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If she should know better, why is she not doing what you want her to do? One of the biggest management challenges is motivating and leading employees to do what we want them to do. The key to addressing performance issues with employees is communicating clear expectations.In this episode of Business: Engaged!, Kelly Riggs of Vmax Performance Group talks about importance of creating a culture of performance in an organization. He provides four steps to setting performance expectations and addressing issues related to poor performance. His one-on-one meeting process sets the stage for success and creates a culture of open communication.
Kelly is a management and sales consultant. He is also the author of 1-on-1 Management™: What Every Great Manager Knows That You Don't. He just released Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales. You can follow Kelly Riggs on Twitter at @KellyRiggs and learn more about Kelly and his work with organizations at www.vmaxpg.com.
This is Episode 8. It originally aired on June 11, 2012 on my old network. I'm re-broadcasting it to share my older episodes with my BlogTalkRadio listeners.
Success in business today requires a complex chemistry of people, product, value, and customer experience.
In this episode of Business: Engaged!, we welcome Jim Knight. He spent over 20 years with the iconic Hard Rock Cafe, one of the more recognized brands in the world. Their success is due as much to the people who work in the organization and the company culture as it is clever marketing. Today, Jim works with companies to revolutionize their culture so they set the stage for employee performance that rocks.
You can follow Jim Knight on Twitter at @knightspeaker.
Learn more about his work with companies at http://knightspeaker.com and http://hospitalityonpoint.com.
And over the coming weeks, I'm taking you with me on my journey to write my next book. I'll share my process for writing the book and give you updates on my progress. I've decided what topics I'll write about, so this week, I talk about setting goals and planning my book-writing time. If you want to catch the previous episode where I talked about the book writing process, click here.
Visit our website at www.businessengaged.com to listen to past episodes. And don't forget to connect with us on Twitter at @businessengaged and
Special Guest: Matt Manners, The Employee Engagement Awards
Last week The Employee Engagement Awards launched across the UK & Ireland.
Our very own David MacLeod is the principal judge.
The Employee Engagement Awards (EE Awards) represents the game changers, the forward thinking businesses that strive to do things differently and put their workforce at the heart of its operation. In a competitive labour marketm businesses have to offer and be seen to be doing things differently to create an engaging and rewarding working environment.
The EE Awards celebrate the best small and big businesses the UK & Ireland have to offer. Even the 'unsung heroes' in an organisation.
Matt Manners, founder of the EE Awards, is with us talking more about them and the opportunities that exist for all Engage for Success supporters.
Host: Jo Dodds
Special Guest: Michael Daun
Join us as we talk about the considerations going into implementing social enterprise games with a purpose of strengthening corporate culture and employee engagement, and how companies can balance the fun factor with corporate seriousness.
How do different companies react to social tools and games?
How can games be productive or aligned with corporate objectives?
How must corporate games and social tools be designed to reach the whole organisation?
Michael is the founder/CEO of Wellevue, the corporate game that improves organisational performance. He is a serial entrepreneur in the internet industry as well as a corporate advisor and co-founder of the management consultancy Fluidminds. Wellevue is an enterprise social tool that has won the ILCC innovation award and has just done its first 1000 seat implementation.
With both his clients and in his own companies, Michael has been an advocate of strong corporate cultures and walk-the-talk leadership. He created Wellevue to provide a more scalable way for companies to allow their employees to enjoy work, whilst at the same time orchestrating organisational change and alignment with corporate goals.
Host: Jo Dodds
Special Guest: Gareth Moss
Gareth is Local Government Director for Serco, responsible for strategic partnerships delivering a wide range of services. Gareth was previously Director of Resources at Bridgend CBC (where he won the Local Government Finance Director of the Year) and East Staffordshire Borough Council. He has also worked for Newport CBC, Price Waterhouse and Somerset County Council.
Join us when we discuss Serco’s approach to employee engagement, including:
• Overcoming the barriers
• The link to organisational performance
• Impact on operational delivery
Host: Jo Moffatt
Special Guest: Steve Crompton, Customer Success Manager, Yammer (Middle East & Africa)
Join us as we explore the use of enterprise social networks like Yammer to enhance employee engagement in emerging markets, particularly in the Middle East.
Steve is responsible for supporting the expansion, adoption and engagement of Yammer & Office 365 across the Middle East & Africa. He is a graduate of Durham University where he attained a 2:1 in Business Management and Finance. Steve’s research proposal in his final year involved analysing the effects on productivity as a result of using enterprise social networking (ESN) tools.
Host: Jo Moffatt
Special guests: Fiona Roberts, HR Director, Volkswagen Group UK and Julie Stayte, HR Director, Volkswagen Financial Services UK.
One in five new cars sold in the UK come from Volkswagen Group UK, which manages five brands: Volkswagen, Audi, ŠKODA, SEAT and Volkswagen Commercial Vehicles. Volkswagen Financial Services (VWFS) provides finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. Although both companies have distinctive cultures they share a commitment to employee engagement recognised by their Great Places to Work accreditations and have each adapted their German parent companies’ approach to employee consultation and made it relevant to the UK workplace.
Join Julie and Fiona as they talk about the exciting ways they are giving employees across the two businesses a genuine voice with their approach to consultation and collaboration called co-determination.
Host: Jo Moffatt
On this episode of The Hut with Hosts Patrick Shore & Jodi Livengood discover why setting smart goals that are outcome based is vital to a thriving and growing company as is tracking its progress and knowing what areas need improvement.
Pat and Jodi will also tackle the dreaded employee performance review. Learn how to conduct them so that they're surprise free.
Patrick Shore is President, and CEO of Intellithink, LLC Intentional Innovation, bringing more than twenty-five years of experience in defining, designing and implementing fresh ideas with results.
for more information visit http://intelli-think.com/our-team/
Why are so many people talking about Employee Engagement? We'll find out a few tips on the effectiveness of employee recognition and how it can potentially provide financial success to your company. Zane Safrit, CEO, Business Consultant, and Author will share some of his experiences and lessons learned on building employees awareness of company goals, raising morale, and increasing productivity.
Zane Safri has spent his career in call center operations, many of them serving international customers and sales forces. From an entry level position as a customer service rep to team leader to Assistant Director and Country Manager to finally CEO he saw the language of employee recognition and employee engagement is a univeral language and so are the forms of its ROI. As Country Manager, he opened his company's first overseas office in Seusseldorf, Germany and used employee recognition and engagement to double sales and triple the number of new orders within the first six months. As CEO of a small conference call service provider he rebudgeted the company's advertising and marketing budgets towards employees and customers. This resulted in revenue growth of 80% while retail prices were pushed lower by over 70%, all the time generating positive cash-flows, the lifeblood of small business. In his book Recognize THEM: 52 Ways to Recognize Your Employees In Way They Value he has compiled many of the ways he used to recognize and engage employees, many of them require no financial inventment, research and data to show the positive impact on a company's performance and inspiring quotes from business leaders on the value of employee recognition. He also shares his mistakes to help you avoid them as you being this journey towards a culture of engagement.
Welcome to The Refractive Thinker Radio Show hosted by the award winning and international bestselling author Dr. Cheryl Lentz, The Academic Entrepreneur™.
Meet the scholars of the award winning doctoral anthology series: The Refractive Thinker®, where we focus on getting doctoral research off the coffee table and into the hands of business owners who can benefit from the results.
Join us each week for 30 minutes of thought provoking radio, designed to discuss emerging topics in higher education and business. We will meet today’s industry thought leaders and college professors leading the way.
This week’s guest is Dr. Sheila Embry, 23-year U.S. federal employee in legistlative and executive branches, doctoral scholar, and accomplished writer.
For additional information regarding the award winning series, The Refractive Thinker®, to learn about doctoral scholars in our community, as well as to purchase books in the series, visit www.RefractiveThinker.com; Books may be purchased in paperback and eBooks, as well as eChapters available on Kindle via Amazon.com
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