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Interview with Charles Shillingburg

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OperationalExcellence

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Interview with Charles Shillingburg
 
Breaking Through to a Higher Performance Organization
 
When we got survey results from over 350 business peers to shape the content for the book Driving Operational Excellence, it was clear that getting clarity on how to apply Operational Excellence and LSS to the strategy-side of things was critical.  
 
In this interview, we hear from Charles Shillingburg, one of the co-authors of Driving Operational Excellence.  As a point of interest, the very first chapter in the book in the section on strategy is Charles’ chapter: Peeling the Onion for Higher Performance.
 

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