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The TalentCulture #TChat Show is back live on Wednesday, April 29, 2015, at its new time from 1-2 pm ET (10-11 am PT).
Last week we talked about how to deal with bad bosses, and this week going to talk about why internal customer service is so important.
When we think of “customer service” we usually think of those to help us throughout the sales process, but service must be a total commitment not just for the front line, but for every employee of any business, from individual contributor to CEO.
Everyone has a customer. If it is not the outside customer, then it is the internal customer — anyone within an organization who at any time is dependent on anyone else within the organization.
This is the root of internal service. It is the understanding that everybody supports everybody else in the organization.
Join TalentCulture #TChat Show co-founders and co-hosts Meghan M. Biro and Kevin W. Grossman as we talk about why internal customer service is so important with this week’s guest: Shep Hyken, Chief Amazement Officer at Shepard Presentations, customer service expert, keynote speaker and New York Times and Wall Street Journal bestselling business author.
Thank you to all our TalentCulture sponsors and partners: Dice, Jibe, TalentWise, Hootsuite, IBM, CareerBuilder, PeopleFluent, Predictive Analytics World for Workforce and HRmarketer Insight. Plus, we're big CandE supporters!
Join us as Carly Brantz, Director of Revenue Marketing at SendGrid shares what it's like on the "other side" (i.e. sales). There seems to be a mini trend in which Revenue Marketing is reporting to sales and Carly will share the pros and the cons of this move as well as lessons learned for both sales and marketing.
Join us as Michelle Chiantera, Sr. Director, Americas Partner and US Commercial Marketing of Cisco shares the secrets of achieving Revenue Marketing success in a global channel. Many companies struggle with the application and tracking of Revenue Marketing practices to the channel. Learn how Cisco cracked the code using education and training to develop a common global platform as the basis for wide-spread adoption of Revenue Marketing.
Tonights show will feature Beth Hicks discussing issues concerning her service dogs with the listening audience who call in to speak.
We strive to provide a show where people who have a service dog can learn and express themselves.
We offer insights and best practices and encourge responsible handling of service dogs.
We are always looking for guest with interesting stories.
We invite your questions and input. Please make comments on the show in the comment section.
If you enjoy the show, please share it with your friends.
This show will discuss the legal aspects of Service Dogs. We will interview Lawyers, Leaders in the Service Dog industry, Owners who trained their own Service Dogs, and Handlers who obtained their Service Dogs from a Service Dog Organization. We hope to create an environment where people can learn more about their options when it comes to service dogs, The legal issues surrounding fake service dogs, many organizations choices available, the cost of training a Service Dog, personal experiences with Service Dogs, and what handlers wish people would know about them and their Service Dogs.
Tonights guest will be Stephen Salkin. Steve is a wealth of knowledge in the service dog industry.
Steve will discuss Service Dog Fitness.
Gather your friends and family to hear the words of this long time Service Dog professional.
Steve will stay around to answer questions, so call in with your questions (646) 668-2499
Share this link with your friends www.blogtalkradio.com/servicedogacademy
If you know of someone who will make a good guest on our show please let me know so we can get them scheduled.
This is a listener support show. If you want to support the show please e-mail us at email@example.com
Thank you for supporting the show.
This show will be an interview with several Service Dog owners, Handlers, and Trainers. We will discuss issues import to the Service Dog community.
It is our hope to create an environment where people feel free to share their experiences and learn from each other.
Time permitting questions will be taken from listeners near the end of the show.
Our guest are both professionals and lay people who are speacking according to their experience and personal knowledge.
The views expressed are not nescesarily consistant with the views of the host.
We ask all callers to be mindful that this is a public forum and as such should govern yourself accordingly.
Tonights show we will feature Dr. Veronica Morris Executive Director of Psychiatric Service Dog Partners. Dr. Morris will be discussing her organization and other topics of interest.
You won't want to miss her dynamic presentation. Invite your friends to tune in and listen.
We will extend the show for an extra hour so you will have time to ask questions.
The call in number is (646) 668-2499
You can use this link to share with your friends www.blogtalkradio.com/ServiceDogAcademy
If you know anyone who will be a good guest on the show let me know.
These shows are listener supported. If you would like to support this show and you have PayPal
You can give at firstname.lastname@example.org. If you don't have PayPal and would like to give email the show and we will tell you how.
On this episode we will have a trainer sharing with us her thoughts and insights on inter and intra team communication.
We look forward to hearing her share from her vantage point. She has been working with service dogs for years, has worked with both owner trainers and program trained dogs and handlers.
Please tell your friends about our broadcast All About Service Dogs M-F 8-10pm EDT
Call in number (646) 668-2499
If you would like to suggest a potential guest for an up coming show please let us know.
Produced by Saint Bernard's Service Dog Academy, Inc, A non profit 501(c)(3) organization
This is a listener support broadcast and we appreciate your support. Please give by PayPal or send an email to email@example.com for directions.
New Direction Virtual Service with Bishop Dr. Andrew Watkins, Sr., Ph.D.
My King's Service Pentecostal Church of God with Evangelist Berney K. Dorton
My King's Service, with Chaplain Dr. "Jean," Emogene Ezell Ph.D., at 7 PM (EST)
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