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From Arizona State University's Department of Supply Chain at the W. P. Carey School of Business.
Eddie Davila speaks with Dr. Dan Brooks, an expert in decision making and risk management.
A brief discussion on waiting line management, queuing theory, and the psychlogy of waiting lines.
Origins of the studies of waiting lines
Macro-waiting lines...Life is one big line
Waiting Lines in Healthcare
DMV, Black Friday, McDonald's, Cell Towers, Grocery Stores
Industry's interest in people that study waiting lines
Intel building queues of skilled job applicants
Culture and Waiting Lines
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It's good to talk.