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The Refractive Thinker® Radio Show: Research Results: Customer Service

  • Broadcast in Entrepreneur
Cheryl Kulikowski Lentz

Cheryl Kulikowski Lentz


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Welcome to the Refractive Thinker® Radio Show hosted by the award winning and international bestselling author Dr. Cheryl Lentz, The Academic Entrepreneur™.

Meet the scholars of the award winning doctoral anthology series: The Refractive Thinker®, where we focus on getting doctoral research off the coffee table and into the hands of business owners who can benefit from the results. Academic solutions for business results.

Join us each week for 30 minutes of thought provoking radio, every Tuesday Morning at 930 am MST, designed to discuss emerging topics in higher education and business.  We will meet today’s industry thought leaders and college professors leading the way. 

This week’s guests include Dr. Eric Patterson with experience in Finance and Customer Call Centers, as well as a professor at Rasmussen College.

For additional information regarding the award winning series, The Refractive Thinker®, to learn about doctoral scholars in our community, as well as to purchase books in the series, visit www.RefractiveThinker.com;  Books may be purchased in paperback and eBooks, as well as eChapters available on Kindle via Amazon.com