Developer of the Netiquette IQ online test. Serkan has also worked in the formative levels of the gaming industry and gained significant operational perspective to manage and foster success in seven casino resorts throughout the nation. His efforts have been maximizing guest satisfaction and profitability, property re-branding, hotel launch, advertising, direct marketing, development and execution of large scale promotions and creative concepts that build brand awareness, strategic planning, budget forecasting, Asian marketing, as well as large scale contract negotiations, media oversight, special event planning, entertainment and casino host management.
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