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  • 01:19

    Ways to avoid relationship disasters and protection from disgruntled employees

    in Current Events

    Join us as we talk with Author Colin Tate about his upcoming release,


    "Is This Your Man" is a self help relationship book about six types of men women should avoid dating if they want a healthy and sustainable relationship that leads to marriage.


    Should corporations beef up security to protect you from disgruntled employees


    Get ready for a segment of "Lets be for real" brought to you by host Mr. ATL and "Empress Inspiration" brought to you by host The Empress Diva

  • Show #123: Employee Engagement for the Individual and Team - Which Comes First?

    in Business

    Special Guest: Jamie Lawrence, Editor, HRZone.com


    Effective engagement requires both an individual and collective focus but it seems that many companies focus on engaging the individual rather than thinking about the collective units – teams. The basic unit at work is the team, with a line manager at the helm, and there’s an argument that human beings as social creatures require high levels of engagement with their social working environment as a pre-requisite to individual engagement. Is it a chicken or egg scenario? Should companies be focusing on both from different, or similar, angles? Either way, as more research looks at group effectiveness and inclusiveness at work, there’s doubt we need to focus more on engaging the collective as well as the individual.


    Jamie Lawrence is editor of global online HR publication and community HRZone.com He regularly speaks to audiences of 250+ and has interviewed key HR industry names, including Daniel H. Pink. Jamie has worked previously as a small business journalist and a copywriter and has published non-fiction that reached #2 in the NYT Children’s Bestseller List. Jamie is committed to driving forward the HR agenda through HRZone.com and making sure that HR Directors have the knowledge and insight necessary to ensure HR has influence across the whole organisation.


    Host: Jo Moffatt

  • 00:36

    Employee Engagement and Retention Trends

    in Business

    Employee engagement and retention are core talent management building blocks and staying abreast of key trends and new approaches is important for HR professionals across disciplines.


    In this episode, we talk with Industry Expert, Chris Mulligan, from Talent Keepers, as he explains what the latest data is telling us about hot trends and those practices that are getting results, including what the “Best-in-Class” are doing to achieve strong results from their investment in employee engagement and retention.


    Chris has over 25 years of experience in the human resources industry, the majority of which has been in the employee engagement, selection, assessment and retention arena. Chris co-founded TalentKeepers in 2000, an organization dedicated to the issue of employee engagement and retention. TalentKeepers products have twice been recognized as “Top Training Products of the Year” by Human Resource Executive Magazine. TalentKeepers’ annual Employee Engagement and Retention Trends Survey is the largest and longest continually running research study of engagement and employee retention - and more than 800 US-based organizations participant in the study, representing every major industry and all regions of the country.


    Chris has worked with organizations including: Accenture, AT&T, BMW, Coke, EDS, GE & UPS. Prior to co-founding TalentKeepers, Chris was the VP of Business Development for AlignMark, a division of Thomson Rueters, a multi-billion dollar and leading global e-information and solutions company serving the business and professional marketplace. Chris is a member of the American Psychological Society and an Associate Member of the Society for Industrial and Organizational Psychology. He holds a Bachelor of Science degree in Psychology from the Florida State University, and a Master of Science degree in Industrial/Organizational Psychology from the University of Central Florida

  • 00:31

    Show #114: Mapping Informal Employee Networks to Build Better Organisations

    in Business

    Special Guest: András Vicsek, Co-Founder and Head of Research at Maven7 and Designer and developer of social network analysis solutions based on the technologies of the future.


    Organisations are becoming more and more complex, more connected, and therefore more difficult to manage. There are multiple hierarchy levels, functions, projects, job roles, processes, products, etc, and thus a stronger role of informal networks, which affects organisational performance. The problems of organisations are increasingly complex as well. Many of them are trying to shift from silos and product or project-based teams to cross-functional collaborations.


    This is an era marked with rapid change (more frequent organisational restructuring, new IT system implementations, introduction of new strategies, more mergers and acquisitions, etc), which demands more from leaders and managers.


    Join us as we, through real life case studies, show how mapping informal employee networks will help:



    better manage and accelerate change initiatives
    identify previously hidden key employees (experts, high-potentials, change agents) and their positions in the organisational network
    build stronger, more cohesive teams
    boost overall organisational performance to benefit the bottom line


    András is a work and organisational psychologist, and is responsible for research and product development within Maven7. He is a management consultant and a trainer specialised in social and organisational network analysis.


    Host: Jo Dodds

  • 00:07

    " The Success Of My Failures ": When employer & employee agendas marry session 3

    in Culture

    This is session 3  of when employer and employee agendas marry. The six minute podcast looks at the role of handling money. Greg also takes a glance at the importance of keeping the customer happy. He speaks on the importance of companies meeting a profitable margin and that of employees making a profitable/affordable living.


    This segment embraces the necessity for companies to invest back into their business as well as the employee, while keeping the customer happy.

  • 00:19

    Why Affordable Identity Protection is a Must Have Employee Benefit

    in Business

    Responding to the daily barrage of identity theft headlines and marketplace demand, many Benefit Managers and CEOs are now offering identity theft protection as a voluntary or company paid employee benefit.  Identity Protection is one of the top non-traditional benefits requested by employees.  During this episode we will share with you some of the following:



    Share with you the top ways identity thieves steal your identity and what you need to do once it happens to you.
    Show you how to protect your employees and how to protect your company at the same time.
    Prepare yourself against disasters like K Mart, JP Morgan Chase, Home Depot, Anthem Medical, US Government have recently experienced.
    Maintain employee productivity. 
    Explain how ID Resolution has a solution for less than $5 per employee per year.


    Data breaches of personal information are almost daily occurrences and are very real if you become a victim. Estimates are that it takes an average of 80 hours to deal with the aftermath of having your identity stolen. And most of those 80 hours are during work day. Identity theft protection and resolution is one of the most asked about voluntary benefits available.

  • 00:02

    Why Affordable Identity Protection is a Must Have Employee Benefit

    in Business

    Responding to the daily barrage of identity theft headlines and marketplace demand, many Benefit Managers and CEOs are now offering identity theft protection as a voluntary or company paid employee benefit.  Identity Protection is one of the top non-traditional benefits requested by employees.  During this episode we will share with you some of the following:



    Share with you the top ways identity thieves steal your identity and what you need to do once it happens to you.
    Show you how to protect your employees and how to protect your company at the same time.
    Prepare yourself against disasters like K Mart, JP Morgan Chase, Home Depot, Anthem Medical, US Government have recently experienced.
    Maintain employee productivity. 
    Explain how ID Resolution has a solution for less than $5 per employee per year.


    Data breaches of personal information are almost daily occurrences and are very real if you become a victim. Estimates are that it takes an average of 80 hours to deal with the aftermath of having your identity stolen. And most of those 80 hours are during work day. Identity theft protection and resolution is one of the most asked about voluntary benefits available.

  • 00:30

    Show #126: The Benefits Engagement Can Bring to Patient Experience in the NHS

    in Business

    Chris Barton, Assistant Director of Education and Workforce Transformation, South West London & St George’s Mental Health NHS Trust.


    A Nurse by profession, Chris has worked in mental health as a clinician and operational manager for the last 17 years, most recently leading the Trust’s Listening into Action Programme, which was shortlisted for the 2014 Health Service Journal Staff Engagement Award.


    Join us as we discuss how employee engagement can have a significant impact on the quality of care provided within health services. Empowering and enabling staff to be able to innovate and develop services, with as few obstacles as possible can not only improve staff survey results, but also the patient experience. Changing culture in public services and improving staff experience within the context of austerity can be a challenge, but by demonstrating commitment from the very top of the organisation, Chris will share how staff engagement has led to considerable change.


    Host: Jo Dodds

  • 00:48

    Flexible Spending Accounts and Employee Engagement

    in Business

    On this week's program, host Doug Field is back in the studio with special guests from Visa and Benz Communications for discussions on flexible spending accounts, employee engagement and more. 


    The first guest is be Renee Lutzen, Senior Director of Healthcare at Visa. In this interview, Renee and the hosts discuss a new survey from Visa and WageWorks that found 60 percent of employers opted to offer a health care FSA with a carryover option this year -- up from 49 percent just a year ago and more than double from 2013. These employers agree the health care FSA carryover option -- now in its third year -- is also driving employee participation. The survey provides a year-over-year look at the growth of employer selection of health care FSAs, featuring the carryover option, and what employers see as the biggest benefits and barriers to employee participation.


    For the second segment, Jennifer Benz, CEO and Founder, Benz Communications, a boutique benefits communication firm, joins the program to discuss the findings of a recent survey on employee engagement. Benz Communications recently released a joint national survey with Quantum Workplace that gathered responses from more than 2,000 U.S. employees, revealing that too often workers miss out on meaningful cost conversations with medical providers -- talks that could mean the difference in millions for employers in claims costs. In this interview, Jen walks through the survey’s top-line findings and offer strategies to achieve effective employee engagement and create employees who are truly capable and confident health care consumers.

  • 00:26

    Employer, Employee, and ERISA

    in Podcasting

    Employee Benefit Packages provided by Employers are increasingly under ERISA Legislation passed by Congress. The lastest ACT was passed in 1974.  Frankly, in my opinion, its time for an overhaul of this legislation.  Employees have few rights regarding Long-Term Disability Insurance and Employers place far too many escape clauses in contracts.  


    What changes should Congress make to this legislation? Join ESTRA in a conversation about Employer, Employee, and ERISA experiences with Self-Insured Corporate Benefit Packages.

  • 00:31

    Show #108 - NGN's Pioneering Approach to Employee Engagement

    in Business

    Guest: Mark Horsley, Chief Executive Officer, Northern Gas Networks Limited (NGN)


    Against a background of rock bottom employee engagement and customer satisfaction scores, a pioneering new approach to empowering employees has produced a complete turnaround in Northern Gas Networks’ (NGN’s) business, which independent research by the Institute of Customer Services (ICS) shows now has the most engaged employees of any utility business in the UK as well as the highest customer satisfaction.


    This has been driven by a genuinely transformational and inclusive approach that has resulted in all employees being enabled to devise and implement their own solutions to business issues. Employees feel empowered to make a difference, they create their own improvement initiatives and set their own targets and this has helped drive up customer scores to the point where NGN now outperforms some of the UK’s top retail companies.


    NGN’s Chief Executive Officer, Mark Horsley, joins us to talk about how NGN has transformed its customer experience from the inside out.


    Host: Jo Moffatt