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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss
This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Jeanne Bliss. The original live interview was 5/22/15.
Chief Customer Officer 2.0 is based on a five-competency framework that successfully launched multitudes of Fortune 100 and Fortune 500 companies through their customer experience transformations. The framework addresses the issues that remain prominent, including siloed organizations and the need for clear goals and metrics, as well as new factors, like social media, that have altered the customer relations dynamic forever.
You’ll learn the five key competencies embraced by world-class leaders and the role of the Chief Customer Officer in uniting the organization to build and embrace these new competencies.
After 25 years as the Customer Experience Executive in five major US Corporations, Jeanne Bliss founded CustomerBliss in order to create clarity and an actionable path for driving the customer loyalty commitment into business operations.
Her website is http://www.customerbliss.com/
To order the book click HERE
For more information about the Executive Girlfriends' Group see: http://www.executivegirlfriendsgroup.com
Welcome to the Women of Golf Show!
This week Cindy & I welcome - Bret Lasky - Senior Coordinator of the Symetra Tour Media.
Later in the show we talk the state of women's golf with: Karen Handel - is Business Golf For Women’s Keynote speaker. Karen brings to Business Golf For Women a unique and colorful view of the golf game and demonstrates how golf can literally change professional Business women’s lives.
Joining Karen is, Jeanne M. Stafford - Communications Strategist and Speaker, Greater New York City Area, Also offers Professional Training & Coaching.
Tune in as we talk about the impact women have both socially and business wise, on the golf industry. Plus the Business Golf for Women's upcoming Workshop on May 15-16 at the Chateau Elan Resort and Winery in Atlanta, GA
Join Cindy & I Tuesday Morning at 9:00 AM EST at www.blogtalkradio.com/womenofgolf
Culver City, CA – Many of us have big dreams for our lives, but somehow those dreams have been deferred by the responsibilities of our day-to-day living. That extra special “thing” that would truly put us in the center of our “A” life has remained frustratingly elusive.
Jeanne is an International transformative coach and the founder of Reignite Your Life, where she offers transformative coaching and workshops to help people evolve beyond their past limitations and produce the life of their dreams.
“People come to me because they know there is a course correction that needs to be made. They’re unfulfilled in some way,” says Jeanne. “I encourage people to set their intentions for what it is they want to create in their life. We start with a blank canvas and we listen to those desires that we have thought away with our mind and bring them back to the forefront of our awareness and consciousness."
According to Jeanne, transformation begins with naming of your unique creative impulse. Our creative impulses are our inner longings. All too often we sweep them under the rug or think them out of existence. Jeanne teaches her clients to become present and available to their own creative impulses.
It was only after a successful 26-year career in the film industry as a script supervisor that Jeanne discovered her true calling. Today, Jeanne uses film as a healing modality, inviting her clients to create their own movie based on their deepest desires – Their Future Self Movie!
“You’re going to reframe the past events of your life and create movie about the deeper truth of who you are and your future self as it moves through life. Then it’s ‘Lights, Camera, Action!’”
For more information on Reignite Your Life, visit www.jeannebyrd.com
in Self Help
Do you ever feel limited in your life or career? Do you ever wonder why in spite of the hard work you put in, someone else always seems to get that better role you’ve strived for? Certified Master Life and Business Coach Jeanne Boschert is here to tell you that the problem isn’t you. With an incredible personal and professional background, Jeanne has helped many people to maximize their potential and achieve their dreams.
Jeanne started her career in healthcare as a board certified psychiatric nurse quickly moving up the ranks into management and leadership roles. In these roles, she was constantly coaching and motivating her employees to perform at the highest levels. Following her heart, Jeanne left her six-figure job to do what has always come naturally to her and coach full-time.
Jeanne’s coaching certifications include Master Certified Life Coach, Life Purpose Coach, and High Performance Organizational Design Leader. Her extensive training incorporated with her personality and professional experiences has enabled Jeanne to work with countless individuals, entrepreneurs and organizations across North America.
What makes Jeanne’s approach unique is her ability to customize her programs to fit the client’s specific situation. At www.jeanneboschert.com, people can view all of the fascinating programs that Jeanne provides which include her VIP Package, the 8 Week Life Launch and the Life Phase Coaching Certification.
For more information about Jeanne Boschert visit www.jeanneboschert.com, email firstname.lastname@example.org or call 870-270-7008.
On Wednesday’s Small Changes Big Shifts host Dr. Michelle Robin will talk to Dr. Katherine Sofia Cole. Dr. Cole has devoted her career to comprehensively improving people's emotional and physical lives. Later in the show you’ll meet Jeanne Johnson, Senior Partner Sales Executive with the Microsoft Corporation. Jeanne met Dr. Robin in 2009 immediately after the sale of her successful technology business. Just prior to the sale of her company, she had been a finalist in the Ernst & Young Entrepreneur of the Year in Kansas City, received an award in the White House, and had started up several other technology businesses. On the surface, Jeanne was living the American dream, but the truth was that she had constant joint pain, weight gain, poor sleep, and bouts with anxiety. Jeanne will share her path to wellness and recovery on this episode of Small Changes Big Shifts.
Learn more about the show's host online at: http://www.drmichellerobin.com/
MY SPECIAL GUEST IS :
Jeanne Rose, RN, RT, CHt
Spiritual Advisor, Intuitive reader
Usui Reiki Master Teacher
Certified Past Life Regression facilitator
Member of the Spiritualist Church
She is an Emergency Department registered nurse in New York
and has worked in the acute healthcare arena for over 20 years. She is also a medical intuitive who has studied under Dr. Mona Lisa Schulz, Robert Brown and also trained in evidential mediumship with the Spiritualist Church in Lily Dale.
ABOUT ME ....I have had many personal tragedies and losses in my life but continue on helping others by my life lessons ... I have MS but won't let that stop me....and am the host of this show... I am a grieving mother of 2 children lost to Cystic Fibrosis while in their 20's and a bestselling author on Amazon and also a intuitive medium ...we do free readings to bring your lost loved ones through and comfort you through this journey of grief and life especially after losing a child ....we all come with a plan to complete let me help you to understand your purpose Tonight show we will be talking about the different stages of the grieving process and how to cope and also to help others who may not of lost someone close to them and inform how to help others that have that may be close to them throught it .....WE ALSO WILL BE DOING FREE READINGS .......
Jeanne Bliss worldwide authority and coach to leadership teams on earning customer driven growth. She works with them to change how they operate to deliver experiences customers want to have and tell others about.
Nate Steck trained French chef and food entrepreneur. He has spent the past 25 years in Food Manufacturing and product development. Nate has developed over 30 food products that have generated over 200 million in revenue. Nate was the Co-founder of Batter Blaster, the Co-Founder of Elena’s Food Specialties and the Founder of Elite foods. His branded and private label products have been featured in most major grocery, specialty and club stores in America. Nate is the President and CEO of Nate’s Homemade which is launching their flagship Pancake & Waffle Batter later this year
Toni Fitzgerald ‘dinky die’ Aussie woman, living in Sydney. She is a Quilly Award Winner, an International Best Selling Author, Founder of the African Charity “Rights of Girls”, and and engaging and passionate Motivational Speaker. She is the only Australian author chosen to contribute to the book ‘Dare to Succeed’, with the legendary Jack Canfield of ‘Chicken Soup for the Soul’ fame. In this book Toni shares her lessons on the value of connecting with both your customers, and perhaps more importantly, with your employees; and how savvy businesses are using this engagement to motivate their employees and foster their initiative
Join Donna Wright on the couch with Shannon West and Jeanne McDonald as they discuss their new releases. Mallory Kane will thrill us once again with Romance News brought to us by Dark Hollows Press. And believe it or not, Aunt Magnolia has been let out of the home to come pay us a call. You never know what she has been reading or what exciting tales she has to share. All of this and more, this week on Hummingbird Place -- Your Home for Romance sponsored by Secret Cravings Publishing.
WFPB. Do those letters mean anything to you? Soon they may become as common as "Gluten Free" or "Vegan". Whole Food Plant Based diets are saving lives. Ask Jeanne Schumacher. She's helping to change the world by spreading the message.
Demitra Vassiliadis - the Heaven To Earth Astrologer - says Monday is a good day to start a meditation pracitce. Set your intentions for the New Moon and watch your dreams grow as the moon grows.
Plus - Pamela Cucinell explains Mercury Retrograde. Look up! The stars can lead the way...
This show airs Sunday, May 17 on 100.7 WHUD with Kacey Morabito Grean.
in Self Help
Please join Shannon Marie for a dose of positive attitude! Tonight I am going to interview a real inspiring chick whose name is Jeanne Phelps and learn what she has gone through living with a Traumatic Brain Injury and Epilepsy today. I want to talk about the 6 important factors of group therapy and the "Keys To Mental Health". As usual, we will be rocking out with the tunes of Nate Leslie, Jimmy G Worship, and the Mojave Lords. You can dial 1-424-243-9540. If you have a question you would like to ask, please press the number 1 when prompted. You can access the show by clicking the link below.
For toll-free calling in the USA dial 1-855-473-3711.
For toll-free calling outside the USA dial 1-202-559-7907.
You can also SkypeIn. The link above can also be used after the live show, for "On Demand" listening at your leisure. And by all means, BE POSITIVE!
This show is hosted by Shannon Marie Hilbert.
Tonight we discuss Bruce Jenner's lawsuit, the Baltimore riots, my "Avengers: Age of Ultron" review, and more.
Don't forget to follow us on Twitter at @TheSpilledTea, @Doquinn76, @KylieSF, @MPGrasso, @Odaat_webseries. And as a bday gift to me pick up a copy of my book @WhoIAmbook at http://www.amazon.com/What-Want-David-Michael-OQuinn-ebook/dp/B005VYZXPC/ref=asap_bc?ie=UTF8
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