"customer service" talk radio podcasts

Will be discussing the services offered by a Virtual Assistant, how a Virtual Assistant can be an important asset to small businesses and other professionals.

Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on peer-to-peer ... more

Paul Lawrence Vann host The Wealthy Speaker Show, an exciting and entertaining empowerment radio show. Paul has interview the likes of Chris Gardner, of The Pursuit of Ha ... more

It's the Fruity & Friends Show If you don't laugh, you'll cry! We just get a few people together as friends and talk about what we're seeing. Laugh, cry, yell, poke ... more

Gamer Girls Radio is the first gaming podcast in talk show format with a distinctly female perspective on the gaming industry. We are currently partnered with Gameinatri ... more

We are no longer in the customer service economy—we are in the customer experience economy. However, because they are distracted by the economic downturn, most businesses have forg ... more

Today were playing the hits and allowing you guys to call in and talk about bad experiences with customer service, food joints , concerts or whatnot... anything that BLEW your mind ... more

Excellent customer service has become a common phrase repeatedly ignored. When business is good it is usually due to a combination of a business earning a reputation for offering a ... more

I will be discussing why small businesses should consider outsourcing their customer service.

A new leadership style is emerging. We look at organizations that are highly aligned with goals but loosely coupled with how they work

Stormy Simon, Sr. Vice President of Marketing and Customer Care for Overstock.com speaks to IQPC about influencing the customer experience throughout the entire lifecycle. Stormy ... more

In this podcast with seasoned call center managers Maura Sullivan and Rob Siefker you will hear some of the powerful tools for managing a successful call center. Find out how the A ... more

My guest this week is owner of Advanced Creative Endeavors, Shannon Serwin. A boutique advertising agency that specializes in internet advertising and web design, Advanced Creative ... more

The age old question in life is, “What came first…the chicken or the egg?” The age old question for business owners is, “What comes first…success or confidence?” Some might say tha ... more

Have you been in business for a period of time and finding the "tried and true" methods are no longer working? Do you consistantly feel as though you are banging your head against ... more