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Interview with Jeff Cole

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OperationalExcellence

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Interview with Jeff Cole

 

Getting the “People Part” of Operational Excellence Right…

One adage about what it takes to make OpEx sticky is: getting the people part right.

In this interview we get to hear from Jeff Cole, a co-author of Driving Operational Excellence.  Jeff authored a much needed chapter on the topic of “Change Management Street Smarts.”

No matter what your role is – a top executive responsible for the bottom line or a ‘worker bee’ who needs to get buy-in for changes – you will find gems of wisdom here you can apply immediately.

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