• 01:00

    Satisfaction & Validation - Key Components to Franchise Success

    in Business

    This week on Franchise Today the focus is on franchisee satisfaction and validation and how they ultimately combine for franchise success. Host, Paul Segreto welcomes as his guest, Michelle Rowan, President of Franchise BusinessREVIEW as they dive into the pitfalls that franchisors may face that slow down or even prevent growth and brand success. Paul and Michelle also discuss recent reports by Franchise BusinessREVIEW on emerging brands and in celebration of Veterans Day a peak into their recent editorial, Vet Report.


    About Our Guest


    Michelle Rowan is the president of Franchise Business Review, a market research and consulting company specializing in franchisee and customer satisfaction, as well as franchise relations issues. After working in the hospitality and telecommunications industries, she joined Franchise Business Review in 2005 as the first full-time employee. Over the last nine years, Rowan has worked with over 800 franchise systems. She is an active member of the International Franchise Association and a Certified Franchise Executive. She has facilitated CEO Performance Groups and Executive Networking Groups over the last 2 years within the franchise industry and regularly speaks at industry events.

  • 00:53

    Franchise Interviews Meets with the Big Frog Franchise Opportunity

    in Business

    We have a great show today.  We are meeting with Leeward J. Bean, President and CEO of Big Frog, Ronald E. DeFrece, Vice President and COO of Big Frog, and Dr. Christina (Tina) Bacon-DeFrece, Ph.D., Executive Vice President of Big Frog.  Big Frog's digital print on apparel capabilities make them a unique franchise opportunity - find out why by listening to the show.  


    In part 2, we hear a clip from our Great Clip in Franchising Podcast and learn why you have to almost work harder to fail than succeed in franchising. 


     


     

  • 00:37

    Franchise Interviews Meets with the Sears Hometown and Outlet Stores Franchise

    in Business

    We are meeting with Scott Nichols, Director of Franchise Business Development for Sears Hometown and Outlet Stores. 



    The Outlet stores (Sears Outlet) are designed to provide customers with in-store and online access to purchase new, one-of-a-kind, out-of-carton, discontinued, obsolete, used, reconditioned, overstocked and scratched and dented products across a broad assortment of merchandise categories, including home appliances, apparel, mattresses, sporting goods, tools and lawn and garden equipment at prices that are significantly lower than manufacturers’ suggested list prices.


     



    Sears Outlet is the oldest of the four store formats and was established in 1968. The newest format, Sears Home Appliance Showroom, was introduced in late 2007. The majority of its stores are Sears Hometown Stores, a format which grew from the legacy Sears catalog stores and celebrated its 20th anniversary in 2013.


     

  • 00:46

    Franchise Interviews Meets with Hireology

    in Business

    We have a great show  today.   We are meeting  with Adam Robinson, Chief Hireologist at Hireology.


    The Hireology selection management platform simplifies the hiring process for franchisees. The company’s award-winning Selection Manager™ includes everything an operator needs to manage their hiring process, including a fully-hosted career site, integrated job postings, compensation analysis, pre-hire assessments, interview guides, background checks, skills verification and more. Franchise systems, use Hireology’s web-based platform to deliver consistent and repeatable hiring decisions in the field - leading to lower turnover and increased profitability per location.

  • 01:01

    Sipping & Painting to World-class Franchise Success

    in Business

    This week on Franchise Today, our guests are co-founders of Pinot's Palette, Charles Willis and Craig Ceccanti. They will discuss how they've started their "sip and paint" brand at the height of tough economic times and have successfully grown to a world-class franchise brand despite being a relatively new industry segment and entertainment option while competing against a multitude of copycat brands. Pinot's Palette has been ranked by Entrepreneur Magazine in its Annual Franchise 500 and recipient of Entrepreneur's Fastest Growing Franchise, Top Service Franchise and Top New Franchise awards in 2014. It has also been recognized as a leader in franchisee satisfaction by Franchise Business Review as FBR50 award winner two years in a row, 2014 above average in every category and ranked #8 in franchisee satisfaction in FBR’s Emerging Trends report.     


     


     

  • 01:01

    Franchise Today Marches Towards its 6th Year!

    in Business

    Franchise Today is back and stronger than ever as it marches towards its 6th year on the air. After a period of organizational change and subsequent transition back to Franchise Foundry, Franchise Today founder, Paul Segreto is back as show host and his first guest is Mary Kennedy Thompson, President of Mr. Rooter Plumbing and Executive Vice President of The Dwyer Group.


    About Our Guest


    Mary Kennedy Thompson became president of Mr. Rooter Corporation in October 2006. Mary came to Mr. Rooter from national franchisor Cookies by Design, where she was president of the franchisor corporation. She came into the franchising industry as a franchisee first when in 1994, when she opened a Cookies by Design® franchise in Austin, Texas. In the next three years she opened two additional locations. As a multi-unit franchise owner, Mary led the company in market penetration and sales, earning awards for “Top Performer, “Outstanding Customer Service” and “Masters Award”.


    In 2003 she earned her certified Franchise Executive certification from the International Franchise Association. Promoted to President of the company in 2004, Mary’s initiatives resulted in alliances with universal Studios, a new web site that provided an immediate increase in sales, and renewed franchisee/franchisor relations.


    At the end of her first year as president of Mr. Rooter Corporation, U.S. Business Review selected Mary as one of its 2007 Editor’s Choice Executives of the Year. Today Mr. Rooter is the fastest growing plumbing franchise with more than 336 locations worldwide.


    In 2014 Mary was promoted to Executive Vice President of the Dwyer Group while also retaining her current role as President of Mr. Rooter. As Executive Vice President she provides support to the CEO in the daily activities and operations of the company and its subsidiary brands.

  • 00:31

    Multi-Level Marketing International Association - Worldwide and Growing

    in Business

    As MLMIA Worldwide grows many of those benefits will be available to all members while some will be available in specific countries. Those intangible benefits sometimes depend on the numbers in a specific area. However, all Members can be assured that their Association will continue to accommodate everyone wherever and whenever it is possible. 


    Peter Mingils with BuildingFortuneRadio.com will be interviewing the Chairman of MLMIA, Doris Wood. 

  • 00:34

    iDropped Franchise Meets with Franchise Interviews Weekly Radio Show

    in Business

    We are meeting  with Charles Hibble, CEO of the idropped franchise opportunity.  iDropped provides fast, on-site mobile device repair for the most popular brands of mobile devices with a specialization in Apple and the Samsung Galaxy series. The main reason that iDropped has been so successful is that consumers don't want to be without a cell phone for long, so they'll gladly drop it off for an hour to get fixed while running other errands.

  • 00:36

    Schwietert’s Cone and Candy Franchise Opportunity Meets Franchise Interviews

    in Business

    We are meeting with Jeff Schwietert of the Schwietert’s Cone and Candy franchise opportunity.  Schwietert’s   is a family run, candy and ice cream franchise. With three locations along the Oregon coast they are eager to begin branching out. Jeff Schwietert, son of the founders took it upon himself to drop out of college in order to grow the family business and bring the delectable treats of Schwieter’s cones and candies to the Portland area.

  • 01:08

    The Light Giver's International Association November Sunday Service

    in Spirituality

    This Light Giver International Association Sunday Service features a discussion of our second series of Golden Age Messages, followed by the World Sourccination Ceremony. 


    Our topic for November is, “Love, Kindness and Mercy, Part 2" which is the seventh message in the second series of Golden Age Messages from an self chosen group of anonymous higher beings. These massages were recorded by Gregory Scott, LGIA founder. 


    The World Sourccination Ceremony provides clearing and healing for our people, planet and solar system thru the Ascension process.


    You may repeat, on your own, the Sourccination process presented in this program by going to <www.lightgivers.org> and following the instructions there. If you wish personal attention, please use the contact option on the website to let us know of your interest. We will promptly respond.

  • 01:07

    National & International Roundtable

    in Current Events

    Maisha Hazzard, Ph.D.


    Maisha Hazzard is an innovative educator, behavior change communication specialist, speech writer, and media consultant. She holds advanced degrees in Communication (Ph.D.); Transpersonal Psychology (Ph.D.); Behavioral Science (M.A.); and Counseling (M.S.C.). Further studies have included International Studies, Telecommunications, Comparative Literature, Cross Cultural Education, Information Science, Neuroscience, and Metaphysics at various universities and institutes in the United States and West Africa. She spent more than 25 years as a university professor and international consultant and more than 25 simultaneous years writing, directing, performing, and producing in performing arts and media arts programs on five continents. Maisha Hazzard is an award-winning radio producer who has trained writers, producers, and media consultants from more than 30 countries. She has taught and/or performed in Canada, France, Hungary, India, Jamaica, Barbados, Guyana, Brazil, Nigeria, Ghana, Senegal, and South Africa. Dr. Hazzard has served as a consultant to elected officials in the United States and heads of state in countries in the Caribbean and Southern Africa. She has lectured and taught at Ohio University, Bowling Green State University (Ohio), University of Toledo, University of Guyana, University of the West Indies (Mona), Jawaharlal Nehru University in India, California State University at Northridge, and Philander Smith College (Little Rock, AR). She has conducted training programs for Voice of America, USAID, South African Parliament, BUSH Radio-South Africa, and World Health Organization.


    Currently, Maisha Hazzard conducts workshops in school districts and spiritual communities on the brain/heart and learning, power of our subconscious mind, emotional intelligence and emotional healing, strategic intuition, ecumenical cooperation and spiritual activism.

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