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Cost of caller identification: Even though it's been around for decades, caller ID continues to pose problems for your contact center. Today, we'll be talking about why those problems are actually getting worse, and discuss some ways your contact centers can alleviate the burden and cost of caller ID.
Ian Roncoroni is the founder of Next Caller, advanced caller ID for businesses. Next Caller is the world's largest caller ID database, linking telephone number to name, address, email, household income, and other personal information. Ian is the head of business development, and wrote the logic for their proprietary data aggregation algorithm. This algorithm is so unique that industry giants like Nextiva, 8x8, and Vertical Communications have made Next Caller their native caller ID product. He is a graduate of Princeton University and the prestigious Y Combinator program.
Today we are blessed beyond measure to have back with us today, Brenda Lovelady Spahn who will join us for our monthly updates concerning the wonderful work she is doing at The Lovelady Center.
Visit The Lovelady Center website and stay in touch and get involved.
Today's episode is sponsored in part by The Chronopticus Chronicles.
On Wednesday January 14th at 8pm est, 7pm cst and 5pm pst, we are pleased to be having Maggie Howell, Executive Director, has worked at the Wolf Conservation Center since 2005, starting as the WCC's Managing Director and taking the helm as Executive Director in 2013. She continues to lead the WCC's education and advocacy initiatives and be the main voice of the WCC. In 2014, Maggie became the coordinator for the Northeast Wolf Coalition.
Al Diaz and KimAlyse Popkave share their insights on Rewrite Your Story with Strategic Communication.
Friday, Dec. 26th 10am PST
KimAlyse Popkave is an educator. That is not just what she does, that is how she defines herself. With a Master of Education Degree in Speech Communication & Theatre Arts, KimAlyse is an accomplished leader with more than 30 years experience as a professor, developing and implementing courses customized to reach specific objectives. Her specialties include strategic communication, strategic leadership, and student
success. She has taught in a variety of academic settings, from elementary level to university courses at Penn State University and various Community Colleges, as well as in corrections education for both the Federal Correction system and the Pennsylvania Department of Corrections.
As an educator, KimAlyse has nearly 30 years experience in business, as well. Earning her designation as a Certified MasterStream® Instructor, from the Tension Management Institute in 2002, enabled KimAlyse to develop programs for and work with businesses to help increase their bottom line and achieve their positive outcomes.
As a coach, consultant, trainer, author, & speaker, KimAlyse is dedicated to a clear mission: to help others to be successful. In addition to serving in these roles, KimAlyse currently holds the position of Director of Learning & Communication for B.O.U.N.C.E. of Central Pennsylvania.
Tom DeWeese from American Policy Center will be the guest on WOBC Radio. For over 45 years Tom DeWeese has been a businessman, grassroots activist, writer and publisher. As such, he has always advocated a firm belief in man's need to keep moving forward while protecting our Constitutionally-guaranteed rights. Today he serves as Founder and President of the American Policy Center and editor of The DeWeese Report and author of the book "Now Tell Me I Was Wrong." Tom has appeared on such national programs including Fox News and the Michael Reagan Show, and quoted in the New York Times, Wall Street Journal and the Washington Post. Tom DeWeese was one of the first to voice concern over the radical agenda of the environmental movement and to question its motives. Since 1992 he has been sounding the alarm against the UN's Agenda 21 and its policy of Sustainable Development as a threat to private property rights, free markets and American sovereignty and independence. He was listed in the "Outstanding Young Men of America in 1981 and 1982 and was added to the National Registry of Who's Who in 2000.
REACHING RELUCTANT LEARNERS
THE CENTER FOR TEACHING QUALITY
Our guests are Nancy Barile, a National Board Certified Teacher of English Language Arts at Revere High School in Massachusetts and a blogger with the Center for Teaching Quality. She’s joined by her former student Eddie Scofield, now an education major at Salem State University.
Presented by PEARSON RESEARCH AND INNOVATION
Dr. Vadim Gushchin, one of the Surgical Oncologists, joins Anna's Journey to introduce surgical oncology services at Mercy Medical Center's "CANCER INSTITUTE AT MERCY" as a new feature on Anna's journey of sharing info.
In this episode of Own Your Career host Rod Colon will answer your career management and job search question plus ...
Discuss How to Create Strategic Advantage:
1. Understand the organization's vision, goals, and strategies
2. Analyze impacts on the business
3. Bring cross-functional and cross-business knowledge to bear on issues
4. Evaluate and pursue initiatives, investments, and opportunities based on their fit with broader strategies and much more ...
Michelle Ngome is author of Network, Navigate & Nurture: The Equation to Strategic Networking. As a networking and marketing strategist, she has established Line 25 Consulting a digital marketing firm based in Houston, Texas. With ten years of experience in marketing and finance from corporate settings, nonprofits, and small to medium business enterprises. Past clients include Houston Area Urban League, Twice Media Productions, Lone Star College, Texas Southern University, and Windsor Village CEO Ministry.
Michelle is actively involved in several professional organizations such as the Houston Area Urban League Young Professionals (HAULYP), National Black MBA Association (NBMBAA), The Recording Academy, and Women In PR. She has had the opportunity to serve in leadership roles for HAULYP and NBMBAA.
Michelle graduated with a B.B.A. in Finance from University of Houston Victoria and has a M.S. in Internet Marketing from Full Sail University.
For more information visit: http://michellengome.com/
It's not about Right and Left. It's about Right and Wrong!
Doug Enyart joins us again tonight as very special guest co-host. And we will chat with Jan Farrar from Missouri Center for Self Governance. You don't want to miss this enlightening chat on what the Center for Self Governance can do to help you become an active member of your own government. Join us live by clicking the attached link at 7PM Missouri Time. Jan will take your questions live on the studio line at 347-677-1835. It's the best Saturday night you will spend this week!
The Jumah Khutbah is the talk (sermon) that is given before the Jumah Prayer, which is performed by Muslims all over the world. It is held on Fridays.
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