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You might have caught the story that's gone viral about a small boutique hotel in Mexico and its travails with the fine folks at megatravel site Expedia. We certainly did. Join us tonight as we welcome Cheri and Tony Head, owners of the Luna Blue Hotel, as they relay the nightmare that has become their dealings with the internet travel behemoth.
Bringing you the worst in internet travel stories and web talk radio... guaranteed!
Small hoteliers Tony and Cheri had a dream to retire in Mexico in the beautiful Playa del Carmen.
Their boutique B&B Luna Blue Hotel was their dream.
Recently they wrote a Blog Post regarding their trials and tribulations with their business relationship with Expedia.
Their blog went viral almost overnight. I had the wonderful opportunity to speak with them today via telephone in Mexico.
Their story needs to be heard. Potential clients should understand how the "online" booking system works and how Big Business can control inventory, bookings and income for small independent business.
You can read the full blog here: http://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/
If you book online this is a NOT TO MISS episode. Call in with your questions, use our chat box. Be informed.
Jer is a highly regarded industry SME in Global Talent Attraction leadership and strategies. You can see some of this in a recent Forbes article that he was written up in: http://www.forbes.com/sites/georgeanders/2013/10/29/barry-diller-tracks-this-metric-your-company-should-too/ In addition, he has had the pleasure of speaking at the Annual SHRM Conference in Atlanta, keynoting the Australasian Talent Conference in Sydney, Australia and emcee'ing the CEO/Founder Panel for SourceCon at Microsoft HQ this past year.
Jer was honored to address his LinkedIn 100 peers (select group of global thought leaders/influencers) at Talent Connect in Vegas, moderating the Employer Brand panel. The strategic topics he's been asked to speak & train on include; Search, Mobile, Social Media, Digital Marketing, Operational Excellence, and Big Data trends for Global Talent Attraction.
Most recently Jer was the Talent Director at WhitePages.com and prior to that led TA and Employer Brand efforts at Expedia and Starbucks.
Guest: Staci Michelle Virga, Celebrity Stylist
Staci Michelle’s portfolio includes styling celebrities Holly Madison and Andre Agassi as well as working on behalf of Rachel Roy, Nicki Minaj and Blake Shelton and campaigns for clients such as Nutrisystem, Coca Cola, Expedia and the Las Vegas Convention and Visitors Authority. Her work has been seen in publications including Rolling Stone and In Touch as well as on TV such as Good Morning America, The Ellen DeGeneres Show, Oprah and Piers Morgan. Additionally, Staci Michelle has styled fashion shows for Macy’s, DVF, Tory Burch, Michael Kors and Catherine Malendrino and contributed fashion advice and tips for articles and feature stories.
As a part of Expedia's Find Your Storybook campaign, we are exploring the theme of Ancestry Travel. We intend to research our ancestors, trace their paths and visit, the places they lived, worked, played and died.
Today's guest is Michelle Ercanbrack, a family historian from Ancestry.com. Michelle comes from a long line of family historians. Her broadcast work has included appearances on Extra!, HLN, major market newscasts and countless radio shows. Michelle was an integral part of several globally-renown genealogical research projects, including Kate Middleton’s connection to Jane Austen and President Obama’s connection to the first documented enslaved African in America. Michelle has also been part of the research for the TV show “Who Do You Think You Are?” Graduating with a degree in Family History and Genealogy from the only such program in the United States, Michelle has been an official Ancestry.com spokesperson since 2010, and in her spare time loves visiting museums and spending time outdoors.
We have a great show today. We are meeting with Matthew Eichhorst, President of Expedia CruiseShipCenters, and Mary Beth Casey, franchisee of Expedia CruiseShipCenters in Ft. Lauderdale.
ABOUT EXPEDIA CRUISESHIPCENTERS
Expedia, Inc., the largest online travel company in the world, has partnered with Expedia CruiseShipCenters to provide travelers a one stop shop for cruises and vacations. Expedia CruiseShipCenters was founded in 1987 and offers the best value in the industry with nearly 4,000 Cruise Consultants in more than 150 franchise locations throughout North America.
In part 2, franchise expert Gary Ochiogrosso discusses the "Three Legged Stool" of franchising on our Great Quotes in Franchising Podcast.
An actor and model known as much for his on-screen charisma as he is for his strong athletic build, Harold House Moore is a promising talent most widely recognized for his series regular role on VH1’s Single Ladies. His additional portrayal of Jackpot, a rookie cop on Robert De Niro and CBS’s NYC 22, does not let us forget about other past work like a starring role as boxer Robert Brown on The Hammer. This breakthrough performance has been recognized by critics as a performance lead by one of Hollywood’s hottest new stars.
His face can also be seen on numerous television ads and major national campaigns for brands including but not limited to Expedia, Payless, Dunkin’ Donuts, Time Warner, Subway, Bally Total Fitness, Lincoln, Budlight, as well as national print ads for DiamondBack, Sketchers, Lincoln, Boost Mobile, K Swiss, Bacardi, and an editorial spread for XXL Magazine.
Outside of his entertainment career, House can be seen off the screen working as a strong advocate for youth development, exposure, and education, providing hands-on mentorship and coaching programs in connection with YMCA, Boys and Girls Club, and AAU Sports.
Apple continues stock buybacks and earnings for LinkedIn, Expedia and Activision Blizzard. Dan Loney reports.
In this episode of Mobile Insights Radio with Peter Biddle, listeners will learn how to travel easy this holiday season with mobile apps that streamline and improve the travel experience.
Peter will be joined by ReeD Martin, Director of Design & User Experience at Mobiata, a startup acquired by Expedia in 2010, to discuss mobile apps, and tips and tricks for travelers this holiday season.
MashUp Radio with Peter Biddle is an online radio program that brings together a variety of perspectives to discuss the fusion of technology, life, culture and science and is hosted by Peter Biddle, an Intel engineer and executive.
API As A Product - Opening up Businesses & Providing Avenues for Growth Most APIs support a company's product, like how a variety of applications can access Twitter content. There's a new breed of API that isn't supporting a product, but instead supporting the entire business. In these cases, the API is the product and the product helps developers solve a problem, which means developers are happy to pay. Delyn Simons heads up developer outreach at Mashery, where she and her merry band of evangelists engage directly with Mashery’s growing network of 216,000 API key-wielding developers. Mashery’s API ecosystem also includes 175+ businesses looking to partner with developers inside and outside the walls of their companies, including Klout, ESPN, Coca-Cola, USA TODAY, Expedia, and The New York Times. Mashery offers API management, services and strategy for companies that are transforming their products into platforms. Prior to Mashery, Delyn worked at eBay, CMP Media, Insero and Well Engaged/The Well. Delyn is speaking at the Startup Product Summit SF2 on October 12, 2013 at Broadway Studios in San Francisco which is like Tedtalks for Product excellence. Learn about managing products to success at Product Bootcamp San Francisco Oct 10-12! http://bit.ly/14ZagOP More information, registration and sponsorship opportunities available at http://startupproduct.com