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  • 00:32

    Process Improvement at Contact Centers - A Lean Six Sigma Approach

    in Business

    Customers are demanding more efficient and effective service from Contact Centers throughout all industries.


    Walt will chat with the Assistance Vice President at Provident Credit Union, Walt Sweeny, about a Lean Six Sigma approach to Contact Center process improvement that Contact Center leaders could use to make their Contact Center be the best it can be, effectively and efficiently.


    Walt Sweeny has been in the Contact Center business for over 16 years. He is currently an Assistant Vice President with Provident Credit Union in Redwood Shores California.


    Previously, Walt had Contact Center assignments with Greater Bay Bank (a subsidiary of Wells Fargo Bank) and AT&T Broadband. He received his Master of Business Administration from San Francisco State University School of Business. Walt is also Lean Six Sigma Green Belt Certified. He serves on the Northern California Contact Center Association steering committee and resides in the San Francisco Bay Area. He is married with three daughters.

  • 00:30

    Life Improvement

    in Self Help

    Life improvement involves natural health and holistic healing methods, as well as personal growth, expanding awareness and developing community. A transformation in consciousness is underway. While there are wars and increasing signs of more war, economic crisis and social chaos, at the same time, the caring and mutual support of the wisdom of shared awareness and the power of love are growing. This awakening is widely needed in this time of challenge.

  • 00:52

    Let's talk King Mackerel Fishing with the Southern Kingfish Association

    in Sports

    On today's show we kick off our Southern Kingfish Association (SKA) King Mackerel Series. We welcome Erin Henshaw and Jim Butler from the SKA, Scott Beattie from Mercury Marine, Dave Lucas and Al Morris.


    This series will feature teams, sponsors, news and interviews from the SKA Tournament Trail.

    Call (347) 884-9117 or email questions during our LIVE show April 16th at 8:00 EST!


     


    PointClickFish.com has teamed up wtih the SKA to serve as their official media coverage team for the 2015 Mercury Marine SKA National Championship. Based in Morehead City, this brotherly duo is no stranger to the Southern Kingfish Association. Not only will they be live streaming the Nationals weigh-in and awards ceremonies, they will also be conducting interviews with anglers and partners of the SKA throughout the entire weekend. In the months leading up to this event, PCF will host a monthly show dedicated to the Southern Kingfish Association. SKA partners and anglers will be featured, as well as information on all the exciting events associated with Nationals. You won't want to miss a single moment of it!!!

  • 00:31

    Multi-Level Marketing International Association hosted by Peter & Doris

    in Business

    Peter Mingils and Doris Wood will be hosting the show today.


    The Multi-Level Marketing International Association, MLMIA, is a not for profit, professional trade association, co founded in the United States in 1985 by Doris Wood (who had been a Distributor and Corporate Executive and at the time was a supplier or Support to the industry) Michael Sheffield (who had been a Distributor, was a Corporate Executive and now a Support) and two Distributors from different companies (Marge Robinson and Rick DeNeff, no longer active in MLMIA). Their goal was to represent the interests of Network Marketing and to provide education to and about the industry.

  • 01:10

    Georgia BBQ Association Broadcast

    in Food

    Georgia BBQ Association

  • 02:22

    Chief Speaks - Spirituality and Self-Improvement

    in Spirituality

    Chief Speaks – Spiritual Gifts and Self Actualization


    Every Sunday call in and speak with Chief Yuya for spiritual advice and counsel including questions such as:


    What does my dream mean?  Why am I drawn to specific animals? How do I identify a true spiritual teacher? How can I find out what my life's purpose is?


    This is not a show for spiritual readings so please call into the show at (347) 945-7680 and come prepared with your questions and comments.


    ABOUT CHIEF YUYA:
    Chief Yuya is an initiated Priest in the Nigerian Orisha tradition and an advanced student of the IFA priestly order, as well. He has been working with the spirit world through various indigenous native systems for over 20 years as a spiritual counselor and guide. Yuya is also the Chief Priest and temple head of "Anu Nation"; where he has initiated a cadre of students into Orisha tradition as well as his own ANU Spiritual Order and currently teaches indigenous occult and mystery systems, African philosophy and spiritual sciences, and divination to adults as well as children through his school, "The Sadulu House Spiritual Center."


    For classes with the Sadulu House please go to Saduluhouse.com


    To schedule a reading or consultation click here.


    To find out where the ANU order will be presenting next go to Enlightenmentandtransformation.com/events/

  • 00:16

    American Community Gardening Association, USDA

    in Gardening

    Greetings!  Lets give a "Shout Out" to some GREAT Community Garden sites this week:


    1)  American Community Gardening Association


    2)  USDA


    3)  Odds and Ends


    Thanks!


    Have a Great Community Garden Day!


    Mary K. Hukill, Author and Radio Show Host


    Email:  communitygardenrevolution@gmail.com


    Books and AudioBooks:  Community Garden Revolution, and,


                                            Community Garden Revolution Notes!


    www.natesamericanmadestore.com for 10% OFF Discount on your Garden Equipment and Tools.  Type in the promo code "comgar15" at the checkout.


    www.tropiflora.com is the place for your Tropical plants.  Ask about the 10% OFF Discount on your first order.  This is the place for all your Tropical plant needs.  They do ship product Worldwide.  


    #  #  # 

  • 01:07

    Hot Off the Grill with Jennifer Campbell talks Georgia BBQ Association

    in Food

    Georgia BBQ Association Power Group on Jennifer Campbell's Hot Off the Grill

  • 00:29

    Non-fiction Authors Association

    in Lifestyle

    My guest today isStephanie Chandler, author of several books, including The Nonfiction Book Marketing Plan and founder and CEO of http://NonfictionAuthorsAssociation and http://NonfictionWritersConference..com. She has been featured in such prestigious publications as Entrepreneur, BusinessWeek and Wired magazines and she is a blogger for Forbes.


    http://AuthorityPubishing.com  


     


     

  • 01:00

    Personal Improvement

    in Spirituality

    Are you trying to be a better you?  Do you struggle to understand yourself and who you are?   Does personal development really work?  Can you change your life?  Can you release chaos and drama and live in peace?   Can you improve yourself and be the person you wish to be? 


    The answer is yes.


     Our lives are full of good times, and not so good times.  Being able to tap into a state of grace by knowing who you are at a soul level creates resilience to work through the not so good times. 


    Being able to appreciate and express gratitude for the good times will energetically attract more!  


    Understanding yourself at a soul level is the key.  


     

  • 01:24

    Eleventh House Radio: Baltimore And Beyond, Looking Towards Mars In Gemini

    in Spirituality

    On today's show, we'll be looking at what happened last week in Baltimore through and astrological lens and what it bodes for the rest of the country and the world at large.  We'll also break down Mars next transit into the sign of Gemini and what that means for the country and the individual at large.  In the background Mercury, in Gemini, retrograde looms.


    Please join us.


    http://www.robertphoenix.com