Kickstart your week with Laurie Brown

Laurie Brown is the owner of The Difference, a Customer Service and Presentation Skills training

company.

 

Laurie has over twenty-five years experience as a speaker and trainer. A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele,having worked on four continents and numerous countries including the UK, Panama, Japan, Mexico, Australia and Thailand, and throughout the United States. 

 

Laurie is passionate about providing engaging facilitation, training and coaching that makes a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual and Brand-Aid.