. Michael Dennis discussing his "The Encyclopedia of Credit". Michael Dennis has over 20 years of credit management experience.  He is an accomplished public speaker, and the author and co-author of four books on credit management including:  “The Credit and Collection Handbook” and “Credit and Collection Forms and Procedures Manual.” Michael has been a featured speaker at numerous national and regional credit conferences. He regularly conducts web-based seminars on topics of interest to credit and collections professionals. He is the author of more than 1,000 essays published in the Encyclopedia of Credit, a free online resource located at www.encyclopediaofcredit.com.
    BUSINESS CREDIT RADIO is sponsored by the Credit Management Association (CMA) one of the NACM's largest affiliate offices.