Robyn Grant is the Director of Advocacy and Outreach at the National Consumer Voice for Quality Long-Term Care (the "Consumer Voice"). The Consumer Voice s a national organization that advocates on behalf of long-term care consumers in all settings - from their home to a nursing home. To carry out our mission, we: * Advocate for public policies that support quality care and quality of life responsive to consumers' needs in all long-term care settings * Empower and educate consumers and families with the knowledge and tools they need to advocate for themselves * Train and support individuals and groups that empower and advocate for consumers of long-term care * Promote the critical role of direct-care workers and best practices in quality-care delivery Robyn will talk about three critical decisions that impact the quality of long-term care an individual receives. These including deciding 1) what provider to choose, 2) whether you are or a loved one is getting good care, and 3) whether and how to speak up if good care is not being provided. The discussion will include tips from the Consumer Voice's new resource, Piecing Together Quality Long-Term Care: A Consumer's Guide to Choices and Advocacy. The guide is intended to educate people with disabilities and older adults about their options for long-term services and supports and empower them to be self-advocates for quality long-term care. The guide also provides information and resources to assist people currently living in nursing homes to move back into the community. www.theconsumervoice.org/piecing-together-quality-long-term-care
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