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Steven Wilson

http://www.qualitybydesign.biz


Country: United States

Language: English

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Kanishk

Kanishk

Great initiative towards the profession of Quality!

Quality Conversations...The Global Voice of Quality  

Quality Conversations was founded on the principle that quality is not a subject, but rather a way of organizational living and being. It is not to be relegated to the often mysterious worlds of statistics,quality departments, and engineers, but must exist and be embraced by the entirety of an organization if improvement is going to be achieved and more importantly, sustained. QC takes on the challenge of initiating dialogue with local, state, and national experts in many of the well known quality disciplines as well as additional topics and guests of interest. Special thanks to Larry Parah for his work at www.iqualityprocess.com and for his support of this program.

  • On Demand Episodes

    Original Air Date:

    Ellen Domb - What is TRIZ & It's Relationship to Six Sigma

    Standard quality improvement methodologies such as DMAIC and PDSA have always incorporated brainstorming as a key method for finding creative solutions to problems. Brainstorming is designed to liberate a team's thinking from past patterns and and uncover ideas that people might have unconsciously suppressed. When it works its great. But what happens when it does not work...if the solution lies outside the experience of the team? Ellen Domb,long time expert on the subkect of TRIZ and founder of the TRIZ Journal joins us today to talk about the need for the use of TRIZ in Six Sigma.

    No Comments

  • Original Air Date:

    Using Word Formulas to uncover, translate, measure & deliver what customers want

    Language is inherently ambiguous. The challenge in capturing the voice of the customer (VOC) is to eliminate confusion about who the customers really are and understand what they want in a way we can predictably deliver satisfaction and excitement. The author describes how simple word formulas offer math-like precision. by Robin Lawton, President of International Management Technologies, Inc.www.imtC3.com

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  • Original Air Date:

    Bob Sproull: The Ultimate Improvement Cycle: Integrating Lean, Six Sigma, and TOC

    Bob Sproull will talk about his recent book, The Ultimate Improvement Cycle: Integrating Lean, Six Sigma, and the Theory of Constraints.

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  • Original Air Date:

    Robin Lawton: Linking Strategy, Customers and Innovation To Your Success

    Challenging times requires far more than making our processes simpler and less costly. Though important, process change may improve performance on only 1 of the 8 DIMENSIONS OF EXCELLENCE. Like tuning up one of your engine’s eight cylinders. Rob uses humor and participant interaction to provide insights into how we CAN get all eight cylinders working together. While making the whole experience much more friendly for customers and everyone involved. Join this very interactive conversation with Robin Lawton of International Management Technologies, Inc and call in with questions and comments. Visit www.imtC3.com for more information.

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  • Original Air Date:

    Michael Marx: The Effect of the Economy on Six Sigma

    With dismal economic conditions taking a toll on most businesses around the world, just what is the impact on the Six Sigma community? Michael Marx, research manager for iSixSigma, will discuss research from a recent issue of iSixSigma Magazine that explores how Six Sigma companies are responding to the crisis, looking first at business operations overall and then at the improvement programs themselves. Are the programs on the chopping block? Or are companies seizing the opportunity to refocus efforts on process improvement and customer satisfaction?

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  • Original Air Date:

    Iowa's Economic Future - Iowa Repubican Candidate For Governor Christian Fong

    A conversation on the economic future of Iowa with Cedar Rapids area businessman and Republican candidate for governor Christian Fong. Send your questions to wctsinc@gmail.com

    No Comments

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