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On the Friday, May 9th broadcast at 12 Noon Pacific, 3PM Eastern our special guest is Stephen Wilkins, who publishes the 'Mind the Gap' blog. Stephen notes he is:
'...a writer, researcher, entrepreneur and speaker with a passion for all facets of physician-patient communications and its impact on patient engagement, patient activation, patient outcomes, visit productivity and the patient experience.'
For more click here.
The history if not genesis of his blog is noted as follows:
“Mind the Gap” is a warning heard on subway systems around the world. It is intended to alert individuals to avoid accidentally stepping in the “gap” that separates the train from the platform.
As used here, it is an expression that alludes to the communications gap that exists all too often today between patients and their physicians. Like the subway, this blog is a kind of warning. It is intended to making health care provider and organizations aware of the consequences of poor physician-patient communications…and how to avoid them.'
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