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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss
This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Jeanne Bliss. The original live interview was 5/22/15.
Chief Customer Officer 2.0 is based on a five-competency framework that successfully launched multitudes of Fortune 100 and Fortune 500 companies through their customer experience transformations. The framework addresses the issues that remain prominent, including siloed organizations and the need for clear goals and metrics, as well as new factors, like social media, that have altered the customer relations dynamic forever.
You’ll learn the five key competencies embraced by world-class leaders and the role of the Chief Customer Officer in uniting the organization to build and embrace these new competencies.
After 25 years as the Customer Experience Executive in five major US Corporations, Jeanne Bliss founded CustomerBliss in order to create clarity and an actionable path for driving the customer loyalty commitment into business operations.
Her website is http://www.customerbliss.com/
To order the book click HERE
For more information about the Executive Girlfriends' Group see: http://www.executivegirlfriendsgroup.com
Join Dr. Michelle Harris one-on-one with Dr. Jeanne Porter-King. She is the author of "Pursue Your Dreams."
Thursday, June 4, 2015 at 1:00 p.m.
Dr. Christopher’s training has been rewarding. She was a facilitator from 2000-2002 at ‘The Disciples Institute’ at White Rock Baptist Church. From 2001-2006 she was a Chaplain with the ‘Professionals Program’ at Thomas Jefferson University Hospital. From March through June 2003 she was a House Mother for men at the ‘Faith, Hope & Love’ re-entry house in West Palm Beach, Florida. She was the teacher from 2004-2006 for the ‘Home Bible Study Discipleship Course’ which she wrote and taught out of her home. She was co-founder of ‘Rahab’ (a night-time evangelistic outreach ministry) and was the Director of Evangelism from 2004-2006 at The Church of Christian Compassion. From September 2011 through February 2013, Dr. Christopher and her husband, Rev. Eric T. Christopher, accepted temporary pastoral staff positions at Jehovah Jireh Baptist Church (Philadelphia, PA) where she was Pastor over the Christian Education Ministry and where she and her husband were Pastors over the Outreach and Marriage Ministries. From 2008-2014 she was a spiritual guidance counselor/mentor to women in recovery/transition at Fresh Start, Inc. (Frankford section of Philadelphia, PA). Currently she is a Professor at New Life Bible Institute in Philadelphia, PA. Recently Dr. Christopher accepted a voluntary position as a Chaplain-In-Training with the Philadelphia Police Department, 14
th District. In addition, Dr. Christopher continues to preach/teach at venues throughout the United States with the Redeeming Faith Apostolic Ministries of Charlotte, NC as well as being a motivational speaker. She sits on the Accountability Board of Rebuilding The Gap International Ministries.
Welcome to the Women of Golf Show!
This week Cindy & I welcome - Bret Lasky - Senior Coordinator of the Symetra Tour Media.
Later in the show we talk the state of women's golf with: Karen Handel - is Business Golf For Women’s Keynote speaker. Karen brings to Business Golf For Women a unique and colorful view of the golf game and demonstrates how golf can literally change professional Business women’s lives.
Joining Karen is, Jeanne M. Stafford - Communications Strategist and Speaker, Greater New York City Area, Also offers Professional Training & Coaching.
Tune in as we talk about the impact women have both socially and business wise, on the golf industry. Plus the Business Golf for Women's upcoming Workshop on May 15-16 at the Chateau Elan Resort and Winery in Atlanta, GA
Join Cindy & I Tuesday Morning at 9:00 AM EST at www.blogtalkradio.com/womenofgolf
Culver City, CA – Many of us have big dreams for our lives, but somehow those dreams have been deferred by the responsibilities of our day-to-day living. That extra special “thing” that would truly put us in the center of our “A” life has remained frustratingly elusive.
Jeanne is an International transformative coach and the founder of Reignite Your Life, where she offers transformative coaching and workshops to help people evolve beyond their past limitations and produce the life of their dreams.
“People come to me because they know there is a course correction that needs to be made. They’re unfulfilled in some way,” says Jeanne. “I encourage people to set their intentions for what it is they want to create in their life. We start with a blank canvas and we listen to those desires that we have thought away with our mind and bring them back to the forefront of our awareness and consciousness."
According to Jeanne, transformation begins with naming of your unique creative impulse. Our creative impulses are our inner longings. All too often we sweep them under the rug or think them out of existence. Jeanne teaches her clients to become present and available to their own creative impulses.
It was only after a successful 26-year career in the film industry as a script supervisor that Jeanne discovered her true calling. Today, Jeanne uses film as a healing modality, inviting her clients to create their own movie based on their deepest desires – Their Future Self Movie!
“You’re going to reframe the past events of your life and create movie about the deeper truth of who you are and your future self as it moves through life. Then it’s ‘Lights, Camera, Action!’”
For more information on Reignite Your Life, visit www.jeannebyrd.com
Going Home with Tony host Tony Scimeca welcomes the Kaplan vs. Kaplan film critic team, Jeanne and David Kaplan to the Hot Water 911 Boiler Room Studio. Jeanne Kaplan's reviews appear on the international film review website Rotten Tomatoes. She has been a member of the Chicago Film Critics Association since 2006. David Kaplan's reviews also appear on the international film review site Rotten Tomatoes. David is founder and president of Movienotes, a Chicago based media advertising company. He has been a member of the Chicago Film Critics Association since 2006.
Tony, Jeanne and David will talk about some of the summer movies coming out, the movie industry itself and what it is like to be film critics. You'll want to keep a pen and paper handy to jot down notes about upcoming movies.
Join in the conversation by calling 619-924-0952 or emailing us at Tony@GoingHomeWithTony.com to ask your movie questions.
in Self Help
Do you ever feel limited in your life or career? Do you ever wonder why in spite of the hard work you put in, someone else always seems to get that better role you’ve strived for? Certified Master Life and Business Coach Jeanne Boschert is here to tell you that the problem isn’t you. With an incredible personal and professional background, Jeanne has helped many people to maximize their potential and achieve their dreams.
Jeanne started her career in healthcare as a board certified psychiatric nurse quickly moving up the ranks into management and leadership roles. In these roles, she was constantly coaching and motivating her employees to perform at the highest levels. Following her heart, Jeanne left her six-figure job to do what has always come naturally to her and coach full-time.
Jeanne’s coaching certifications include Master Certified Life Coach, Life Purpose Coach, and High Performance Organizational Design Leader. Her extensive training incorporated with her personality and professional experiences has enabled Jeanne to work with countless individuals, entrepreneurs and organizations across North America.
What makes Jeanne’s approach unique is her ability to customize her programs to fit the client’s specific situation. At www.jeanneboschert.com, people can view all of the fascinating programs that Jeanne provides which include her VIP Package, the 8 Week Life Launch and the Life Phase Coaching Certification.
For more information about Jeanne Boschert visit www.jeanneboschert.com, email firstname.lastname@example.org or call 870-270-7008.
Jeanne Bliss worldwide authority and coach to leadership teams on earning customer driven growth. She works with them to change how they operate to deliver experiences customers want to have and tell others about.
Nate Steck trained French chef and food entrepreneur. He has spent the past 25 years in Food Manufacturing and product development. Nate has developed over 30 food products that have generated over 200 million in revenue. Nate was the Co-founder of Batter Blaster, the Co-Founder of Elena’s Food Specialties and the Founder of Elite foods. His branded and private label products have been featured in most major grocery, specialty and club stores in America. Nate is the President and CEO of Nate’s Homemade which is launching their flagship Pancake & Waffle Batter later this year
Toni Fitzgerald ‘dinky die’ Aussie woman, living in Sydney. She is a Quilly Award Winner, an International Best Selling Author, Founder of the African Charity “Rights of Girls”, and and engaging and passionate Motivational Speaker. She is the only Australian author chosen to contribute to the book ‘Dare to Succeed’, with the legendary Jack Canfield of ‘Chicken Soup for the Soul’ fame. In this book Toni shares her lessons on the value of connecting with both your customers, and perhaps more importantly, with your employees; and how savvy businesses are using this engagement to motivate their employees and foster their initiative
On Wednesday’s Small Changes Big Shifts host Dr. Michelle Robin will talk to Dr. Katherine Sofia Cole. Dr. Cole has devoted her career to comprehensively improving people's emotional and physical lives. Later in the show you’ll meet Jeanne Johnson, Senior Partner Sales Executive with the Microsoft Corporation. Jeanne met Dr. Robin in 2009 immediately after the sale of her successful technology business. Just prior to the sale of her company, she had been a finalist in the Ernst & Young Entrepreneur of the Year in Kansas City, received an award in the White House, and had started up several other technology businesses. On the surface, Jeanne was living the American dream, but the truth was that she had constant joint pain, weight gain, poor sleep, and bouts with anxiety. Jeanne will share her path to wellness and recovery on this episode of Small Changes Big Shifts.
Learn more about the show's host online at: http://www.drmichellerobin.com/
MY SPECIAL GUEST IS :
Jeanne Rose, RN, RT, CHt
Spiritual Advisor, Intuitive reader
Usui Reiki Master Teacher
Certified Past Life Regression facilitator
Member of the Spiritualist Church
She is an Emergency Department registered nurse in New York
and has worked in the acute healthcare arena for over 20 years. She is also a medical intuitive who has studied under Dr. Mona Lisa Schulz, Robert Brown and also trained in evidential mediumship with the Spiritualist Church in Lily Dale.
ABOUT ME ....I have had many personal tragedies and losses in my life but continue on helping others by my life lessons ... I have MS but won't let that stop me....and am the host of this show... I am a grieving mother of 2 children lost to Cystic Fibrosis while in their 20's and a bestselling author on Amazon and also a intuitive medium ...we do free readings to bring your lost loved ones through and comfort you through this journey of grief and life especially after losing a child ....we all come with a plan to complete let me help you to understand your purpose Tonight show we will be talking about the different stages of the grieving process and how to cope and also to help others who may not of lost someone close to them and inform how to help others that have that may be close to them throught it .....WE ALSO WILL BE DOING FREE READINGS .......
NHRA’s “D1” Ladies Enter Media Spotlight
On Thursday, June 4th, ladies of the NHRA Northeast Division’s sportsman categories Kelli Barbato, Amanda Boicesco, Jeanne Linke, Katie Sepanek and Allison Smyth will sit down together to discuss some of today’s most relevant topics in sportsman drag racing.
The ladies (all second generation competitors) will broadcast live from the NHRA Toyota Summernationals, with assistance from David Napp of Old Bridge Township Raceway Park. We hope that you will be able to tune in and check us out.. Live at 7pm EST
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