Retail Digital Keys From Ryan Craver: Talking Business #1 with Ken Kraetzer

Ken Kraetzer, vice president, at CBSIServices, "Talks Business" with Ryan Craver.

We will talk with digital retail expert Ryan about his January presentation in at the National Retail Federation, "The Big Show" conference in NYC, his recent trip to Asia, and 2015 trends and happenings in retail marketing.

Ryan’s fascination with the intersection of retail and technology has led to a career of inspiring and leading retailers to be on the forefront of the evolving "connected retail" environment. Most recently, Ryan was in charge of the core department store strategy at Hudson’s Bay and Lord & Taylor. Prior to joining Hudson’s Bay Company, the graduate of Arizona State University was a senior leader at Accenture, driving growth and profit improvement across multiple clients, including Virgin Media, FedEx and Best Buy.  Reach Ryan on ryanmcraver@gmail.com or @ryanmcraver

Ken Kraetzer works with Harrison NY based CBSI on programs that provide loyalty and usage benefits to major credit and retail card brands aswell as providing contact center mangement behind programs.   Prior to CBSI, Ken worked in card and financial marketing at Chase Manhattan Bank, Dean Witter, American Express, and Herbert Dunhill Associates.  Reach Ken on kkraetzer@CBSIservices.com or 914-630-3457.