Marketing Technology Blog

David Kay of DB Kay & Associates

Marketing Technology

Marketing Technology

Call in to speak with the host

(877) 903-5601

David Kay is principal of DB Kay & Associates, a consultancy that provides thought-leading advice in knowledge management, self-service, and social support. DB Kay customers include IBM, Microsoft, Research In Motion, Tektronix, TI, Intuit, and Cisco. Kay is a frequent speaker at industry events. He was recognized as an Innovator by the Consortium of Service Innovation, and has been KCS Verified v4 as a Knowledge-Centered Support consultant. He has been granted five patents for his work in knowledge management technology. David is co-author of Collective Wisdom: Transforming Support with Knowledge, available on Amazon.com.

Tags:
Inbound Marketing
David Kay
DB Kay
Marketing
Customer Service
Broadcast in Marketing
h:151482
s:3317723
archived

Comments

 comments