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Disaster Preparedness for Mid-Sized Firms part 4

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Disaster Evac

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Human Error. Although we would all like to have perfectly laid out policies and rigid change management procedures, in the real world this isn't the case, particularly in a mid-sized company where IT resources might be limited. Jorge Mata of Los Angeles Valley College experience this with his exchange Server: "Someone had misconfigured a setting and it was replicating corruption throughout the organization's exchange servers. The server would work for a while, then go down again. We had a back-up server, so we were constantly restoring one while the other was running and cutting over back and forth for like a week before we figured it out. During the constant cutovers, the Exchange Server was unreachable for brief periods of time."

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