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Selling in a Skirt with Judy Hoberman and her guest Diane Helbig & Diana D. Price
After a success 20+ year sales and business development career, Diane Helbig took my experiences and launched a coaching practice in early 2006. I am now an internationally recognized business and leadership development coach and consultant, author, speaker, radio show host, and workshop facilitator. As a certified, professional coach and president of Seize This Day Coaching, I help businesses and organizations operate more constructively and profitably. I evaluate, encourage, and guide my clients.
As a speaker and workshop facilitator I merge energy and enthusiasm with rich content. My goal is to leave my audience with actionable steps as well as the excitement to implement those steps. I wrap my presentations around the concept of Clarity of Course®, believing that having clarity in business and sales is one of the key to having a successful, thriving business. http://www.seizethisdaycoaching.com
At Diana Price & Associates, our driving purpose is to work with companies to provide unforgettable service “moments” that have the power to transform – buyers into lifetime relationships, employees into heroes, and companies into deliverers of memorable, scalable and referable customer experiences.
As a consulting firm, we show companies how to make serving their customers central to their corporate cultures, and in turn have that central focus also serve them as a successful and profitable foundation for their business. http://www.dianapriceassociates.com
Join us live from the VOC Fusion Event in Las Vegas, Nevada as we chat with Robert Stephens founder of The Geek Squad. Listen to his rags-to-riches story and learn how he built the brand by engaging and listening to each customer. This is a great lesson in enhancing the customer experience.
Today's customers have multiple ways to educate themselves on products and services. It's important that front line personnel are experts in regards to being knowledgeable about their company's products and services. Join Errol and his guest Sean Hawkins, manager of the award winning call center at iContact to get tips on creating customer experience experts to insure employees confidently interact with customers.
in Self Help
Are you a restauranteur or run a fast-food restaurant, manage a deli, or looking to start a restuarant/cafe? This episode discusses the Top 10 Customer Complaints and how to correct or avoid them in your restaurant business.
These 10 complaints can destroy your success and put you out of business!
Listen in live to A JOURNEY IN THE WORD BROADCAST with host Gina Callaway of Emmanuel's Cottage Ministries. Tonight's special edition, Gina will share some great experiences in her life and how God has answered some unbelievable prayers. Stay tuned coming up live on www.blogtalkradio.com/A JOURNEY IN THE WORD.
To be a guest on the show, send us a message here on www.blogtalkradio.com/ajourneyintheword. Please leave us a number of contact and an email address so that you will get an immediate response. If you would like for Gina Callaway to come to speak at your event, please contact us at email@example.com. Please submit request along with type of event. All request will be confirmed within 5 to 7 business days.
Last week, when I chose our topic, I did not know that it would become very personal just four days later. On Wednesday, we began a two part series on Near Death Experiences, the Afterlife, and what they can teach us about the Paranormal and Hauntings. On Friday, our co-host, Dr. Chuck Kennedy, suffered a heart attack and was clinically dead for several minutes. During that time, he experienced his own Near Death Experience. He will be on air this evening to tell us what happened and what he learned from his journey.
We are all afraid of death and dying to a certain extent. We all grieve for loved ones lost. Hearing the testimony of the tens of thousands of people who are clinically dead for a period of time only to be rescucitated can help us cope with the Great Equalizer, the final event in this life: Death. NDE's can give us hope that a part of us lives forever, but they can also teach us a great deal about ghosts, spirituality, the afterlife, and how to handle deliverance ministry: helping a ghost or spirit moved on into heaven.
Join Kristina Rake, M.A. (Theology and Scripture) and Dr. Chuck Kennedy, R.N., Ph.D (Neuroscience) tonight to learn about this amazing topic.
Kristina Rake is a psychic-medium and theologian. She consults for paranormal teams around the world on demonology, religion, the occult, deliverance of trapped spirits, and psychology. She hosts several radio shows on My Old Catholic Radio Network, does private as well as gallery readings, and is the author of several curriclulm books used in schools and colleges across the country. Dr. Chuck Kennedy has been researching the science of spirituality and paranormal phenomenon for over 40 years. He has developed several pieces of equipment as well as forensice EVP science, both of which have enhanced the field tremendously. He is also the author of 10 books on brain science, as well as the paranorma. His website is: www.ghostsofbranson.com and www.ghostsofdsw.com.
Is the Customer Effort Score the new Net Promoter Score?
Just because research is published on the internet or in a business journal does not mean the research findings are true. Guest Frederick Van Bennekom, Principal, Great Brook Consulting, will be talking about survey methodology and design to determine validity.
Dr. Fred Van Bennekom helps organizations collect and apply customer and employee feedback in a statistically valid manner. The author of "Customer Surveying: A Guidebook for Service Managers," Fred teaches operations management in Northeastern University’s Executive MBA program. Before earning his doctorate, he served as an information systems consultant for Digital Equipment’s field service organization. Through his company, Great Brook, Dr. Van Bennekom conducts workshops and advises clients on their survey practices.
Join us as guest Brendan Major is joined by Nancy Friedman, The Telephone Doctor. Nancy will teach Brendan and small business owner's everywhere the secrets of customer service and phone skills to create and retain customers. Some things that will be discussed include: The number one frustration in Customer Service of the American Public, Why some customers decide to take their business elsewhere and the best way to deal with problem customers.
About Our Guest
Nancy has appeared on hundreds of radio and TV shows, and thousands of stages worldwide. Her engaging style, practical and memorable examples, and actionable takeaways combine to make a great package for any conference or major event. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other respected publications need a customer service expert, they call on Nancy Friedman. You should, too!
The author of eight books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results!
In addition to her speaking, Nancy is founder and President of Telephone Doctor Customer Service Training. Telephone Doctor continues to grow, and now includes ServiceSkills.com, an eLearning platform offering 91 training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs. Corporate America has embraced the teachings of the Telephone Doctor. - See more at: http://www.nancyfriedman.com/about-nancy/#sthash.lyYt9mjL.dpuf
Join coach and mentor to women in business Sharon Michaels as she interviews Founding Independent Consultant with Apriori Beauty and entrepreneur Candace Dye about why she believes superb customer service is the cornerstone to success in business, and building relationships that will last a lifetime. You'll want pen and paper ready to make notes and jot down a few "aha's." Entrepreneurial Women Radio - women supporting women in business!
Host Sharon Michaels has been a woman in business for over 25 years - she is a coach to entrepreneurial women, author of empowering books for women, radio host and executive producer of not only this radio show but also Women Enjoying Success radio. Sharon's mission is to empower women to greater personal and professional success.
Small business has changed dramatically within the last decade. No change has been more profound than our dependency on information technology (IT) systems to support critical day-to-day business functions.
In today’s increasingly competitive high-tech environment, it is critical that all business operations run smoothly and efficiently. Business momentum, employee productivity and customer service all depend on an IT infrastructure that must be both accessible and secure at all times. Constant network availability has become essential to most small and midsize businesses (SMBs) today.
This reliance on IT systems has also created a stronger link between data center accessibility and total cost of ownership (TCO). Even minimal amounts of unplanned downtime today will result in lost revenue, productivity and negatively impact overall brand reputation.
Do you believe that Near-Death Experiences are real? Is it actually possible to be clinically dead, leave your body and travel to heaven? What kind of impact do these life-changing journeys have on someone that returns from the dead?
Our guest today is Linda A. Jacquin. Her knowledge and understanding of this mystical phenomena are the result of two near-death experiences and one shared near-death experience. Her first spiritual experience between drowning and resuscitation at 4 years old would permanently influence the rest of her life.
Linda Jacquin has served on the board of 'The International Association for Near-Death Studies' (IANDS), 3 years as Vice President and the Editor of Vital Signs (IANDS quarterly newsletter). She is also the founder for the annual retreat for Near-Death Experiencers where they share their journey and learn how to integrate it into their life.
Linda also gives talks on Near-Death Experiences across North America, appearing on both radio and TV. She was featured on the DVD documentary, ‘Cheating Death -- Beyond and Back,’ a trailer to the movie ‘Final Destination II.’ Linda was also the consultant on the Capstone Children’s Book, Near-Death Experiences and is currently writing her own book.
Heavenly Encounters is where we talk with everyday people who have had extraordinary experiences and gifted souls that see beyond the veil.
Together, we’ll diminish our fear of death, explore our soul’s evolution and soften the crippling grief that accompanies loss.
We will discover a new world, a fresh reality, just a whisper away.
So take a deep breath…relax… and join hosts Mary Elizabeth and Janis Yakopovic on a Journey to the Other Side. Visit our blog at www.heavenlyencountersblog.com