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21st Century Business Etiquette Tips for Salespeople

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Sales Call Reluctance Coach

Sales Call Reluctance Coach

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When is the last time you felt a little awkward about business etiquette and you wished you had access to a Certified Protocol Professional?

Join us for a leading edge conversation with Gloria Petersen, Certified Protocol Professional, is founder and president of Global Protocol, Inc. Gloria’s down-to-earth style energizes and inspires people to develop the social intelligence necessary to inspire, lead, and succeed. These are the ultimate business skills for building long-lasting relationships with co-workers, management, and customers. Gloria’s topics range from upgrading your image and interaction with others to how to make challenges work for you not against you.

She is the author of The Art of Professional Connections, a four-part book series, which is a “must have” for sales professionals whose success depends on their interaction with clients and prospects from a casual coffee or networking venue to planning a major event. 

Gloria hosted the FOX television series, “Image of Success.” Network news television appearances include CNBC, FOX, ABC, CBS, and NBC. She has served as an etiquette judge on The Learning Channel.

Credentialed as a Certified Protocol Professional, she is a graduate of the Protocol School of Washington® and The Professional Image Institute, followed by extensive training from Dale Carnegie and Associates. She keeps her knowledge current by conducting surveys, attending symposiums, and creating guidelines for emerging issues.

www.GlobalBusinessProtocol.com www.GloriaPetersen.com

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