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  • 00:41

    Customer Service

    in Business

    On August 12, my guest will be Claire Rosenzweig, CAE, President and CEO of the Better Business Bureau of Metropolitan New York (BBB), a leading privately-funded not-for-profit 501(c)(6)  organization serving the Metropolitan New York, Mid-Hudson, and Long Island regions of New York State, and The Education and Research Foundation of the BBB, a 501(c)(3) not-for-profit organization.  She leads the BBB and its Foundation, working with the Board of Directors and the Foundation Board of Trustees to drive the mission.  She works to create an environment that encourages innovation; where relevant and robust programs and services are developed to meet the ever-changing needs of each organization’s stakeholders.  She is a member of the Council of Better Business Bureau’s Wise Giving Alliance Board, a member of the Bureau Operating Committee (BOC) a subcommittee of the Council of Better Business Bureau Board of Directors, and a former member of the CBBB Board of Directors.


    Ms. Rosenzweig is a member and Past Chair of the Board of Directors for the New York Society of Association Executives and currently serves as Co-Chair of their Non-Profit CEO Forum. She is also the 2008 recipient of their Outstanding Association Executive Award. In addition, she is a member of the Advertising Women of New York and previously served two terms on its board. Ms. Rosenzweig presently serves as an adjunct member of the Consumer Affairs Committee of the New York City Bar, a mentor for Executives on Campus Mentoring Program at Baruch College/City University of NY, and was a member of the 2011 NYS Attorney General’s Leadership Committee for Nonprofit Revitalization.

  • 00:13

    Aug. 25, 2015, 10pm (PDT) - Near Death Experiences with Diane Corcoran

    in Paranormal

    Diane Corcoran, R.N., Ph.D. Col. USA (Ret) is the current (2012) president of the International Association for Near-Death Studies (IANDS) organization. She received her Ph.D in Nursing management from the University of Texas in 1981.


    Corcoran became interested in near-death phenomena in 1969, as an army field nurse in Vietnam, when injured soldiers first started telling her about them. She left the military to pursue her doctorate at the University of Texas at Austin and to continue her interest in near-death phenomena-- particularly as experienced by soldiers and by children. Corcoran is a contributor to When Ego Dies: A Compilation of Near-Deathand Mystical Conversion Experiences and the lead investigator in the Combat Veteran NDE Project.

  • 00:33

    Conquering Customer Satisfaction

    in Entrepreneur

    Customers today are crazier than ever before.


    Discover how to effectively become part of the conversation that goes on in their heads so that they pick your product or service over your competitor’s when host Hanna Hasl-Kelchner interviews Chuck Wall, founder and CEO of MarketPower Group, a business performance advisory firm based in Texas.


    Chuck helps clients know their customers better helps them solve problems, discover new opportunities, and make better decisions about how to build a more successful companies.


    Chuck is a lifelong entrepreneur who has created 7 companies across multiple industries, including one he sold to Google last year. His is a contributor to Forbes and Fast Company and the author of 2 books, including Customer CEO: How to Profit from the Power of Your Customers.


    Tune in to hear how you can transform your customers into raving fans.


    This program is proudly sponsored by the Legal Leverage® Academy.


     

  • 00:18

    Customer Retention Tips

    in Business

    Are you finding it difficult to retain customers?  Is your business a revolving door of customers?  Listen in as Video Broadcast Services President, Marcia Hawkins and Vice President, Kyle Clouse discuss tips and tricks to retaining customers for your business.

  • 00:31

    Near Death Experiences

    in Energy

    SHIFT HAPPENS RADIO welcomes  


    CHARMIAN AMAREA KUMARA REDWOOD ..AUTHOR OF "A NEW EARTH RISING"


    to the show. As I have and many others have experienced ..but..may not understand


    the actual experience of Near Death... 


    Our 30 minute show will be one of Three designed  to define and help understand asuch experiences..

  • 02:00

    ALIENS, ABDUCTIONS & EXPERIENCES with Linda Crystal

    in Spirituality

    Wednesday August 5th, 2015 at 6:30pm EST  we will be talking about Aliens, Alien Abductions and Experiences. Experiences that I have had, others have had and you have had. We are going to open the phone lines and let you share some of your experiences with us and our audience at Blog Talk Radio.


    We will talk about red balls, encounters of the third kind-CONTACT and other experiences!  Hypnosis and how it may reveal experiences.


    Co-Host Terrye Lynn Newcomb, Hailey Dunn Searcher.


    UPDATE:  CRYSTAL ROGERS INVESTIGATION, BROOKS HOUCK, WHO IS HE? I HAVE HIS DATE OF BIRTH AND WE WILL BE GOING OVER HIS CHART TO SEE HOW IT PERTAINS TO CRYSTAL ROGERS DISAPPEARANCE.


    2 new eBOOKS up at AMAZON.COM:  MOLLY BISH DISAPPEARANCE PROFILE and WHERE IS CORRIE ANDERSON? We will be having a show about Corrie Anderson October 28, 2015, the 7 year missing anniversary date.


    Updates October 15, 2015 we will be investigating ELLIOT SMITH'S DEATH on SUPERNATURAL RADIO with Corrine de Winter


     

  • 00:29

    Kingdom Work for Christ through Near Death Experiences and Second Chances

    in Christianity

    OUR DEEPEST APOLOGIES FOR THE TECHNICAL DIFFICULTIES EXPERIENCED DURING THIS EPISODE. WE WILL RESUME FRIDAY MORNING AT 8AM EST. PLEASE CLICK ON THE FOLLOWING LINK AT THAT TIME OR THEREAFTER FOR THE EPISODE ON SECOND CHANCES AND NEAR DEATH EXPERIENCES: http://www.blogtalkradio.com/kingdomworkforchrist/2015/08/28/kingdom-work-for-christ-through-near-death-experiences-and-second-chances


     

  • 00:30

    Customer Service Training Challenges

    in Business

    In this episode Nancy and Allison talk about the challenges of training employees to manage customer service situations.

  • 00:30

    MXMGBTR - 08/25 "True Life Experiences," Reflections with Delores & Marlanna J

    in Motivation

    A show dedicated to "True Life Experiences." The Life & Motivation of Giving-A-Hand, Executive Director Delores Bunch-Keemer, and Marlanna J (MJ), Management Services at Atlanta Black History Tours!


    Delores, shares her "love data and numbers. I like to paint a picture of the population using demographics and statistics. I began my love for statistics as a Registered Representative on Wall Street where I had the opportunity to work with one of the best analysts and teachers, Sam Hale. I built a 14 year career holding different positions trading and making a market in investments and securities. Since the death of my mother, Cleopatra Jones, I have been committed to continue her work in at-risk communities. Delores specialities include management, logistics, procurement, and volunteer management."


    MJ will share with us how Atlanta Black History Tours, are bringing to light many of Atlanta's hidden treasures!" Atlanta is known for being the birth place of Martin Luther King, Jr. as well as for it’s rich African-American culture and history. Travel back in time from the time when Atlanta was a racially polarized city despite it’s population being nearly 50% black. Experience historic places and museums to soul food restaurants." Create your customized tour today! Many times we have family and friends that visit Atlanta and the only place we know to take them is along Auburn Avenue.  


    MINGXMEDIAGROUPBTR - We are Motivating & Inspiring the Next Generation - X, through "True Life Experiences."


    Live on BlogTalk Radio - 24/7 

  • 01:11

    Dirty After Dark Episode #38 Bad Experiences

    in Lifestyle

    Dirty After Dark is back with a brand new episode.. BAD EXPERIECES.. We’ll all have them.


     


    Whether it be love, dating or sex, we’ll all had those BAD experiences.


     


    So tune it & ENJOY!!!


     


     Rough Rugged & Raw Radio


     


    924 Network..

  • 01:03

    8-17-15 INNOVATION UPDATE: "Reinventing Customer Service" with DONNA PEEPLES

    in Finance

    I was reading the following articles/blog-posts written by DONNA PEEPLES, an industry leader and "Change Visionary, Engagement Engineer & Journey Strategist"... http://www.donnapeeples.com/rendering-reality-molding-virtual-reality-into-the-customer-experience/ and https://www.linkedin.com/pulse/unknown-future-drone-technology-donna-n-peeples 


    As I read these articles, it became clear that Donna thinks "outside of the box" and would be great guest as we wrap up this series on INNOVATION. As I started researching her background, I learned that Donna was instrumental in engineering the turn-around of United Guaranty.  As you listen to this podcast, you will understand why United Guaranty is now the #1 mortgage insurance company in the US!  Donna's latest article (see the above link) on "customer experience" gives us insights what other industries are doing to create a new customer experiences and will give you ideas for how YOU can create a new customer experience.  I would encourage you to go to Donna's website http://www.donnapeeples.com/


     

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