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Wednesday, December 16 at 10AM PT/ Noon CT/1PM ET L-I-V-E, or catch the Buzz from the archive. Catch the Buzz with Red River Writers Live "Biz Buzz" with Donna Cutting, a recognized expert in employee morale, recognition, and personalized customer service, and host Becky Cortino, as they discuss how to create workplaces where employees get standing ovations and customers have a Celebrity Experience. This is a proven strategy to help business owners, entrepreneurs or anyone in the service industry turn customers into lifelong, adoring clients by delivering consistent Red-Carpet Service. Discover how to effectively combine the Hollywood celebrity scene and business to: Create appealing Red-Carpet first impressions on new customers; Give customers what they want, putting their interests first, earning their business for life; Generate buzz and positive word-of-mouth by delivering as promised; Improve customer service, by putting employees first; Develop creative and flexible way to deliver on every customer request. Call-in or join the chat and text-in your questions during the show with Biz Buzz Assistant Linda Shrake!