Leadership Matters #7: What to do when... You are the Bully

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Leaders never display bullying behavior... Assertiveness, yes! ... but never bullying. However,some of us managers - and I say "us" as I used to be one of those managers - at times get so focused on accomplishing our business' goals that at times we forget the human factor and leave generate hurt feelings, lower productivity, and often high turnover... --- Join me as I interview Workplace Bullying Expert, Catherine Mattice, as she shares what to do if you are a way too "assertive" manager who might be perceived as a bully by those around you... ------------------------------- Catherine is a consultant and subject matter expert in the area of workplace bullying and interorganizational communication processes. Her interest in workplace bullying developed as a result of her own experience being bullied at work; and a desire to understand the bully's behavior and why her organization turned their back on her even though she was a top producer (not an uncommon occurance for targets). Catherine received both her BA and MA from San Diego State University, where her research focused on organizational communication, and more specifically workplace bullies. She has published nationally and presented her research internationally, and expects to publish a book on strategic resistance to workplace bullies within the next year. Catherine is also an adjunct lecturer at National University and ITT Technical Institute where she teaches group dynamics, world cultures, social psychology, public speaking, research methods and business ethics. Catherine is on the Board of Directors for the American Society of Training & Development (ASTD), San Diego Chapter, runs a Special Interest Group for organizational practitioners for the newly created International Association of Workplace Bullying and Harassment. She also serves on the Program Advisory Committee for California College and is a member of the National Communication Association (NCA).

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