"customer engagement" talk radio podcasts

Engaging with and leveraging B2B customers.

Zane Safrit talks about small business, innovation, word-of-mouth, leadership, generating positive cash-flows, topgrading, social media, blogs and bloggers, the economy.. ... more

Customer Experience Management: Customer-focused business process improvement and customer relationship skill development. Tips on customer hassle prevention for higher c ... more

Projectline Services blogtalkradio account

Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on peer-to-peer ... more

Paco Underhill, Founder, CEO and President of consumer research firm Envirosell, speaks with Customer Management IQ's Blake Landau about his book "Why We Buy: The Science of Shoppi ... more

Bill Lee interviews Asim Zaheer, VP WW Product & Competitive Marketing, Hitachi Data Systems about the importance of customer engagement, how to overcome some of the key challenges ... more

Roy Barnes is the former head of customer experience for the Marriott. He belives that most companies aren’t run by the CEO’s or even Senior management. Most companies are run by t ... more

Anika Lehde and Eric Larson discuss why they are attending the Summit on Customer Engagement.

This is the era of two-way conversations enabled by technology, with anyone, anywhere, anytime. Typical recognition programs are one-way communication from management. A two-way c ... more

Welcome to the podcast interview with Prue Thomas, Strategic Brand Manager, Sportsgirl - for E-Retailing 2010: Harnessing the power of the internet for customer acquisition and co ... more

Community Engagement is not new to Molson. It’s been key to the culture since John Molson started the company 223 years ago! What is new is the way they engage in community – addi ... more

Join us for prayer praise and fellowship on Worth More Than Rubies Titus 2 Tuesdays