"contact centers" talk radio podcasts

National Association of Dental Plans (NADP) is the largest non-profit trade association focused exclusively on the dental benefits industry, i.e. dental HMOs, dent ... more

Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on peer-to-peer ... more

Every Friday from 1:00 - 1:30 PST Showcasing innovators who challenge the status quo. Listen to growth stories and those taking market share from the complacent competi ... more

Welcome to the IT Enabled Services Alliance (ITESA) Radio Show. Here you will find interviews with CEO's, CFO's and CIO's, buyers, providers, who outsource, build or oper ... more

Sharifah Hardie has over 15 years of online experience, is Google's #1 Ranked "Professional Business Consultant," and the host of Ask Sharifah Radio. As Hos ... more

We are no longer in the customer service economy—we are in the customer experience economy. However, because they are distracted by the economic downturn, most businesses have forg ... more

Risa focuses on Soul-centered astrology based on the Ageless Wisdom teachings, to articulate a practical and harmonious way of living. > Risa is the author of “Night Light News ... more

Peter Ryan, Senior Analyst, from DataMonitor, a speaker at the Global ContactForum, Peter will provide insights into the current state and future of the industry, based on research ... more

This exclusive podcast panel will feature a handful of the distinguished advisory board members from Customer Management IQ. We will address what customers really want in a downtur ... more

Zappos--have you heard of them? If not, you must be living under a rock! Zappos is written about everywhere in the business press for their absolutely stellar customer service. Kno ... more

Vaishali's (why-shawl-lee) third book is "Wisdom Rising" each chapter starts with a cartoon which adds to the fun and humor which runs throughout her books about timeless Spiritual ... more

A Journey through the book of Galatians

Do you know how gifted you are? Do you know about what gifts you may have but are unsure how to use them? For some who are just learning how to use their gifts to th ... more

Nancy Lynn Jarvis has been a Santa Cruz, California, Realtor® for almost twenty years. She owns a real estate company with her husband, Craig. After earning a BA in behavioral scie ... more

We have the ability to create our reality with our thoughts, but first we must become aware of what we are actually thinking. Then, as we clear away old programming from our pa ... more