Marketing Technology

Marketing Technology

×  

Follow This Show

If you liked this show, you should follow Marketing Technology.

Esteban Kolsky of ThinkJar

Broadcast in Marketing

Call in to speak with the host

(877) 903-5601

h:151482
s:3238275
archived

 

Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies.

He has over 25 years of experience in customer service and CRM consulting, research, and advisory services. Most recently he spent eight years at Gartner, focused on Customer Service and CRM research. While there he coined the terms for EFM (enterprise feedback management) and CIH (customer interaction hub). In addition, he researched and wrote on the social networking topics that led to today’s revolution and assisted Fortune 500 and Global 2,000 organizations in all aspects of their CRM deployments.

Comments

 comments