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The TalentCulture #TChat Show is back live on Wednesday, April 29, 2015, at its new time from 1-2 pm ET (10-11 am PT).
Last week we talked about how to deal with bad bosses, and this week going to talk about why internal customer service is so important.
When we think of “customer service” we usually think of those to help us throughout the sales process, but service must be a total commitment not just for the front line, but for every employee of any business, from individual contributor to CEO.
Everyone has a customer. If it is not the outside customer, then it is the internal customer — anyone within an organization who at any time is dependent on anyone else within the organization.
This is the root of internal service. It is the understanding that everybody supports everybody else in the organization.
Join TalentCulture #TChat Show co-founders and co-hosts Meghan M. Biro and Kevin W. Grossman as we talk about why internal customer service is so important with this week’s guest: Shep Hyken, Chief Amazement Officer at Shepard Presentations, customer service expert, keynote speaker and New York Times and Wall Street Journal bestselling business author.
Thank you to all our TalentCulture sponsors and partners: Dice, Jibe, TalentWise, Hootsuite, IBM, CareerBuilder, PeopleFluent, Predictive Analytics World for Workforce and HRmarketer Insight. Plus, we're big CandE supporters!
Join us as Carly Brantz, Director of Revenue Marketing at SendGrid shares what it's like on the "other side" (i.e. sales). There seems to be a mini trend in which Revenue Marketing is reporting to sales and Carly will share the pros and the cons of this move as well as lessons learned for both sales and marketing.
Join us as Michelle Chiantera, Sr. Director, Americas Partner and US Commercial Marketing of Cisco shares the secrets of achieving Revenue Marketing success in a global channel. Many companies struggle with the application and tracking of Revenue Marketing practices to the channel. Learn how Cisco cracked the code using education and training to develop a common global platform as the basis for wide-spread adoption of Revenue Marketing.
Tonights show will feature Beth Hicks discussing issues concerning her service dogs with the listening audience who call in to speak.
We strive to provide a show where people who have a service dog can learn and express themselves.
We offer insights and best practices and encourge responsible handling of service dogs.
We are always looking for guest with interesting stories.
We invite your questions and input. Please make comments on the show in the comment section.
If you enjoy the show, please share it with your friends.
This show will discuss the legal aspects of Service Dogs. We will interview Lawyers, Leaders in the Service Dog industry, Owners who trained their own Service Dogs, and Handlers who obtained their Service Dogs from a Service Dog Organization. We hope to create an environment where people can learn more about their options when it comes to service dogs, The legal issues surrounding fake service dogs, many organizations choices available, the cost of training a Service Dog, personal experiences with Service Dogs, and what handlers wish people would know about them and their Service Dogs.
This show will be an interview with several Service Dog owners, Handlers, and Trainers. We will discuss issues import to the Service Dog community.
It is our hope to create an environment where people feel free to share their experiences and learn from each other.
Time permitting questions will be taken from listeners near the end of the show.
Our guest are both professionals and lay people who are speacking according to their experience and personal knowledge.
The views expressed are not nescesarily consistant with the views of the host.
We ask all callers to be mindful that this is a public forum and as such should govern yourself accordingly.
My King's Service Pentecostal Church of God with Evangelist Berney K. Dorton
My King's Service, with Chaplain Dr. "Jean," Emogene Ezell Ph.D., at 7 PM (EST)
Join me Rapbrownn tues april the 28th at 7pm as my special guest will be Norfolk VA's own Revenue of Rillogang aka Cigarillo boyyz .Revenue has done countless shows in the va area.He is not only a artist on his record label,but Revenue is also CO-CEO with his brother Gaitwae of Grenethumb ent.Revenue is also a promoter at VA Live entertainment.With a record label under his wing and and a tireless work ethic and schedule the sky is the limit for this young entrepreneur.Tune in as we continue to make radio revolution.
Welcome to the world of Internal Combat through the eyes of Sigung Richard Clear. With the incredible power of internal alchemy and Kun Tao Silat as his foundation: Sigung Clear will explore the boundaries of Chi Kung, Tai Chi Quan, Bagua Zhaun and Xing Yi Quan as they are applied in actual, self-defense applications.
This show goes beyond the combat sports arena. It delves into the traditional learning of Martial Science methods and skills as they pertain to real self-defense applications. He has spent nearly 40 years in gathering information, refining training and cultivating instructional methods in order to bring us the original purpose of Martial Arts: Self-defense and Health. The intensity of his journey has brought him to a point where spiritual development must be a part of Martial Art skill. In this all else depends if one is training to possess internal power.
So come with us on his journey and add it to our own... Come with Richard Clear and increase our internal combat skills... Come listen to Clear's Internal Combat Arts Show!!! Today we will be discussing Internal Martial Arts for the Seasoned Adept and Practitioner of External Martial Arts.
In this eye opening interview, Professor, Venkat Iyer, Ph.D., CPA, from the University of North Carolina at Greensboro discusses his recent research on job satisfaction in the Internal Audit profession.
Venkat specializes in organizational and behavioral issues in audit firms and the internal audit profession. He began his career at UNCG’s Bryant School of Business and Economics in 1999 as an Assistant Professor. He earned his Ph.D. in Business Administration from the J.M. School of Accounting at the University of Georgia, in Athens Georgia. He is a CPA and has many notable publications and honors, including the Teaching Excellence Award from the Bryan School at UNCG in 2005. He also received research grants from Big 4 Firms, such as KPMG, PWC, and the IIA Research Foundation.Venkat Iyer is Professor of Accounting and Finance at the Bryan School of Business and Finance at the University of North Carolina at Greensboro. He began his career there in 1999 as an Assistant Professor. He earned his Ph.D. in Business Administration from the J.M. School of Accounting at the University of Greorgia, in Athens Georgia. He is a CPA and has many notable publications and honors, including the Teaching Excellence Award from Bryan School in 2005.
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