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Partying with Cosby on BlogTalkRadio
Have you heard about Bill Cosby’s LISTENing parties? The New York Times just reviewed ...
Celebrating ‘The Twilight Saga: New Moon’
In honor of the opening day of New Moon, the latest film in The Twilight Saga, we thought we ...
The Cheryl Behind the Cheryl
Known to many as the long-suffering (ex)wife of funnyman Larry David, the man behind Seinfeld, ...
We are no longer in the customer service economy—we are in the customer experience economy. However, because they are distracted by the economic downturn, most businesses have forg ... more
Katherine Mehr speaks with Chris Mattie,Chief Operations Officer for Hiring Interviews on how to prepare for and effective interview with potential candidates.
Chris Elliott is a consumer advocate for the travel industry. Elliott will tell you he has jet fuel in his veins. He has devoted his journalism career to reporting on unsolvable pr ... more
We will talk with Bob Rock, the Director of Training & Development for Thomas Cuisine Management, about using social networking to ehhance your employee development. Bob will be a ... more
Tara McGillicuddy will be interviewing Jennifer Koretsky, author of "Odd One Out: The Maverick's Guide to Adult ADD" about Adult ADHD and Time Management.
In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with Lisa Damon, partner and Chair of Seyfarth Shaw's Labor & Employment Department, and Carla Goldstein, ... more
Paco Underhill, Founder, CEO and President of consumer research firm Envirosell, speaks with Customer Management IQ's Blake Landau about his book "Why We Buy: The Science of Shoppi ... more
When looking for a job, one way to add a personal touch is by including a cover letter with your resume. This letter differs from a resume as it is written to human resources or th ... more
A GENERIC VERSION OF THE GYPSY'S ROUNDTABLE RADIO SHOW - WHAT WILL THE FINAL ANSWER BE?!
Intro: Find the true that can set you free from your need of acceptance from others. Why not handling little irritations improperly can lead to you losing control of proper decisio ... more
Eric Blinderman thinks we are sitting at a good time right now for the crossroads of customer service and social media. Blinderman presented at the American Teleservices Associatio ... more
He was known as the man who invented management. Peter Drucker was a legend who transformed modern management. His teachings formed a blueprint for every leader--teaching them the ... more
This exclusive podcast panel will feature a handful of the distinguished advisory board members from Customer Management IQ. We will address what customers really want in a downtur ... more
Quite Simply,The Best Of The Best. Plus Jonathan Farrington in conversation with Nikki Owen, the creator of The Sales Activator and Managing Director of Trainique Ltd.
In this podcast Stephen Dawson, Director of Communication and Strategic Planning for the Heritage Company, a full-service non-profit agency, talks with Customer Management IQ’s Bla ... more
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