Joseph A. Michelli, author of Leading the Starbucks Way joins Robert Thompson and Mike Neiss to share his 5 principles for connecting with your customers, products and people. Grab a latte and join us.
Practical, simple and effective ideas on how you can make a positive difference for yourself, your organization and the world. Oh, and we have fun too! Listen live on Mondays at 10 a.m Pacific, or subscribe on iTunes and listen when convenient.
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