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Doing Business in Japan with Annie Shibata

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Cynthia Lett

Cynthia Lett

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Before there was Modern Civility, Cynthia Lett hosted a radio show call "It's Apropos". Today's show features one of Cynthia's favorite episodes: Doing Business in Japan with Annie Shibata.

Ms. Shibata discusses taboo subjects, apologies, building relationships, building trust, group attitude orientation, and saving face in Japan.

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