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each week I will be available to answer all your questions about the Resource Center and how to maximize your subscription to the Resource Center for your business and brand!
Diva Toolbox Resource Center Support Call for all Members of the Resource Center!
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With over 16 years in the call center environment, Southwest Business Corporation’s Darryl Flores has had many times when his Senior Management has said “show me.” As a result, his ... more
Keith Fiveson, CEO of ITESA sat down with Customer Management IQ’s Blake Landau to discuss how to manage effectively in the call center using an important and often ignored tactic ... more
Judy McKee, co-author of The Positive Coach Approach and co-founder of McKee Consulting LLC, knows call center talent management and how to turn your cost center into a profit cent ... more
THIS WEDNESDAY @9:00PM LIGHT UP INCENSE,RELAX AND JUST LISTEN EZ.ACCESS PRESENTS EROTIC POETRY ( SPOKEN WORD) GUEST POETS JOIN US TO SHARE THEIR POEMS FEEL FREE TO CALL (347)996-50 ... more
Judy Mckee, trainer, consultant and co-author of The Positive Coach Approach, wants the call center community to wake up to its potential. Mckee, a call center expert and speaker w ... more
The call center has a horrendous reputation—that’s old news! The second in a series of power player podcast panels, three call center futurists address how you can turn your call c ... more
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Feb 17th, 2012Interview with Republican Presidential Candidate Rick Santorum
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