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The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business, focuses on customer loyalty and four infrastructure areas leading to a culture of customer loyalty: the customer experience, leadership, employee engagement, and marketing to ideal clients.
Jeri Quinn, President of Driving Improved Results, is an author, coach, consultant, and professional development expert focused on small and mid-size businesses.
Download the first chapter of The Customer Loyalty Playbook for free: www.customerloyaltyplaybook.com
Customer Service is something that I am always talking about. Working within the senior care industry I marvelled at how Customer Service took on many forms. I truly believe that my experiences with residents, family members and care professionals is what has shaped my view of Customer Care.
Today, I will be talking with Corey Poirier, author, speaker and radio host about creating A+ Customer Experiences. I also hope to ask him how being a musician and stand up comedian has helped him to hone his craft of speaking and how these 2 things have influenced how he approaches Customer Interactions.
Learn more about Corey Poirier.
Thank you to our Sponsors:
Hurricane Marketing Enterprises
Private Duty Network
Thrive Assisted Living
Seniors Blue Book
Mystic Waters Media
Its time for another November and that means we are getting ready for RSD CRPS month...
Every year for 3 years... we have devoted all our shows to RSD / CRPS for the month of November... This November will not be any different...
We want to hear youre stories my friends... we will be booking shows for this month starting next week... we will also do pre-recorded shows for those of you who do not like big audiences
Its important to get the word out about RSD... youre experience are the most genuine way we can do this... I urge all of you take this opportunity and run with it...
I would need a bio, favorite song or music genre and what you are doing for RSD/CRPS awareness... Please supply this to me before youre show.. .
This will be another great year for RSD CRPS awareness shows on the Positive Experience channel I can't wait.. bring youre family and friends with you to learn about RSD/ CRPS
Join the Tybro Angels of Light Freedom Broadcast for another amazing amazing show.
We will be announcing our new Winner of The Defense Against the Dark Arts Books! Get ready for a BIIIIGGG SURPRISE!!! Don't miss out!!!
Our topic for tonight is Spiritual Experiences. You need to be in the place to hear all this goodness. Please feel free to call in, join our discussion and invite a friend.
Thank You Master Mitchell Gibson
Thank You Acharya Kathy Gibson
Hey everyone... This show will be great one with a few RSDers at one time about their experience with RSD and what they are doing for RSD CRPS awareness month..
3:00-3:30: Mary Alice Manley
3:30-4:00: Brandy Nesmith Latour
4:00-4:30: Kimmy Simonsen
4:30-5:00: Heather Lynn
Join us for a look into STE's with Dr. Rosie Kuhn. 'Experiences of synchronicities, of wonder, of awe, of beauty, of oneness can happen at anytime to anyone and are normal phenomenon within our reality as human beings. Scientists say that we really only understand maybe 4% of the Universe. That means that 96% is still a mystery. Allowing an open and accepting orientation to life as it unfolds could contribute in significant ways to the evolution of our consciousness.
Call 347-215-7225 & be a part of this "FRANS" Live Chat: Sharing Michelle Chamuel concert, music experiences! I'm a "Fran" myself & recently saw MC perform live in Dallas at House of Blues & want to give other frans a chance also to share their MC tour-concert experiences &/or how her music affects their lives! And send MC & her crew our love & gratitude for all their hard work & dedication & music as they wrap up our soon in Chicago!
Selling in a Skirt with Judy Hoberman and her guest Diane Helbig & Diana D. Price
After a success 20+ year sales and business development career, Diane Helbig took my experiences and launched a coaching practice in early 2006. I am now an internationally recognized business and leadership development coach and consultant, author, speaker, radio show host, and workshop facilitator. As a certified, professional coach and president of Seize This Day Coaching, I help businesses and organizations operate more constructively and profitably. I evaluate, encourage, and guide my clients.
As a speaker and workshop facilitator I merge energy and enthusiasm with rich content. My goal is to leave my audience with actionable steps as well as the excitement to implement those steps. I wrap my presentations around the concept of Clarity of Course®, believing that having clarity in business and sales is one of the key to having a successful, thriving business. http://www.seizethisdaycoaching.com
At Diana Price & Associates, our driving purpose is to work with companies to provide unforgettable service “moments” that have the power to transform – buyers into lifetime relationships, employees into heroes, and companies into deliverers of memorable, scalable and referable customer experiences.
As a consulting firm, we show companies how to make serving their customers central to their corporate cultures, and in turn have that central focus also serve them as a successful and profitable foundation for their business. http://www.dianapriceassociates.com
Robert Kopecky survived a traumatic childhood, traveled extensively as a young man, and lived a variety of lives as a ski bum, a factory welder, a monumental sculpture fabricator, an underground cartoonist; and finally as an award-winning illustrator, art director, and animation designer for The New York Times, Sports Illustrated, PBS Kids, and more.
His journeys - from the remote South Pacific to the capitals of Europe to the deserts of Arizona and the canyons of New York City - were punctuated by three dramatic "Near Death Experiences." Interspersed through a life of professional successes and personal setbacks, and his own "dark nights of the soul," the three NDEs, and the subsequent need for answers, led him to years of study and meditation.
Elements of Hinduism, Buddhism, Taoism, Gnostic Christianity, physics, philosophy and more, have contributed to his unique transpersonal realizations about life and death. All of which inspired the calling to write his direct, humorous transformational prose, and to joyfully pass along all the lessons he's learned - obviously the hard way.
His popular spiritual/art blog, has been read by thousands. He and his wife, Sue Pike "The Animal Talker," divide their time between the Upper Delaware Valley in Pennsylvania, and Brooklyn, New York.
Visit: Robert Kopecky Blog
Connect with Deb at: http://www.DebScott.com
There's a Rock for That! - Open Lines! ...Crystal Questions & Experiences! - Host Tarot Dactyl takes Your Calls - Open Lines! Call in with your Crystal Experiences and Questions about Crystals!
Follow Us on Twitter! @LifeScapeRadio
Join the Conversation on our Facebook Group: LifeScapeRadio.com/Facebook
Tahzoo's Misia Tramp joins the program to discuss how to measure a brand's customer experience and marketing programs and campaigns to determine if they were a success, and what determines if a campaign is successful or not.
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