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Marilyn Suttle Turn a Difficult Client Into Your Biggest Fan - May 17,2013

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You may have seen Marilyn Suttle on TV news, or read her advice in print such as, Inc. Magazine, Corp, or Ladies Home Journal. She's an international conference speaker and bestselling author of ?Who's Your Gladys? How to Turn Even the Most Difficult Customer Into Your Biggest Fan.? Marilyn consults with business professionals to cement strong bonds with customers, and produce breakthrough personal and professional achievements using a proven set of ?Suttle Shifts?. The Customer Service Roadmap? online course Website: www.MarilynSuttle.com Blog: www.WhosYourGladys.com

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