Today on Getting Social with Miriam, my guest is Deb Brown who is the founder of Touch Your Client’s Heart, a client appreciation company. In her personal assistant business, Deb Brown consistently made her clients say, “Wow!” As a result, colleagues started asking her how to do that in their own businesses. Deb takes great joy in making people feel special. She understands how to reach people in a very personalized way. Touch Your Client’s Heart believes the key to client retention and word of mouth referrals is as simple as client appreciation gifts, but it must be done the right way.
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