"customer data integration" talk radio podcasts

Customer Experience Management: Customer-focused business process improvement and customer relationship skill development. Tips on customer hassle prevention for higher c ... more

Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on peer-to-peer ... more

BEST has gathered the largest group of money-making and business success oriented authors, speakers, teachers, coaches, and gurus anywhere, and have gotten them to share ... more

Interview with Swati Saxena, Customer Intelligence Manager at Hewlett-Packard: how to integrate disparate data sources to paint a more accurate picture of customer experience. S ... more

Editor's note: In this podcast, David Cicarrelli of Voices.com describes how to partner live chat with CRM systems. Hear more from Cicarrell, a speaker at IQPC’s Call Centre Week C ... more

Jivox helps businesses improve the effectiveness of their marketing by reaching local customers through online video advertising. We provide advertisers with an easy-to-use online ... more

Interview with Theresa Kushner, Director of Strategic Marketing Customer Intelligence at Cisco Systems: How to go after the gold in your customer data, avoid fool's gold, and refi ... more