Join Ryan Busch (founder of.eduMarketer and Principal of Higher Ed Gadfly--a digital marketing, social media, and e-learning innovation consultancy) and Josef Katz (manager of .edu ... more
Michael Thomas, Principal of Effective Engagements, talks with Customer Management IQ about social business strategy and why CRM is the most exciting technology space today. Michae ... more
Former Gartner Analyst Esteban Kolsky addresses key learnings in social CRM in addition to misconceptions about Enterprise 2.0, social media and customer management.
Interview with Brian Vellmure, Business Strategist, CRM Specialist, Profit Driver, Problem Solver and speaker at CRM Evolution, August 2nd-4th in New York City. Tune into this podc ... more
This week we turn the tables and interview Jim Love on the topic of Social CRM. Jim is the CEO of Chelsea Consulting and also runs its subsidiary, Performance Advantage. Jim is an ... more
Greg Nichols, from the Microsoft Premier Field Engineering team, will provide information and answer questions about the recent release of Update Rollup 12 for Microsoft Dynamics CRM 4.0.
Join this session to get a better understanding of what you can do today to prepare for a move to Microsfot Dynamics CRM 2011. Gain insight into the hardware and software requireme ... more
Paul Greenberg, Godfather of CRM and author of CRM at the Speed of Light, talks about the upcoming Santa Clara e20 Conference taking place November 8-10th at the Santa Clara Conven ... more
Join Grant Geiszler and Mike Gast from the Premier Field Engineering team to learn how the CRM Performance Toolkit as part of the Microsoft Dynamics® Benchmark Hands on Lab Service ... more
Join us for a discussion on what to expect when upgrading customizations from CRM 4.0 to CRM 2011. What will developers need to look out for and what customizations will have to be ... more
Join Greg Nichols and Sean McNellis from the Microsoft Premier Field Engineering team as they discuss and answer questions about the recent releases of Update Rollup 2 for Microso ... more
Join Greg Nichols and Mike Gast from the Microsoft Premier Field Engineering team as they discuss and answer questions about the recent releases of Update Rollup 3 for Microsoft D ... more
The SilverBullet Radio Show will have in Dave Trzupek to discuss the good, the bad and the ugly of CRM. Is it a application or development environment? Dave will delve into how or ... more
CRM is an acronym that stands for Customer Relationship Management. It describes the strategy that a company uses to handle customer interactions Do you have a CRM tool or a syste ... more
Brent Leary is Co-founder and Partner of CRM Essentials LLC, a CRM consulting/advisory firm focused on small and mid-size enterprises. Leary has over 15 years of IT and management ... more
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