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One of the most common areas of frustration in the workplace is lack of performance feedback. Employees want to know how they're doing on the job but managers aren't giving feedback because they don't know where to start so they delay, avoid, or just don't do it. Too many leaders are making this way more difficult than it needs to be. It doesn't need to be difficult when you follow a simple model.
Top 5 reasons you need to listen to this episode:
You can develop your leadership skills in just 15 minutes
Giving feedback isn't difficult when you know where to start
The better you get at giving feedback the more valuable you become
Employee engagement increases when employees know how they're doing
The #1 Reason... what you learn will make your job so much easier!
Find out how to bring this topic to your organization as a training workshop or keynote presentation. Submit inquiries to www.coachandmentor.net/contact
If she should know better, why is she not doing what you want her to do? One of the biggest management challenges is motivating and leading employees to do what we want them to do. The key to addressing performance issues with employees is communicating clear expectations.In this episode of Business: Engaged!, Kelly Riggs of Vmax Performance Group talks about importance of creating a culture of performance in an organization. He provides four steps to setting performance expectations and addressing issues related to poor performance. His one-on-one meeting process sets the stage for success and creates a culture of open communication.
Kelly is a management and sales consultant. He is also the author of 1-on-1 Management™: What Every Great Manager Knows That You Don't. He just released Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales. You can follow Kelly Riggs on Twitter at @KellyRiggs and learn more about Kelly and his work with organizations at www.vmaxpg.com.
This is Episode 8. It originally aired on June 11, 2012 on my old network. I'm re-broadcasting it to share my older episodes with my BlogTalkRadio listeners.
Success in business today requires a complex chemistry of people, product, value, and customer experience.
In this episode of Business: Engaged!, we welcome Jim Knight. He spent over 20 years with the iconic Hard Rock Cafe, one of the more recognized brands in the world. Their success is due as much to the people who work in the organization and the company culture as it is clever marketing. Today, Jim works with companies to revolutionize their culture so they set the stage for employee performance that rocks.
You can follow Jim Knight on Twitter at @knightspeaker.
Learn more about his work with companies at http://knightspeaker.com and http://hospitalityonpoint.com.
And over the coming weeks, I'm taking you with me on my journey to write my next book. I'll share my process for writing the book and give you updates on my progress. I've decided what topics I'll write about, so this week, I talk about setting goals and planning my book-writing time. If you want to catch the previous episode where I talked about the book writing process, click here.
Visit our website at www.businessengaged.com to listen to past episodes. And don't forget to connect with us on Twitter at @businessengaged and
Stephen Lynch is the COO of RESULTSDotcom and author of Business Execution for Results: A Practical Guide for Leaders of Small to Medium-Sized Businesses. We've been friends since, Stephen always reminds me, 2005. when we met at a Growth Conference hosted by Verne Harnish of Gazelles.
You can listen to my interview of Stephen about his book here. You can read my review of his book here.
As he heard of my plans to write a book on Employee Engagement, he offered to write a chapter. It's titled Stephen's Story. In it he shares his personal journey towards recognizing the power of employee recognition and a simple two-step plan to make it a fixed part of his day. Every day.
I'll read Stephen's Story and let you hear the power of a simple approach to employee recognition.
Special Guest: Matt Manners, The Employee Engagement Awards
Last week The Employee Engagement Awards launched across the UK & Ireland.
Our very own David MacLeod is the principal judge.
The Employee Engagement Awards (EE Awards) represents the game changers, the forward thinking businesses that strive to do things differently and put their workforce at the heart of its operation. In a competitive labour marketm businesses have to offer and be seen to be doing things differently to create an engaging and rewarding working environment.
The EE Awards celebrate the best small and big businesses the UK & Ireland have to offer. Even the 'unsung heroes' in an organisation.
Matt Manners, founder of the EE Awards, is with us talking more about them and the opportunities that exist for all Engage for Success supporters.
Host: Jo Dodds
Employee appreciation and showing gratitude. Your own employees are can be a great source of new business if they are happily employed and like to tell people where they work. We all know how much people like to complain about their jobs, so let’s turn the other direction and get people talking about how much they love their job!
About this weekly show:
Referrals are the lifeblood of any business and especially for lawyers, so why is it that lawyers are not getting the referrals they need to grow their practice? Listen and learn to tips you can use today!
Brought to you in part by Members’ Choice Federal Credit Union in Denton, Texas on Unicorn Lake Boulevard. You may be eligible to join Members Choice if you live, work, worship or attend school in Denton or Argyle, Texas.
About Jim and Nick:
Jim Thompson is a retired lawyer who is well-known for helping attorneys get on track to earning more clients through simple cost-effective activities. Jim is the author of "Why Lawyers Fail To Get Referrals and What They Can Do About It"
Nick Augustine helps lawyers share tips and stories about their practice areas by writing their blog content, managing social media and producing Internet radio podcasts.
Special Guest: Michael Daun
Join us as we talk about the considerations going into implementing social enterprise games with a purpose of strengthening corporate culture and employee engagement, and how companies can balance the fun factor with corporate seriousness.
How do different companies react to social tools and games?
How can games be productive or aligned with corporate objectives?
How must corporate games and social tools be designed to reach the whole organisation?
Michael is the founder/CEO of Wellevue, the corporate game that improves organisational performance. He is a serial entrepreneur in the internet industry as well as a corporate advisor and co-founder of the management consultancy Fluidminds. Wellevue is an enterprise social tool that has won the ILCC innovation award and has just done its first 1000 seat implementation.
With both his clients and in his own companies, Michael has been an advocate of strong corporate cultures and walk-the-talk leadership. He created Wellevue to provide a more scalable way for companies to allow their employees to enjoy work, whilst at the same time orchestrating organisational change and alignment with corporate goals.
Host: Jo Dodds
I am the author of Recognize THEM - 52 Ways to Recognize Your Employees in Ways They Value. It is my first book.
Today's reading is from the first category: Care.
Defined as a noun, the word Care means the provision of what is necessary for the health, welfare, maintenance and protection of someone. For employee recognition discussion, a manager shows consistent care for the whole person will help us all recruit and retain the best of both for your company.
Today I will read from the book's Introduction. For the first episode, I read from the first two parts of my book: Acknowledgements and The Wakeup Call.
Defined as an adjective, Care means the work or practice of looking after people, esp, the sick and the elderly. The caring manager is the manager whose team members consistently report the highest levels of engagement, achievement and career progress.
Employee engagement is built on our ability and willingness to care. Employee recognition is how we express this caring for our friends, co-workers, colleagues and peers in a professional setting. It is how we bridge the gap, uniting each person in a common cause towards a shared mission and purpose.
Special Guest: Gareth Moss
Gareth is Local Government Director for Serco, responsible for strategic partnerships delivering a wide range of services. Gareth was previously Director of Resources at Bridgend CBC (where he won the Local Government Finance Director of the Year) and East Staffordshire Borough Council. He has also worked for Newport CBC, Price Waterhouse and Somerset County Council.
Join us when we discuss Serco’s approach to employee engagement, including:
• Overcoming the barriers
• The link to organisational performance
• Impact on operational delivery
Host: Jo Moffatt
Special Guest: Steve Crompton, Customer Success Manager, Yammer (Middle East & Africa)
Join us as we explore the use of enterprise social networks like Yammer to enhance employee engagement in emerging markets, particularly in the Middle East.
Steve is responsible for supporting the expansion, adoption and engagement of Yammer & Office 365 across the Middle East & Africa. He is a graduate of Durham University where he attained a 2:1 in Business Management and Finance. Steve’s research proposal in his final year involved analysing the effects on productivity as a result of using enterprise social networking (ESN) tools.
Host: Jo Moffatt
Special guests: Fiona Roberts, HR Director, Volkswagen Group UK and Julie Stayte, HR Director, Volkswagen Financial Services UK.
One in five new cars sold in the UK come from Volkswagen Group UK, which manages five brands: Volkswagen, Audi, ŠKODA, SEAT and Volkswagen Commercial Vehicles. Volkswagen Financial Services (VWFS) provides finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. Although both companies have distinctive cultures they share a commitment to employee engagement recognised by their Great Places to Work accreditations and have each adapted their German parent companies’ approach to employee consultation and made it relevant to the UK workplace.
Join Julie and Fiona as they talk about the exciting ways they are giving employees across the two businesses a genuine voice with their approach to consultation and collaboration called co-determination.
Host: Jo Moffatt
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