"customer feedback" talk radio podcasts

Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on peer-to-peer ... more

Customer Experience Management: Customer-focused business process improvement and customer relationship skill development. Tips on customer hassle prevention for higher c ... more

This show will contain various shows from IQPC's NY office and will highlight industry leaders in defense, customer management, HR, pharmaceuticals and more! IQPC is an ... more

e-BIM, the electronic Business Intelligence Monitor, is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of e-BIM is on ... more

On Talk About Success™ you’ll hear personal stories from successful people, and receive tips and wisdom to help you on your own journey of success. Broadcast live e ... more

Andrew Knight does much more than write the Case-Mate blog. Case-Mate which is a leading manufacturer of cases, holsters, skins, covers and accessories for Apple iPhone, BlackBerry ... more

How can we make experiences positive for customers? How can we create a cohesive strategy to manage customers at different touch points and across different channels? David Cliche, ... more

Editor's Note: Hear more from Gary Schwartz at IQPC's Customer Feedback Week conference in September. For more information about the event, click here. Gary Schwartz, an active ... more

Netflix figured out early on that convenience, selection and value were the key ingredients for a recipe for success. Today, as most companies are struggling to pay the bills, Netf ... more

Social media has changed how we think about marketing. Word of mouth has always been the most influential with regard to purchase decisions but historically word of mouth was limit ... more